Mercure Norwich Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 471

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Mercure Norwich Hotel - Image 1
Mercure Norwich Hotel - Image 2
Mercure Norwich Hotel - Image 3
Mercure Norwich Hotel - Image 4
121 131 Boundary Road, NR3 2BA NORWICH, Wielka Brytania

Opis

O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Nasze pokoje

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Lokalizacja hotelu

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
Wielka Brytania

Pozycja GPS:52.653127, 1.266738

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 471

Ocena TripAdvisor  3.7/5  Liczba opinii: 1 177

Business stay

Ocena na stronie TripAdvisor 5.0/5

Sam L Opinia zatwierdzona w TripAdvisor

I had a very pleasant business stay at this hotel. Catherine gave a warm and professional welcome, making check-in smooth and efficient. The food service was excellent, with attentive staff and good quality meals. My room was clean, comfortable, and inviting—perfect for unwinding after a busy day. Overall, a well-run hotel that made my business trip both easy and enjoyable.

Thank you for your kind review Sam! I am so glad you had a lovely stay. I do hope you return again soon

Business in a fine city

Ocena na stronie TripAdvisor 5.0/5

O610FGbillyb Opinia zatwierdzona w TripAdvisor

Stayed here 1 night, really enjoyed it as popped into the city for lunch, nice and easy to get to and Cathrine on reception was there to help with ordering a taxi, and any other business Would stay again

Thank you for your kind review

Outdated, Unwelcoming, and Overrated - A Disheartening Experience

Ocena na stronie TripAdvisor 1.0/5

Daveans Opinia zatwierdzona w TripAdvisor

The Mercure’s 4-star rating is pure illusion — calling this place a dump would be giving it too much credit. The hotel feels trapped in a time warp, a relic from decades past still pretending to be relevant. There’s no lift in this gloomy, claustrophobic building — something the website neglects to mention, which feels deceptive at best. The décor is dreary, the atmosphere miserable, and the entire property is crying out for urgent renovation. My room was a catalogue of inconveniences. The “double bed” wasn’t a true double, the radiator stayed ice-cold all night, and the only source of warmth was a lonely portable heater dumped in the corner. To make matters worse, the bed sat on unsecured wheels, meaning I spent most of the night sliding around the room. Anyone expecting the comfort or quality of a real 4-star hotel is in for disappointment. The front-desk staff were, in my experience, indifferent at best and unwelcoming at worst. To be fair, there are two small consolations: the free parking and a breakfast that’s just about serviceable. Unfortunately, the evening meal was a complete non-event — bland, uninspired, and instantly forgettable. In short: the Mercure is tired, joyless, and woefully outdated. Its best days are long gone, and it shows. I won’t be returning — not even if you paid me to.

Dave It sounds like you caught us on a bad day or we caught you on one! Irrespective of that I am so sorry you were so disappointed. We are very much a proud 1973 purpose-built hotel with all the amenities we advertise on our website. It's true there is no lift but equally we only have two floors. We pride ourselves on fabulous food and amazing service so I am truly sorry that you did not experience my wonderful team at their best. I hope on reflection Dave you might read your review back and agree you judged us very harshly. Either way I do hope you find the "joy" you are seeking elsewhere.

Great stay

Ocena na stronie TripAdvisor 5.0/5

John C Opinia zatwierdzona w TripAdvisor

Amazing stay! Loved everything about this place — super comfy rooms, great vibes, and awesome service. Huge shoutout to Abby for being so kind and helpful the whole time

Thanks John for your lovely review

Pleasant and a breeze as always and very accommodating

Ocena na stronie TripAdvisor 5.0/5

mgilfoyle Opinia zatwierdzona w TripAdvisor

First of all I’d like to say after a long journey to the hotel late at night I was welcomed by a new Night Shift Porter who was very pleasant and very obliging even went to the trouble of offering me sandwiches at a late time of night which I accepted The room was very spacious uncomfortable and had everything that I needed with a good night sleep followed by an early morning breakfast which also was have a very high standard Then onto my checkout, which Kathleen assisted me in and pleasant as always to finish off my regular stay in the Mecure

Thanks Mark for your lovely review.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 165 Liczba opinii 8.7/10 Lokalizacja
  • 438 Liczba opinii 7.9/10 Pokój
  • 555 Liczba opinii 9.5/10 Obsługa
  • 8 Liczba opinii 5.2/10 Internet
  • 215 Liczba opinii 8.9/10 Śniadanie
  • 195 Liczba opinii 8.9/10 Komfort
  • 187 Liczba opinii 7.6/10 Czystość
  • 121 Liczba opinii 4.6/10 Klimat

Zarządzane przez Trustyou

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Zobacz hotel

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.