ibis Vientiane Nam Phu

I am now back in Vientiane and is again staying at Ibis Hotel Nam Phou. I consider this hotel as my home here in Vientiane. I am a regular here at Ibis Hotel Nam Phou and have always experienced excellent service and super friendly staff especially Mrs. Thip and Ms. Laty! They are so nice and always taking care of me. I have always been given a very nice room whenever I stay at the hotel but this time they went over the top!!! Instead of the corner room that I normally stay in, they provided me TWO rooms adjoining!!!! I so appreciate the effort they make just to make me comfortable and cosy! I highly recommend staying at Ibis Hotel Nam Phou! You will be accorded very excellent service making your experience so memorable!

Under 14 day quarantine package. WiFi is a joke even after complaining and the food is one standard box of rice or noodles. No fruit , no milk or supplements to the boxed or bagged meal. To the Hotel : for someone to maintain there immune system and general health a balanced diet is required. I will inform all of my business associates and friends NOT to choose this hotel for quarantine mainly because of your false statement of high speed WiFi. This despite pointing this out to the management and unsurprisingly nothing being done about it. I very much regret choosing this hotel.

I stayed here for 2 nights during my transition back to Thailand (this is my 3 stay here at ibis VTE) the most comfortable and easy to access to the tourist spot and places to eat. The bed is so comfortable (my most favorite) the staffs is very attentive and helpful, they offered the helps to get my phone fixed I highly recommend and of course I will stay in ibis again when I go to Vientiane.

The best sister hotel in Accor group. Location is excellent. You can go shopping and spoiled yourself with great restaurant around areas. If even you feel likes to do exercises, you can run or jogging in the river side very close to hotel. I stayed 6 nights and it was the fantistic experience I ever had. Staff are very friendly and extremely polite and very professional. My check in experience is much much better than 5 stars hotel experience. The sweetest smile with beautiful lady named Noy from Front Desk make my tired goes away while check in. Thank you so much, Noy.. You deserve to be grow as a leader in this group. Your attitutes said it all. The must try dishe from hotel's restaurant is food salad and fish tom yum soup and more...

The photos on line are deceptive and we were very disappointed at the small size of the hotel room and the bad facilities. The air conditioner was old and badly in need of repair. The bed was also very uncomfortable. When we first arrived, the hotel is across the street from a huge outdoor market in Vientiane and there was no parking available. I had to go around the block and through heavy traffic just to park briefly on the busy street while my wife ran into the hotel lobby and told them we needed a place to park.