Pesan informasi

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel bintang 4

Catatan tamu Avis 4.3/5 18.976 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini
Kamar 1

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Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
Melihat pada peta
+ 21 Layanan

Keistimewaan hotel

  • Kemegahan alam di ambang pintu Anda

  • Taman surgawi

  • KidsZone peraih penghargaan

  • Adjacent to Leura Golf Course

  • 15 flexible conference and event spaces

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 15h00

Check out sampai 11h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • WIFI/Akses Internet Layanan berbayar
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • 100% hotel bebas rokok
  • AC
  • SYDNEY KINGSFORD Layanan berbayar
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih sore Layanan berbayar
  • Cuci kering / Setrika
  • Butik/belanja
  • Concierge
Rekreasi dan aktivitas
  • Kolam renang
  • Pusat kebugaran
  • Kesehatan
  • Golf Layanan berbayar
  • Tenis luar ruang (di dekat)
  • Olahraga luar
Katering
  • Sarapan Layanan berbayar
  • 3 Restoran
  • 1 Bar
  • Layanan kamar
Layanan bisnis
  • 23 Ruang pertemuan
  • Hotel konvensi

Lokasi hotel

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

1 Sublime Point Road
2780 leura
australia

Tel: +61247850000

Faks: (+61)2/47850001

Check-in dari 15h00

Check out sampai 11h00

  • Dengan pesawat

    SYDNEY KINGSFORD Pada 111km / 68,98 mil - Antar Jemput bayar

  • Dengan kereta

    LEURA TRAIN STATION Pada 3km / 1,86 mil

GPS :-33.721863, 150.350239

Akomodasi kami

Kamar tamu yang ditata apik dan bergaya di Fairmont Resort Blue Mountains menyediakan tempat sempurna di lokasi yang tenang ini. Baru direnovasi, setiap kamar tamu dan suite-nya lapang, nyaman, dan kontemporer, dengan pemandangan Jamison Valley, Blue Mountains National Park, Leura Golf Course, serta taman dan jalur berjalan kaki hotel. Tamu yang menginap di hotel Blue Mountains yang istimewa ini dapat menikmati aneka fasilitas di kamar, termasuk minibar, akses WIFI, TV LCD, dan kamar mandi dalam.

Restoran dan bar kami

EMBERS BAR

Jenis hidangan: Regional

Tempat ideal untuk berkumpul, restoran Embers menawarkan suasana makan santai terbaik. Kagumi hidangan bergaya kasual dan menu a la carte di lingkungan berpemandangan indah ini. Dengan perapian besar terbuka dan cerobong batu dari lantai ke langit-langit

EUCALYPT

Jenis hidangan: Gourmet

Restoran Eucalypt menyajikan hidangan Australia modern menggunakan hasil bumi setempat yang paling segar. Bersantailah dalam suasana akrab dan bergaya, dengan lampu dan pilar kaca karya desainer.

JAMISONS RESTAURANT

Jenis hidangan: Bistro

Restoran Prasmanan Jamisons terinspirasi oleh lokasinya. Memiliki suasana yang hangat dengan pemandangan memukau Jamison Valley. Sarapan prasmanan disajikan setiap hari kerja mulai pkl 07.00-10.00 dan akhir pekan pkl 07.30-10.30.

Foto non-kontrak

SUBLIME LOUNGE

Bar Lounge yang akrab dengan dua perapian menawarkan pilihan anggur, bir butik, cider dari keran, kopi, teh & kue hangat & menu ringan. Lounge Sublime juga menyenangkan untuk menikmati layanan high tea di akhir pekan atau minum di dekat perapian

Menu (PDF)

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 23

  • Ukuran maksimal: 576

  • Kapasitas maksimal: 800 orang

  • Kapasitas perjamuan maksimal: 520 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.3/5

