ホテル ibis Valparaiso

The hotel was ok, but the nightclub opposite was open all night Thursday-Saturday, with a rooftop disco. It was incredibly noisy and ruined our sleep for four of the eight nights that we stayed at the hotel. The range of food available in the bar/restaurant was VERY disappointing!

部屋もサービスもよくて快適でした。

ロケーション的には非常に便利で特にmetro利用には最高。但しチェックインには時間がかかりすぎで改善の余地あり。

Mattress too soft, one more chair at the room would be nice, room clear but not enough for me. Location is very good since it was not noise even being close to the subway and it was very close to the touristic area.

The room 618 was big with view to the harbor. Tehe breakfast was good. The hotel is a good start to see the city. Close to the metro. Wonderful view to see the big container boats. I will come back. Yes

Build in the same block as the railway station is a excellent point to start a visit to Valparaiso or take the train to Viña del Mar. Excellent indications of the staff about the best place to visit and to eat. One remark - they don't tell us that the guests of the hotel have a discount on the upper car park but we discover it by ourselves

Ibis Valparaiso follows the same standard of accommodation, however there is a gym on the parking floor which the volume of the music and the weights falling to the ground are possible to listen to on the top floor of the building.

This Hotel is really one of the best option we have at Valparaiso, it is really well located and very easy to achieve and has a parking which is really good when you are travelling by car. Definitively I will stay at this Hotel in my next time at Valparaiso.

Excellent stay, large rooms and good breakfast.Right near metro/train stop to go to Vinā del Mar. Short walk to elevators to visit cerro.Lcated on the flat part of Valparaiso with restaurant, stores and Bank near by.

結果として、非常に残念な結果だった。まず、案内された部屋は清掃が終了しておらず、ゴミ袋が床にあり、使用済みタオルが壁にかかっていた状態だった。当然部屋を変えて貰った。またシルバー会員ということで、フロントのガブリエル（男性）に「ウェルカムドリンクはあるか」とこちらから聞いたら「ある」とのことだったので、「シャンパンはあるか」と聞いたら「シャンパンは大瓶しかない」「では白ワインは？」「ＯＫ」ということで、白ワインの小瓶をもらって部屋で飲んでいたら、部屋にフロント（女性スタッフ）から電話があり、「白ワインはウェルカムドリンクの適応外だから金を払え」と言われた。結局、「説明が無かった」として金は払わなくて良いことになったが、本来、優良メンバーに対して満足度を高めるために行うサービスのはずが、アコーズホテルに対して不信感を持つ結果になった。このホテルは立地がいいだけにスタッフが最悪なのが非常に残念。ライバルの大手ホテルチェーンが、より強力な体制となる中で、こんなんじゃアコーズホテルは低迷していくことだろう。

We stayed therre in March. Typical Ibis hotel, big rooms, basic decor, comfortable bed.Very good price It is in cargo port so is noisy when window is open. Check in was fast since noone was in fron of us, check out took 40 minutes ( be prepared during cruises days) Fantastic location, close to everything, restaurants, sightseeing, over rail station to Vina del Mar and cruise port.

The IBIS is almost ideally located for a cruise out of Valparaiso as well as touring Valparaiso. The train station is next door on the street and the cruise terminal is three stops (10 minutes) away.. The major city square is a block away. The breakfast is good, but gets crowded quickly. Most rooms have a view of the harbor. And, the price is great for a newer hotel.

We inititally booked for 4 nights and extended a further 4. Ask for a room at the back overlooking the port. Very entertaining with all the activity of unloading cargo ships. Can sometimes be noisy but entertainment value is high. A lovely spot, appears in a grungy area at first, but there's lots of restaurants and more sights to see in this area than at Viña del Mar (in my opinion). We felt very safe and at home in this hotel and area. Great for just getting off a cruise ship like us. A truly enjoyable stay.

We were catching a cruise out of Valpariso and chose the Ibis to stay at. The hotel was fine and Roberto at the front desk was so helpful. The only problem is that there is a disco across the street and it starts at about 11:00 pm and you would think that they were in your building it was so very loud and last until 3-4 am. So don't expect a lot of sleep if you are a light sleeper. Many others that were taking the cruise stayed at the Ibis and they had the same complaint.

We were onboard our cruise ship, about to sail, and discovered that we left the camera in the hotel room at Ibis Valparaiso. Had the cruise ship call the hotel for us, found Gabriel who sppke English, and said he would check with the maid service, and he was getting off work in 5 minutes, and if they had it, would personally take it to our ship. To our amazement, the ship's front desk called us, minutes before we sailed and said our camera is at the desk. My husband spent 2 days with the booklet and discovering all the things about his camera, so we were very excited to get it back. To me, this was above and beyond, and such a gesture of kindness - we intend to thank Gabriel by letter after we arrive home! Nice, clean and comfortable hotel too! Thanks!