ibis Vientiane Nam Phu

Informacja

ibis Vientiane Nam Phu 3 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 60

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Open Restaurant with Asian and International cuisine

  • 64 contemporary comfortable rooms with ibis standar.

  • ibis sweet cozy bed with LCD TV and free WiF

  • near to major tourist attractions and banks

  • Others: security, laundry, breakfast, bar, restaurant, etc

Lokalizacja hotelu

ibis Vientiane Nam Phu

P O Box 2359 Nam Phu Square, Setthathirath Road Ban Xieng, Ngeun Chanthabury District
VIENTIANE
Lao people's democratic republic

  • Samolotem

    WATTAY W 9,3km / 5,78 mil

Pozycja GPS:17.964173, 102.608086

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar

OOPEN Zdjęcie nieumowne

Nasze pokoje

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

Opinie naszych gości

Opinie gości dotyczące hotelu
ibis Vientiane Nam Phu

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 60

Ocena TripAdvisor  4.0/5  Liczba opinii: 473

Excellent service, amazing location

Ocena na stronie TripAdvisor 5.0/5

JesusMuniz Opinia zatwierdzona w TripAdvisor

The people at the hotel were incredibly nice. The service was excellent. Specially from Mr. Lai, Mrs, Laty and Mrs. Thip. They were really nice. The hotel is right in central Vientiane and everything is walking distance. The airport is just 15 minutes away. Great option for a stay in Vientiane.

Ibis Vientiane is located in the most touristic places

Ocena na stronie TripAdvisor 5.0/5

ChristelGodecharle Opinia zatwierdzona w TripAdvisor

Ibis Vientiane is located in the most touristic places. We did almost everything we wanted to see on foot. The room was very clean and like Ibis style, enough space for a few days. The staff is very friendly, sometimes they have difficulty with the English language. Also the managers want you to have a fantastic time and help you to the next destination. The tuktuks are too greedy, always try to ask for more after the trip.

Recommend to stay: Awasome service and Best Location

Ocena na stronie TripAdvisor 5.0/5

tirada2019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

One of our group member has recommended to revisit and choose to stay at your hotel during our business trip on 25-26 Aug. 19 which we had a great experience and satisfaction staying here. Hotel was clean and comfortable esp. a fluffy pillow. There are so many restaurants that could be reached by steps. Hotel staffs was really nice. We were touched by all staffs' hospitality. Thank you very for your great service and a little birthday cake for two members of our group! :) I would recommend others to stay here and i definitely revisit for sure if i have a chance to go to Vientiane again.

Dear Tirada2019, Thank you very much for taking the time to share your experience at The Ibis Vientiane Nam phu. It is delightful to read that you have thoroughly enjoyed your stay with us and it was so wonderful to welcome you back! Your satisfaction is a great source of motivation for our team and I had a lot of pleasure to share your comment with our entire team. Thank you for your sharing your experience and the entire teams of the Ibis wish to welcome you back soon. Sincerely yours, Michael MICHEL General Manager

Friendly and helpful staff

Ocena na stronie TripAdvisor 5.0/5

Companion15705170966 Friends getaway - Opinia zatwierdzona w TripAdvisor

Located in the best town and staff front desk is helpful to approaching the driver due we forgot the glasses in his car on 16 May 19. It is wonderful service. Moreover, we arrived hotel early around 0500am and the staff warm welcome to have early breakfast. It is wonderful service.

nice hostel for 2 first days in vientiane

Ocena na stronie TripAdvisor 4.0/5

Julielala123la456 Solo travel - Opinia zatwierdzona w TripAdvisor

I arrived in vientiane after a very long trip and ended up in Ibis hostel. I had a nice stay there, stayed 2 nights : room clean, air conditionner working (which is important at that period...) towels and soap provided (but no shampoo) safe available, the room was overall comfortable, the staff smiling and ready to help whenever the could (even though their english could be improved a little cause communication was hard sometimes). Breakfast enjoyable, location good also. So a nice place to rest after a long trip

The room is small but clean and the staff are polite.

Ocena na stronie TripAdvisor 4.0/5

Cruiser62318741246 Couples - Opinia zatwierdzona w TripAdvisor

My wife and I have been staying here for 7 nights.The room where we stayed is facing the main road but the noise was not too bad. The hotel is clean and is worth for the money. We walked only few minutes to find restaurants and cafe. We spent our evening eating out at different restaurant.