18.976 ulasan

Peringkat TripAdvisor 4.0/5

3.203 ulasan

Disappointed

Catatan Tripadvisor 3.0/5

grantstar21 Business - 22/03/2021 Ulasan TripAdvisor tersertifikasi

Upon arriving at 7.30pm. Check In was painfully slow and unorganised. No acknowledgement of membership had to ask for drink vouchers that again was a wait till they find the cards. Asked about dinner was told restaurant is closed. Walked down to ask myself told we can squeeze you in 20min wait fine as to full for covid. Headed to the room to drop bags off. Room had stains on the carpet and no lux feel or clean. No welcome pack no water etc. Went back to the restaurant same table was free same amount of people and it was ok then. Service was slow and had to get up to ask to order my food etc. Chris the manger came over to asked how’s things. Advised him my thoughts credit to Chris he was the only one there that was happy to make right. He gave me some water for the room. Breakfast was painful with times Chris again made best of that situation. Went and advised reception for a Sofitel M gallery very poor compared to others and got the no care response. I was hoping to come back with family and after Chris asking for a second chance I will on that basis only. As he advised new management was coming in so only on that I will return. When leaving I noticed reserved car parks as i did the big walk to the car. Was very disappointing a Sofitel and staff are at this level.

Serious Room Problems

Catatan Tripadvisor 1.0/5

mad66walling51 14/03/2021 Ulasan TripAdvisor tersertifikasi

We arrived in our room and found the following items were missing and we had to make a number of calls to get them fixed. Firstly, someone had entered that we wanted me a long way from the lifts. Still having issues following major surgery to me left foot would not have asked for that. Items missing;cups and saucers; drinking glasses; only one hand towel; no bathmats; no hangers unenclosed shower; no shower curtain. Running the shower led to water every where and I was particularly concerned about my safety. It was my wife's birthday and after the many stressful situations she had experienced trough the past year or so I booked to give her a relaxing special time. The young lady on reception noted my concern and through her and the duty manager's assistance we were moved to a normal ACCORR standard room the next day. If I had not been a member for a number of years I would have decided NEVER to stay at an ACCORR property ever again.

Pleasant stay.

Catatan Tripadvisor 3.0/5

Happiness18095735360 13/03/2021 Ulasan TripAdvisor tersertifikasi

It was nice to get away and relax for a few days. Location was great. Food service was a bit average and menu was not very good with limited options. Old world charm. Decor was a bit outdated. Nice and peaceful.

Weekend Away

Catatan Tripadvisor 5.0/5

gavskort 24/02/2021 Ulasan TripAdvisor tersertifikasi

Had a great time. Staff was great. Good to see the resort growing with the new additions being built. The restaurant menu selection was limited due to Covid. While facilities such as the pool and and gym had to be booked and the times were limited to one hour due to Covid, we managed to work around it.

Below expectations

Catatan Tripadvisor 2.0/5

Alexander L 23/02/2021 Ulasan TripAdvisor tersertifikasi

It was generally a very disappointing experience. Rooms were dirty (dusty and dead flies littered the carpet), reception didn't pick up the phone, service at breakfast was unbelievably slow and services were small. Unfortunately, the Fairmont doesn't live up to it's reputation of the past.

Cleanliness

Catatan Tripadvisor 3.0/5

ivanSydney_05 15/02/2021 Ulasan TripAdvisor tersertifikasi

The Bathroom was dirty and appears that it was not cleaned after last client. Service was averaged- Inexperienced staff although courteous but not trained adequately. More focus need to implemented in the service area.

Great accommodation and Facilities - Below Average Food.

Catatan Tripadvisor 4.0/5

925jacqueline 17/01/2021 Ulasan TripAdvisor tersertifikasi

The Accommodation and facilities at the resort were fantastic. The service was fantastic. A massive thank you to Michael at Concierge :) The food was below average to say the least. Breakfast was reasonable but we had to eat out every day for Lunch and Dinner as the menu was limited and what was on that menu was very poorly produced.

amazing stay

Catatan Tripadvisor 5.0/5

Daydream436985 16/01/2021 Ulasan TripAdvisor tersertifikasi

Amazing experience even though we didn’t get the chance to dine in any restaurant there but still great. Luckily all kids entertainment was available and my kids had so much fun.A massive thank you to Adam from Concierge for making our stay comfortable and enjoyable for the kids. He was very patient with my boys and very kind and helpful and funny too. Also with the young Nepalese/Indian guy that was in main entrance who gave me more information in what to expect and what to enjoy more in our stay. Thank you so much. We will definitely come back.

