Kingfisher Bay Resort Fraser Island 4성

트립어드바이저 평점 4.0/5 10,549 리뷰

Kingfisher Bay Resort Fraser Island - Image 1
Kingfisher Bay Resort Fraser Island - Image 2
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Kingfisher Bay Resort Fraser Island - Image 4

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  • Advanced Ecotourism Certification and Green Travel Leader status from Ecotourism Australia

  • Transfers from Hervey Bay Airport to Kingfisher Bay Resort - prebook with Reservation team

  • Prebook experiences: Beauty Spots Tour, Whale Watch, 4WD hire, Day Spa, more with reservations

  • Experience the magic of Illumina K'gari, an enchanting light show at Kingfisher Bay Resort

  • Voted as one of Australia's Top 10 family resorts, in the Holidays with Kids Magazine 2023

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호텔 위치

Kingfisher Bay Resort Fraser Island

Kingfisher Bay Resort, North White Cliffs
4655 FRASER ISLAND
호주

GPS:-25.392323, 153.030034

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  4.0/5  10,549 리뷰

2025으뜸 시설

Massively disappointing and did not meet expectations or advertisement of this resort.

트립어드바이저 평점 2.0/5

Yasmin T Couples - TripAdvisor 인증 리뷰

Extremely disappointing, money making from a natural island and did not live up to expectations. Beauty spots tour was expensive for what it was and the lunch was very poor. The accommodation was very tired and outdated, there was a rip in our carpet and it is definitely not luxury. The idea of it being a luxury resort is not accurate - especially as a couple, it was definitely a resort for children, which was not highlighted anywhere when booking - appreciate that it’s not an adults only but I think at least there could have been an adults only pool and bar, or something similar. ALL of the activities are additional prices!! Even the light show that the resort make such a big deal about, and this comes at a ridiculous $50 per person!! For a 23 min light show, for this reason, we decided not to do it. Massively disappointing resort, I imagine 10-15 years ago it may have been a luxury eco resort, but definitely not the case now.

Impressive stay

트립어드바이저 평점 5.0/5

Sunshine108243 가족 - TripAdvisor 인증 리뷰

Very impressed with our stay. The hotel was comfortable and you would really feel yje vacation vibe and has all the amenities we needed for a relaxing family stay. Everything was thoughtfully set up, making our trip easy and stress-free. Even though the weather was rainy, the Beauty Spots tour still went ahead, and we had a fantastic time. The tour was well organised, the guide was knowledgeable, and the experience was absolutely worth the money. The rain didn’t take away from the beauty at all . If anything, it made the creeks and rainforest even more stunning. Overall, a wonderful experience. We would happily return and highly recommend this hotel and tour to families and travellers.

Disappointing experience

트립어드바이저 평점 2.0/5

Scott W Couples - TripAdvisor 인증 리뷰

A very average experience. About the only thing Kingfisher Bay Resort has going for it is that it is much better than K’gari Beach Resort at Eurong on the other side of the island which is a real dive. Delivering a mediocre product at a premium price.

Great options

트립어드바이저 평점 4.0/5

GavinRowson 가족 - TripAdvisor 인증 리뷰

5 Day / 4 Night experience. Good option for both exploring and relaxing. Kingfisher bay resort great place for 3 nights. Eurong ab bit dated and less inspiring.

Disappointing and Uncomfortable Stay

트립어드바이저 평점 1.0/5

Francisco N 가족 - TripAdvisor 인증 리뷰

Unfortunately, our stay at this resort was far from pleasant, mainly due to cleanliness, maintenance, and noise issues. We stayed in a spa villa, which was clearly outdated and not properly maintained. The furniture was very old, and the villa was not clean at all. There was a strong, unpleasant smell throughout the room, which made it uncomfortable from the moment we arrived. When opening the cabinets where the blankets were stored, we were met with an overwhelming smell of mould and dust. The blankets themselves smelled old and unclean, making them unusable. The air conditioning units were in very poor condition, with visible mould on the blades and broken air direction panels. On top of that, the external air conditioning unit was installed extremely close to the cabin. It caused constant vibrations throughout the entire night. The vibration was so strong and continuous that we were unable to sleep properly during all three nights of our stay. The spa bath was another major issue. It was leaking and unable to hold water, and we could hear the sound of water leaking all night long, adding to the already unbearable noise situation. Overall, the lack of cleanliness, serious maintenance problems, and constant noise made our stay extremely uncomfortable. This resort does not meet the standards we expected, and unfortunately, we would not recommend it unless significant improvements are made. Food review: Sand & Wood (Breakfast & Dinner) Breakfast was very limited and extremely expensive for what was offered. Food items were not always available, and the overall quality did not match the price. The coffee tasted old, and hygiene was concerning — some mugs appeared not properly cleaned and had an unpleasant smell, similar to eggs. Dinner was also overpriced for the quantity served. More concerning, after dining there on the first night, my wife and daughter experienced vomiting episodes and stomach discomfort, which strongly suggests a food safety issue. Sandbar & Bistro This was the only place we encountered where all main meals were fried. There were no healthy options or proper meat dishes available. I ordered a burger that was undercooked and still bloody inside, mixed with the beetroot, which was both unappetizing and unacceptable from a food safety standpoint. Dune Restaurant The food itself was good; however, the experience was heavily affected by flies and bugs. We were bitten multiple times, leaving marks that lasted throughout the night and several days afterward. Additionally, there were no suitable options for children. In a resort setting, it is unrealistic to cater only to adults — families are clearly part of the guest profile and should be considered.

Dear Francisco, Thank you for sharing your feedback. We are truly sorry to hear about the issues you experienced during your stay, and we understand how disappointing this must have been for you and your family. The concerns you raised regarding cleanliness, maintenance, noise, and the overall condition of the spa villa are unacceptable and do not reflect the standards we aim to provide. Your comments have been escalated to our Housekeeping and Maintenance teams for immediate review. We are also very concerned to hear about your Food & Beverage experience. Our Food & Beverage Manager has already reached out to you directly via email, and we kindly ask that you respond when convenient so we can continue the investigation and address this thoroughly. Your feedback about breakfast variety, menu balance, and children’s options has been shared with the relevant teams, and while we are glad you enjoyed the food at Dune Restaurant, we regret that the overall experience was impacted. Thank you again for taking the time to provide such detailed comments. We are committed to making improvements and hope we may have the opportunity to welcome you back for a far better stay in the future.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 328 리뷰 8.6/10 위치
  • 401 리뷰 6.2/10 객실
  • 353 리뷰 7.6/10 서비스
  • 15 리뷰 2.9/10 인터넷 가격
  • 270 리뷰 5.7/10 레스토랑
  • 176 리뷰 4.7/10 청결도
  • 113 리뷰 3.5/10 가격 대비 가치
  • 109 리뷰 7.9/10 조식

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