Dear Valued guest, Thank you for choosing the Ibis Vientiane Nam Phu as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We appreciate you taking the time to provide such detailed feedback of your stay, and it is so rewarding for the team to be reminded of the positive impact their attentive service has on our guest experience at the hotel. This valuable feedback allow us to continually monitor and improve both quality of our products and standard of service provided. Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back in the not too distant future. Sincerely yours, Michael Michel General Manager

Good Hotel

Ocena na stronie TripAdvisor 4.0/5

CALLMEANAT Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Ibis Vientiane Nam Phu.. Good Location 15 Minutes From Wattay International Airport.. Good Staff The Staff Are Friendly And Helpful.. Good Room My Room Is Clean.. Good Food I Recomment Chicken With Herbs.. It's All Good Hotel..

Dear Valued guest, Thank you for sharing this review with us on TripAdvisor! It is a delight to receive such great feedback highlighting your perfect stay and our impeccable service. Thank you for your kind recommendations and we look forward to welcoming you back to The Ibis Vientiane Nam Phu in the very near future. Sincerely yours, Michael MICHEL General Manager

Unbelievable hotel in Vientiane City Center

Ocena na stronie TripAdvisor 5.0/5

591chaiwats Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I can't believe that the only ibis hotel can gave me the best service as they can. All staffs are very polite and helpful when asking any help. Breakfast also good that you can eat local food as well. The location is very awesome that you can walk to famous restaurants and attractions easily. I very recommended this hotel to any guest or AccorHotels member who are looking for hotel in Vientiane.

Dear Valued guest, Greetings from The Ibis Vientiaen Nam Phu, it is great to hear that you had an exceptional time here at the hotel and that we were able to meet your expectaion with our service. We always striving to provide our guests with excellent service and we’d like ti thak you for appreciation our effort. Thank you and we look forward to welcoming you back soon. Sincerely yours, Michael MICHEL General Manager

Friendly staff and convenient location

Ocena na stronie TripAdvisor 4.0/5

keiziroi Friends getaway - Opinia zatwierdzona w TripAdvisor

Staffs were friendly and helpful, room a bit small, but overall quite within my expectation. Front office and concierge service was excellent. Very convenient location, all tourist attractions and main streets and restaurants are within walking distance.

well run hotel with a happy smile everywhere

Ocena na stronie TripAdvisor 5.0/5

trevorthailand Rodziny - Opinia zatwierdzona w TripAdvisor

stayed 3 nights recently great location with family , great staff with genuine smiles and assistance with everything absolutely nothing to be negative about well done team ibis plenty food and benevradge outlets all within walking distance

Dear Valued guest, Thank you for choosing the Ibis Vientiane Nam Phu for your recent stay. We truly appreciate your kind words regardings our staff. We are also grateful for your wonderful feedback, which we encouraged us a lot and we will strive harder maintain our level of services. Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

A wonderful stay

Ocena na stronie TripAdvisor 5.0/5

asuwankun Rodziny - Opinia zatwierdzona w TripAdvisor

We had a wonderful stay at ibis Vientiane Nam Phu. The hotel location is excellent, only 10 mins walk to some main attractions and surrounded by cafe and restaurant. The room was very clean. Important staff at hotel are very friendly and helpful. Highly recommend for everyone to stay here during your vist in Vientaine.

Dear Jan S, Thank you very much for taking the time to share your positive feedback about your recent stay on the TripAdvisor. It was really our pleasure serving you and I was pleased to see that you were happy with our location and overall services. The voice of our customers is crucial in maintaining our high standards. Our Ibis hotel objective is to offer its customers well-being at the best price. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work. Once again, thank you very much for your observations. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Best wishes for a joyous and peaceful holiday season and a happy, healthy and prosperous new year. Sincerely yours, Suzie SHIOYAMA General Manager

A pleasant stay in a well place location

Ocena na stronie TripAdvisor 4.0/5

Shahrul Azamin A Friends getaway - Opinia zatwierdzona w TripAdvisor

Overall its a good hotel to stay in Vientiane. The hotel is not so far from the airport. Its a walking distance also to most of the tourist attraction's place in the city. Breakfast menu is simple but good enough for me. The food from the ala carte menu also quite good. The service from the hotel's staff is quite good and efficient. The room also is quite okay and reasonably priced. I will definitely come back to this hotel for my next trip to Vientiane. Thank you so much guys!

