Sofitel Malabo Sipopo Le Golf 5 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 48

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Sofitel Malabo Sipopo Le Golf - Image 1
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Sofitel Malabo Sipopo Le Golf - Image 3
Sofitel Malabo Sipopo Le Golf - Image 4
Zona Sipopo, P.O. Box 209, 00209 MALABO, Equatorial Guinea

Opis

O hotelu

  • Close to the Sipopo Conference Center.

  • Hotel with private beach

  • Best buffet barbecue in town

  • The only one 18 holes golf course in Malabo

  • Best location for open air wedding ceremony

Nasze pokoje

Lokalizacja hotelu

Sofitel Malabo Sipopo Le Golf

Zona Sipopo, P.O. Box 209
00209 MALABO
Equatorial Guinea

Pozycja GPS:3.762222, 8.898889

Telefon
Faks +240 240350091011

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 48

Ocena TripAdvisor  4.5/5  Liczba opinii: 598

Nice staff and beautiful atmosphere

Ocena na stronie TripAdvisor 5.0/5

GMS G Opinia zatwierdzona w TripAdvisor

I really enjoyed my stay. The staff were polite and courteous. If you like a quiet and relaxing environment, you'll be able enjoy nature and take in the Island. Restaurant breakfast buffet is well done and wait staff like Jose Maria help make you feel looked after.

Dear, Thank you for reviewing your recent stay in our hotel Sofitel Malabo Sipopo Le Golf. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Appreciation

Ocena na stronie TripAdvisor 5.0/5

Nicky W Opinia zatwierdzona w TripAdvisor

I have been coming here for several years. The only thing to improve on is the internet connection (wifi) in the rooms. besides the staffs are extremely wonderful, we have Valeriana in the Restaurant Maria, Jordi and other at the Front Desk under the supervision of Mr Elpidio. It is always a pleasure to come so far and feel at home

Dear Nicky, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel Sofitel Malabo Sipopo Le Golf with us and Tripadvisor readers. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerey, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Best Buffet in Malabo!!

Ocena na stronie TripAdvisor 5.0/5

TamimAlyassin Rodziny - Opinia zatwierdzona w TripAdvisor

The Sunday Buffet as usual was perfect!! Great salad choices, sea food, a wide variety of different cuisines and finishing with delicious sorts of dessert. Great staff as usual, special thanks to Esperanza at the restaurant reception!!!

Dear Tamim, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel Sofitel Malabo Sipo Le Golf and are delighted to read that we were able to match your expectations. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

A great, comfortable stay.

Ocena na stronie TripAdvisor 5.0/5

Reiss C Opinia zatwierdzona w TripAdvisor

The hotel is very comfortable and has everything that you need for a prolonged stay. The rooms are great with comfortable beds. Mariano in the restaurant, Jordi at the front desk, Francis and the laundry team, and Juan Felix and Juan Carlos behind the bar are very good at their jobs and do their best to help you feel at home.

Dear, Thank you for reviewing your recent stay in our hotel Sofitel Malao Sipopo Le Golf. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Poor Maintenance and Lack of Customer Service

Ocena na stronie TripAdvisor 2.0/5

Chad E Opinia zatwierdzona w TripAdvisor

I travel a lot for work and was booked here for two weeks. I didn't enjoy the stay. The hotel is severely moisture damaged. The dining area has a leak in the ceiling which is not from the rain but from the 2nd floor, possibly from the above room's bathroom. The shower in the room that I stayed in would allow water to get onto the floor due to no water seals along the shower door and wall causing black mold to grow. The elevator needs maintenance. The elevator door sensors don't allow the doors to close on the 1st, 2nd, 3rd or 4th try. You end up getting frustrated with wanting to use the elevator and wish that you took the stairs as it probably would be quicker. When you walk by the reception's desk, the front doors open when really it should open when you're 3 feet away, not 20 feet away and this also allows the birds to fly in. Which, in itself, is a health hazard. The internet barely works or doesn't work at all. How are you supposed to get any work done when you're on a business trip. Supposedly this is controlled by the government but wouldn't you want the Wi-Fi to work at places of business? The wallpaper on the walls are pealing from the humidity. It's best to remove it and paint the walls. The breakfast is cold everyday. Pans of food sit on the warmers that are not turned on until 30-60 minutes after the food is brought out. The food is expensive. A very nice spread of a buffet for Sundays 1pm-4pm but costs 28,000 CFA ($45) with no drink included. Look at 3,000 CFA ($5) for a diet Coke that should cost 500 CFA ($0.80). One of the staff members at the front desk doesn't even acknowledge you as you tell them good morning when their job is customer service and should make you feel welcome. Most of the staff members are so caught up into their phones that they lack customer service (especially the one noted). I hope he enjoys his Facebook, YouTube, or TikTok because he should stay home for all the time if it's that important. If this was a vacation trip, I would not stay here. Maybe the hotel needs an unannounced trip to see how things really are here.

Dear Chade, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Eric Houot General Manager Sofitel Malabo Sipopo Le Golf

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 18 Liczba opinii 7.9/10 Lokalizacja
  • 29 Liczba opinii 7.1/10 Pokój
  • 42 Liczba opinii 8.1/10 Obsługa
  • 12 Liczba opinii 6.5/10 Internet
  • 22 Liczba opinii 6.1/10 Udogodnienia
  • 18 Liczba opinii 6.5/10 Czystość
  • 16 Liczba opinii 8/10 Komfort
  • 15 Liczba opinii 6.7/10 Plaża

Zarządzane przez Trustyou

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