フェアモント リゾート & スパ ブルーマウンテンズ - Mギャラリー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 5,187 件のレビュー

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1 Sublime Point Road, 2780 ルーラ, オーストラリア

説明

ホテルのその他の情報

  • 目の前に広がる壮大な自然

  • 極上のガーデン

  • 輝かしい受賞歴を誇るキッズゾーン

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

当ホテルの客室

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ホテル所在地

フェアモント リゾート & スパ ブルーマウンテンズ - Mギャラリー

1 Sublime Point Road
2780 ルーラ
オーストラリア

GPS:-33.721863, 150.350239

電話番号
ファックス +61 2 4785 0001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  5,187 件のレビュー

トリップアドバイザーの評価  4.0/5  3,425 件のレビュー

Great if you play golf or are bringing the family

トリップアドバイザーの評価 4.0/5

pritchard8024 ファミリー - トリップアドバイザー認証口コミ

This is a beautiful family or golfer oriented resort. I wouldn’t recommend for couples unless you like kids-as they are everywhere, but as we had our grandson it was great. We visited on the weekend, hopefully different vibe during the week. There is an indoor, outdoor pool, an ice-rink, toboggan, games rooms, world class golf course etc etc, so no-ones getting bored. Nice range of restaurants with awesome views however the room service selection is limited and expensive ($30 for a burger) but good quality. Typical of an Accor brand hotel- inflate the food price to compensate for their Accor card discount program. Our rooms (321 & 318) were very large and clean if somewhat boring and generic in decor. Good comfortable bed and nice toiletries in the bathroom. Free parking is always appreciated and staff are friendly and professional. While the overall impression of the property is a historic grand alpine resort there is a feeling of it being “used” rather than pristine with some maintenance and cleanliness issues making it more four star rather than four and a half or five. The outside pool has large chips in the pool surface, the parquet flooring around lift lobbies is pretty hammered and dirty. Not the hotels fault but a lot of parents don’t seem to give a damn about controlling their kids ( they’re there to “relax”) and the result is damage to the property and aggravation to other guests.

2 day Stay

トリップアドバイザーの評価 5.0/5

Jill B トリップアドバイザー認証口コミ

Great Place for a weekend stay especially for families, just a stones throw from the Blue Mountains, walks are at an abundance, 5 minute drive to Leura for Cafes and restaurants and the Bakery for the best pies. Staff at the Hotel are pleasant and willing to assist at all times, room was clean and well maintained, the Hotel was very clean

Take the train and Uber if you can.

トリップアドバイザーの評価 4.0/5

cheayee2411 ファミリー - トリップアドバイザー認証口コミ

Came here for a staycation in Sept 2024 with a family friend and her daughter. The drive up was zig zaggy, so I had a sore head by the time I reached the resort. For dinner, I didn't know we had to make a reservation. So it was booked out by the time I arrived. I had a sprained ankle during my visit, so moving abt was very hard on me, so we mostly stayed indoors. Breakfast was great as an Accor Plus member as I got 50% off, and free for children under 12.

Tired resort, some staff not so good !!

トリップアドバイザーの評価 3.0/5

curly0258 Couples - トリップアドバイザー認証口コミ

Overall this hotel is ok, as others have said it’s a little tired and could do with a ‘spruce up’. The staff in the main are very helpful (especially the concierge Michael) . Unfortunately we had a very poor meal in the restaurant, waited 50 minutes, it was cold, and the filet steak had far too much fat on it. The waitress was very apologetic and understanding, and suggested we spoke with the manager of the restaurant. When we mentioned this to the manager (Paul) he was uninterested, asking what did we expect … anyway, after a discussion he very reluctantly agreed to reduce the bill. Whilst doing so his demeanour was outrageous, he was banging his fist on the side of the till/register , in an aggressive manner. After I paid, he shouted as I walked away ‘thank you’ …. It was all totally unnecessary. Maybe he’d had a bad day .

Hi curly0258, Thank you so much for taking the time to send through your feedback. Whilst I was glad to read over the areas you enjoyed, I am so sorry that your interaction with one of our team was as you described. I would appreciate the chance to discuss this with you directly if at all possible, you can reach me directly on rory.douglas@fairmontresort.com.au. I look forward to hearing from you. Kind Regards, Rory Douglas Hotel Manager

Old and tired

トリップアドバイザーの評価 3.0/5

Matthew V Couples - トリップアドバイザー認証口コミ

Overall the hotel is just old. Poor water pressure in the showers, dated fixtures and finishings. Parking can be a bit of a pain if you have bags with 4 levels, very little staff to help with checking in. Good location, clean rooms was decent for a single night but should not be carrying the Fairmont name in its condition.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,541 件のレビュー 8.3/10 ロケーション
  • 2,834 件のレビュー 6.2/10 客室
  • 3,059 件のレビュー 7.6/10 サービス
  • 29 件のレビュー 5.6/10 インターネット
  • 1,731 件のレビュー 5.3/10 料理
  • 1,014 件のレビュー 5.7/10 快適さ
  • 843 件のレビュー 4/10 清潔さ
  • 748 件のレビュー 6.9/10 朝食

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周辺の他の施設

ルーラのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。