Mercure Norwich Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 471 comentários

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Mercure Norwich Hotel - Image 1
Mercure Norwich Hotel - Image 2
Mercure Norwich Hotel - Image 3
Mercure Norwich Hotel - Image 4
121 131 Boundary Road, NR3 2BA NORWICH, Reino Unido

Descrição

Extras do hotel

  • Um hotel com certificação ALLSAFE, atribuído pela Clifton Environmental

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

As nossas opções de alojamento

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Localização do hotel

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
Reino Unido

GPS:52.653127, 1.266738

Telefone
Fax +44 161 388 0915

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE BRASSERIE

O pessoal simpático do hotel assegura que os pratos do menu Brasserie sejam servidos tal como deseja. Peça o chá das 5 com scones e snacks irresistíveis do menu lounge ou usufrua do serviço de quartos 24h/dia.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  471 comentários

Classificação do TripAdvisor  3.7/5  1.177 comentários

Business stay

Nota Tripadvisor 5.0/5

Sam L Avaliação com certificação TripAdvisor

I had a very pleasant business stay at this hotel. Catherine gave a warm and professional welcome, making check-in smooth and efficient. The food service was excellent, with attentive staff and good quality meals. My room was clean, comfortable, and inviting—perfect for unwinding after a busy day. Overall, a well-run hotel that made my business trip both easy and enjoyable.

Thank you for your kind review Sam! I am so glad you had a lovely stay. I do hope you return again soon

Business in a fine city

Nota Tripadvisor 5.0/5

O610FGbillyb Avaliação com certificação TripAdvisor

Stayed here 1 night, really enjoyed it as popped into the city for lunch, nice and easy to get to and Cathrine on reception was there to help with ordering a taxi, and any other business Would stay again

Thank you for your kind review

Outdated, Unwelcoming, and Overrated - A Disheartening Experience

Nota Tripadvisor 1.0/5

Daveans Avaliação com certificação TripAdvisor

The Mercure’s 4-star rating is pure illusion — calling this place a dump would be giving it too much credit. The hotel feels trapped in a time warp, a relic from decades past still pretending to be relevant. There’s no lift in this gloomy, claustrophobic building — something the website neglects to mention, which feels deceptive at best. The décor is dreary, the atmosphere miserable, and the entire property is crying out for urgent renovation. My room was a catalogue of inconveniences. The “double bed” wasn’t a true double, the radiator stayed ice-cold all night, and the only source of warmth was a lonely portable heater dumped in the corner. To make matters worse, the bed sat on unsecured wheels, meaning I spent most of the night sliding around the room. Anyone expecting the comfort or quality of a real 4-star hotel is in for disappointment. The front-desk staff were, in my experience, indifferent at best and unwelcoming at worst. To be fair, there are two small consolations: the free parking and a breakfast that’s just about serviceable. Unfortunately, the evening meal was a complete non-event — bland, uninspired, and instantly forgettable. In short: the Mercure is tired, joyless, and woefully outdated. Its best days are long gone, and it shows. I won’t be returning — not even if you paid me to.

Dave It sounds like you caught us on a bad day or we caught you on one! Irrespective of that I am so sorry you were so disappointed. We are very much a proud 1973 purpose-built hotel with all the amenities we advertise on our website. It's true there is no lift but equally we only have two floors. We pride ourselves on fabulous food and amazing service so I am truly sorry that you did not experience my wonderful team at their best. I hope on reflection Dave you might read your review back and agree you judged us very harshly. Either way I do hope you find the "joy" you are seeking elsewhere.

Great stay

Nota Tripadvisor 5.0/5

John C Avaliação com certificação TripAdvisor

Amazing stay! Loved everything about this place — super comfy rooms, great vibes, and awesome service. Huge shoutout to Abby for being so kind and helpful the whole time

Thanks John for your lovely review

Pleasant and a breeze as always and very accommodating

Nota Tripadvisor 5.0/5

mgilfoyle Avaliação com certificação TripAdvisor

First of all I’d like to say after a long journey to the hotel late at night I was welcomed by a new Night Shift Porter who was very pleasant and very obliging even went to the trouble of offering me sandwiches at a late time of night which I accepted The room was very spacious uncomfortable and had everything that I needed with a good night sleep followed by an early morning breakfast which also was have a very high standard Then onto my checkout, which Kathleen assisted me in and pleasant as always to finish off my regular stay in the Mecure

Thanks Mark for your lovely review.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 165 comentários 8.7/10 Localização
  • 438 comentários 7.9/10 Quarto
  • 555 comentários 9.5/10 Serviço
  • 8 comentários 5.2/10 Internet
  • 215 comentários 8.9/10 Pequeno-almoço
  • 195 comentários 8.9/10 Conforto
  • 187 comentários 7.6/10 Limpeza
  • 121 comentários 4.6/10 Atmosfera

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Veja o hotel

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.