Dear Shahrul Azamin A, Thank you for your review and for choosing our Ibis Vientiane Nam Phu. I am very happy that you enjoyed your time with us and I will gladly shared your positive feedback with our dedicated team. I am looking forward to having you again as a returning guest to our hotel . Best wishes for a happy, healthy and prosperous new year. Sincerely yours, Suzie SHIOYAMA General Manager

Vientiane Visit

Ocena na stronie TripAdvisor 4.0/5

KenW957 Couples - Opinia zatwierdzona w TripAdvisor

Spent a couple of days in Vientiane and this hotel provides a good base close to many of the major tourist attractions and cafes. It is clean with friendly and helpful staff. The square next door was still under construction when we were there but should be finished by the end of 2017 and will be a nice addition when complete.

Dear Ken W, Thank you for sending us a wonderful comment on your experience in our hotel, especially for our prime location and services. We are truly happy and appreciated to know that, we have succeeded in creating a memorable experience for you to have a peaceful time during your visited here at Ibis Vientiane Nam Phu. We wish to inform you that the Namphu square renovation just has been completed and it seems pleasant to have a look in nights. Once again, thank you for sharing your kind feedback and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Suzie SHIOYAMA General Manager

Generally OK, Housekeeping is slow

Ocena na stronie TripAdvisor 3.0/5

Kelvin69 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Compact, but clean. No complains. Never try the rstn. Housekeeping needs to improve - I need to ask for housekeeping when I returned back around 6pm. In the end, I just asked for towels and water, as I am tired. Overall OK

Dear Kelvin69, Thank you for sharing your feedback on your recent stay. I am very pleased to hear that, overall, our products and services met with your expectations. It is however it is with our sincere regret that we noted your dissatisfaction with our housekeeping slow service. We have conducted thorough investigation and provided additional training to the team. Our Housekeeping team learnt how to set priorities and job assignment. And most importantly the team also learnt that it is always our highest priority to ensure our guests and customers leave the hotel happily and with satisfied feelings at all times. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope we will have the pleasure of serving you again soon. Sincerely yours, Suzie SHIOYAMA General Manager

Great location...new and clean hotel!

Ocena na stronie TripAdvisor 4.0/5

ymt190e Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The hotel is nicely located near many cafes and restaurants as well as the Mekong River bank. Moreover, the hotel is relatively new and hence, clean. It is typical Ibis hotel but has all the basic requirements for your stay. On the down side, breakfast lacks variety and windows in the rooms are not very sound-proof (one can often hear noisy cars and motobikes passing by). All in all, for the price you pay, it is a good hotel that is close to city center and facilities.

Dear Ymt190e, Thank you very much for posting your experience on your recent stay with us. We are happy to notice that our great location was suitable to all your purposes. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Suzie SHIOYAMA General Manager

Long weekend in Vientiane

Ocena na stronie TripAdvisor 4.0/5

Michael C Solo travel - Opinia zatwierdzona w TripAdvisor

The general standard was very good. The staff was efficient and friendly. The room was clean and tidy. The biggest let down was the breakfast, very little choice and poorly presented. Don't book the breakfast much better is available near by. The hotels location is perfect for the sights

Dear Z5349ZRmichaelc, We very much appreciate your comments regarding your stay at the Ibis Vientiane Nam Phu. Thank you for your positive comments about our hotel and staffs. With regard to the variety of breakfast, together with our Restaurant Manager and Chef, I will follow up thoroughly and ensure for improvement. Current BREAKFAST MENU (available from 6:30am to 10:00am) 3 kind of Bread with 2 kind of butter Home-made jam & marmalade, caramel spread, peanut butter spread, vegemite 3 kinds of cereals 3 kind of breakfast juice Fresh milk & yoghurt Minimum 2 kind of salad with dressing Port & Chicken sausage, bacon and ham Steamed rice, fried noodle or rice 4 kind of hot dishes including 1 vegetarian cuisine Noodle soup or porridge Your choice of eggs Coffee, tea, Ovaltine, non-caffeine coffee, local tea Current breakfast for EARLY RAISER (available from 4:30am) 3 kind of Bread with 2 kind of butter Home-made jam & marmalade, caramel spread, peanut butter spread, vegemite 3 kinds of cereals 3 kind of breakfast juice Fresh milk & yoghurt Coffee, tea, Ovaltine, non-caffeine coffee, local tea Perhaps, you might have taken breakfast at very early morning and we are sorry that your experience was not up to your satisfaction. Thank you once again for sharing your experience, and we hope you will give us opportunities to serve you better. Sincerely yours, Suzie SHIOYAMA General Manager

Great Location, Great Staff

Ocena na stronie TripAdvisor 4.0/5

Juan T Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed three times. 2 nights each. Staff are wonderful. Great location. Walk to River and all the Cafes. Room very clean. Comfortable bed and strong shower. Ibis dependability. I will be back in the not too distant future.