So relaxing

Catatan Tripadvisor 5.0/5

ChrisandShaun 02/01/2021 Ulasan TripAdvisor tersertifikasi

We booked the Fairmont for a couple of nights getaway but wished we could have stayed longer! Everything was there and even though it was quite busy we didn't feel crowded or rushed in any way. Loved the different Restaurants to eat at and the service was awesome - all around.

Wonderful retreat for families with young ones

Catatan Tripadvisor 5.0/5

lifesabaku 31/12/2020 Ulasan TripAdvisor tersertifikasi

We stayed for two nights and thoroughly enjoyed the kids facilities/activities in the resort. We also appreciated the measures the resort took to minimise the transmission of COVID. Thanks to the staff members who were all very friendly and made us feel very welcomed.

Great facilities, wonderful staff and beautiful scenaries

Catatan Tripadvisor 4.0/5

Gwenchum 11/12/2020 Ulasan TripAdvisor tersertifikasi

This is our fifth time at the Fairmont. We have really enjoyed our stay. The resort is perfect for families with young children, with endless activities to entertain (train ride, electric car, merry go round, horse back riding just to name a few). The staff are super friendly and accomodating. The view is breathtaking as always. The resort is a bit dated though.. would love to see it gradually refreshed. Highly recommend!

Great location & service

Catatan Tripadvisor 5.0/5

ggisland 25/11/2020 Ulasan TripAdvisor tersertifikasi

What a relaxing environment and atmosphere at the Fairmont Resort which made a great enjoyable holiday weekend getaway. Facilities and service are excellent. Located near the beautiful township of Leura and has abundant to do and explore over the weekend. Want to visit every year!

Dear Ggisland, Thank you for taking the time to provide feedback on your recent stay with us in the beautiful Blue Mountains. We are so pleased to have played a part in making your time here so enjoyable. We look forward to warmly welcoming you back to the resort again soon.

Weekend in Leura

Catatan Tripadvisor 4.0/5

10_Ozzie_Travellers 22/11/2020 Ulasan TripAdvisor tersertifikasi

We arranged with friends to have a stay in Leura and surrounds. Great walks and scenery. Hotel was great and location great. The night we stayed there were guests in the room above us who were very loud and noisy, banging noises until 2am.

Dear 10_Ozzie_Travellers, Thank you for taking time to provide your feedback. We are happy to her that overall you enjoyed your stay with us. I would like to extend our apologies if you were not able to have a good night sleep. It definitely would have been a better experience if it was not for the loud noise. Unfortunately I could not locate your booking as the name on the review does not match our system. If the team was made aware of the issue while you were in house, our team would've addressed the issue. If you you wish to provide a more detailed feedback, please do not hesitate to contact me via email or phone. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Excellent stay

Catatan Tripadvisor 5.0/5

PhillipMill 15/11/2020 Ulasan TripAdvisor tersertifikasi

Excellent stay for a Special Birthday. A Great room, very clean and comfortable, Great meals in the Restaurant. Excellent staff, from the Check in, to Drinks in the Bar and the Dinners in the Restaurant.

Dear PhillipMill, Thank you for taking the time to give us your feedback. It is always a pleasure to receive positive feedback. I am so glad to read your comments about the room, meals and our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leigh Salas Acting General Manager

Getaway for a short break

Catatan Tripadvisor 4.0/5

kkoolloo 15/11/2020 Ulasan TripAdvisor tersertifikasi

We stayed at the Fairmint Resort & Spa in the Blue Mountains. We found the Hotel to be very clean and the staff very helpful when we asked for information. Their Dinning Facilities were very good.I would recommend this Hotel if you are having a stay in The Blue Mountains.