Dear Juan T, We very much appreciate your warm comments regarding your stay at the Ibis Vientiane Nam Phu! And yes, we wish to welcome you again sooner. We are very pleased to know that our products and location meet your expectations. We will continue our endeavor to gain our customer’s satisfactions and improve our service standards. We certainly share your reviews with our teams and I am confident this will motivate them keeping the good works. Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

Great Ibis in great part of the world !

Ocena na stronie TripAdvisor 4.0/5

Johnskhg Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Perfect location. The staff is excellent. Room quiet with strong shower and comfortable bed. Ibis dependably. Many cafe and bars nearby. Mekong just a short stroll with it's night market and all that goes with it.

Dear Johnskhg, Thank you for taking time to leave your kind feedbacks on the TripAdvisor. I enjoyed reading every sentence in your review. I am very pleased that your experience was a memorable one and am positive that our associates enjoyed looking after your needs as much as you enjoyed your stay. Your kind words have been passed on to our teams as we share all reviews with all employees. Once again, thank you very much for your observations. We look forward to the privilege and pleasure of serving you again at Ibis Vientiane Nam Phu Sincerely yours, Suzie SHIOYAMA General Manager

Ibis Namphu Feb 2017

Ocena na stronie TripAdvisor 4.0/5

B7824IWangelaf Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The staff are very friendly and helpful. The Manager Ms Susie and all her staff are always welcoming. The rooms are clean and well maintained. My room only had one electric plug that was working. As soon as I reported it, the maintenance staff were called. The hotel is ideally located for walking around Vientiane capital, eating out, joining tours.

Dear B7824IWangelaf, We very much appreciate your warm comments regarding your stay at the Ibis Vientiane Nam Phu. It is always a pleasure to receive positive feedbacks. We are extremely delighted to see that you had enjoyed your stay and were happy with services provided by our team members. It is most rewarding to learn that our hearty hospitality was appreciated by our guests. We will continue our endeavor to gain our customer’s satisfactions and improve our service standards. We appreciate sharing your concerns, and thank you very much for your patronage. We are looking forward to having you back with us at Ibis Vientiane Nam Phu. Sincerely yours, Suzie SHIOYAMA General Manager

I Would Return Here For Sure

Ocena na stronie TripAdvisor 5.0/5

Joshua S Couples - Opinia zatwierdzona w TripAdvisor

The hotel is on a main road in Vientiane and it's pretty easy to get there by taxi from the airport. The check-in and check-out process took a little longer than normal but it was nothing to be to fussed over. We were really impressed by how kind and accommodating the staff was. Everyone was so nice and hospitable. English isn't their strong suit and there were some communication issues at times but to be honest, I believe that a smile, good attitude and willingness to help will cover a multitude of mistakes and that incapsulates this staff. The room is what you would expect from a standard Ibis. It was clean and efficient. The restaurant area/lounge is comfortable and good for breakfast or afternoon beers. We didn't eat dinner there but we did have a snack and the prices were okay. Their happy hour is good albeit they don't always staff a bartender. The location is great. It's in an area that very walkable to all sorts of restaurants, bars, shopping and spas. Because of the staff and location, if I'm back in Vientiane, I'll be sure to check rates at Ibis Nam Phu first.

Dear Jssokolo, Happy Lunar New Year! Sorry for the late response. We very much appreciate your comments regarding your stay at the Ibis Vientiane Nam Phu. It is always a pleasure to receive positive feedbacks. What we most appreciated is your very fairness review, it is true that majority of our staffs can not speak English well but they are very much willing to serve with polite attitude. We trained our staffs to show their smiles at least and they do so. Thank you very much for being patient and generosity, our staffs will grow faster with customer like you who give us training opportunities with warm hearts. Once again, it was a pleasure reading your feedback. We wish to be of your services again in the near future. Sincerely yours, Suzie SHIOYAMA General Manager

Najnowsze opinie: 20

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