Dear Kkoolloo, Thank you for taking the time to provide feedback on your recent stay with us in the beautiful Blue Mountains. We are so pleased to have played a part in making your time here so enjoyable and especially appreciate your comments on our staff service. It is our absolute focus to ensure each one of our guests feels warmly welcomed from the moment of arrival and throughout their stay. Our onsite team here are focused on genuine and sincere service. Thank you for allowing me to share your compliments, our team appreciate knowing their efforts make such a positive impact on our guests experience. We look forward to warmly welcoming you back to the resort again soon. Sincerely, Leigh Salas Acting General Manager

Beautiful setting

Catatan Tripadvisor 5.0/5

J B 15/11/2020 Ulasan TripAdvisor tersertifikasi

The staff were very mindful of guests health and well being with covid restrictions in place. The spa beauty treatment was sheer bliss. My husband enjoyed a game of golf on the pristine course next door

Dear J B, We very much appreciate you taking the time to complete our guest satisfaction survey regarding your recent stay with us at the Fairmont Resort & Spa Blue Mountains MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your ratings and comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us and we look forward to warmly welcoming you both back to the resort and sublime Blue Mountains again in the near future. Sincerely, Leigh Salas Acting General Manager

I’ll be back!

Catatan Tripadvisor 4.0/5

wright2peter 10/11/2020 Ulasan TripAdvisor tersertifikasi

Short holiday to the Blue Mountains. beautiful view, friendly and helpful staff, great activities, good food, pleasant atmosphere, nice room. Ubika Spa deserves a special mention, expert practitioners. I’ll be back!

Dear Wright2peter, We very much appreciate you taking the time to complete our guest satisfaction survey regarding your recent stay with us at the Fairmont Resort & Spa Blue Mountains MGallery by Sofitel. We are so glad to have played an important role in making your holiday pleasant. Our team at the spa they are continuously going through different trainings and style to remain the best in the market. Thank you for choosing to stay with us and we look forward to warmly welcoming you both back to the resort and sublime Blue Mountains again in the near future. Sincerely, Leigh Salas Acting General Manager

Relaxing & beautiful environment

Catatan Tripadvisor 4.0/5

RosaMaria888 02/11/2020 Ulasan TripAdvisor tersertifikasi

Hotel staff were helpful & friendly. They respond to our requests promptly. Our rooms had 2 queen beds each & are roomy enough for 4 people sharing. Location is great, so close to Leura. It has a beautiful garden, tennis court, basketball court, heated indoor pool & outdoor pool as well. Very family friendly but at the same time, you can find your own place of solitude. We had a wonderful time. The only thing that’s not so nice is the food at their restaurant, though it has a beautiful view & nice ambience

Dear RosaMaria888, Thank you for your kind words in regards with your recent stay with us at the Fairmont Resort & Spa! We are so pleased to have played a part in making your time here so enjoyable and especially appreciate your comments on our staff service. It is always a pleasure to receive positive feedback. I will share your comments with our team. Kind Regards, Leigh Salas General Manager

Relaxing stay

Catatan Tripadvisor 5.0/5

Pamrquilt 01/11/2020 Ulasan TripAdvisor tersertifikasi

Despite the terrible weather, we managed to have two lovely nights at the Fairmont. We couldn't fault the staff - friendly, courteous and willing to help with anything. The standard of cleanliness and Covid safety was outstanding. Our meals were excellent and served very quickly. The only disappointment was to find paper cups in our room for a cuppa. Tea never is the same out of a paper cup.

Dear Pamrquit, Thank you for taking the time to provide feedback on your recent stay with us in the beautiful Blue Mountains. We are so pleased to have played a part in making your time here so enjoyable and especially appreciate your comments on our staff service. With the current situation, our services definitely have been affected with the current restrictions including in room amenities and housekeeping services, but rest assured that we are taking the appropriate measures to address the areas marked down in order for us to serve our guests with better experience. Kind Regards, Leigh Salas General Manager

Covid rested sanctuary

Catatan Tripadvisor 4.0/5

Marilyn706 31/10/2020 Ulasan TripAdvisor tersertifikasi

Came here for clean air, exercise and a change of four walls,after tough isolation. Lovely break,very clean,covid rules obeyed.Lovely clean pool, food menu restricted but fine,room service delivery as takeaway. Excellent sojourn,staff most welcoming will come back soon.

Hi Marilyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay her at the Fairmont Resort & Spa. We are so pleased to hear that our team was able to make your stay special despite the restrictions we have in the facilities and dining options. Looking forward to welcoming you back soon.

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