Mercure London Bloomsbury bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 2.669 ulasan

Mercure London Bloomsbury - Image 1
Mercure London Bloomsbury - Image 2
Mercure London Bloomsbury - Image 3
Mercure London Bloomsbury - Image 4
130 134 Southampton Row, WC1B 5AF LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • Great Central Location for shopping, theatre & sight seeing

  • Restaurant & Bar open daily serving breakfast, lunch and dinner

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • All Loyalty scheme for direct booking

Akomodasi kami

Lokasi hotel

Mercure London Bloomsbury

130 134 Southampton Row
WC1B 5AF LONDON
Britania Raya

GPS:51.520798, -0.123307

Telepon
Fax +44 20 7837 3485

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MERCURE BLOOMSBURY BAR

Foto non-kontrak

Area bar yang kasual untuk menikmati minuman dan camilan, atau bersantai dan membaca buku atau menyelesaikan pekerjaan dengan WiFi gratis.

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Cari tahu selengkapnya

Peringkat ALL  4.0/5  2.669 ulasan

Peringkat TripAdvisor  4.0/5  2.842 ulasan

Great Reception Staff. Horrendous Stains on Bedding

Catatan Tripadvisor 1.0/5

SteveL241 Bisnis - Ulasan TripAdvisor tersertifikasi

I cannot speak highly enough of the wonderful receptionist who went out of her way to get me extra tea bags and milk. The reception staff also left a beautiful home made cookie. Nice touch. She's an absolute credit to the hotel. Not their fault that the room looked nothing like the photos, was tiny for £149 and no breakfast, and not very comfortable for working. Not their fault that management ask them to take a card swipe when the room is prepaid on a government contract. Not happening. At this point we're at 5 stars for reception staff, around 2 for the room. I'd probably have done a 3 overall. Then came time for bed. Not only were there no pillow protectors but the pillow I had been destined to use was horrendously stained. Absolutely disgusting and unforgivable. Hence dropping to 1 star. Definitely will not be staying here again. Probably cross off all Mercure hotels the whole group. It's a shame because those great reception ladies are also being let down by management and housekeeping. I didn't have time to have a face to face complaint to the management unfortunately.

Perfect location, lovely hotel, amazing staff

Catatan Tripadvisor 5.0/5

Kim B Couples - Ulasan TripAdvisor tersertifikasi

Lovely hotel, perfect location and amazing staff. Highly recommend. Special mention to Apoorva, after the theatre Apoorva was super welcoming in the hotel bar, the perfect end to a wonderful evening. Tanya on reception for always remembering our names, room numbers, what can I say??? It’s the little things that make this little gem special. Joynul & Rupesh - all are the reason we will definitely return. Thank you

Dear Kim B, Thank you for taking the time to share your feedback following your recent stay at Mercure London Bloomsbury. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Tanya

Poor room security unsuitable for single female guests

Catatan Tripadvisor 1.0/5

148louiseh Bisnis - Ulasan TripAdvisor tersertifikasi

Single female business traveller. I was checked into room 311 and given my room card, only to find when I entered the bedroom that it was already occupied! Another guests personal possessions including their laptop were in the room, thankfully the guest was not in the shower or in the bed, but this is terrible security and invasion of privacy and should not happen with a computer room card system! When I told the hotel reception she was angry and gruff, almost as if it was my fault! I got the impression this was not the first time this had happened. She begrudgingly and sternly apologized and checked me into another room which was thankfully empty. I was not offered any complimentary vouchers to make up for their mistake, which I would have expected. I spent the night with a chair pushed up against the door, as a single female I felt very vulnerable all night thinking someone else could have access to my room due to the security fault.

Dear Louise, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Magda

Nice hotel with ambiance, fine service and tasty breakfast

Catatan Tripadvisor 5.0/5

Freek B Solo travel - Ulasan TripAdvisor tersertifikasi

Had a chance of plans and ended up near Euston. After a quick walk I was friendly greeted, good a nice and spacious room and had a very good night of sleep. All was there the room was clean and had all what you needed. Had a fine breakfast and just around the corner got the bus to all the hotspots in London! Would certainly recommend!

Dear Freek B We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great bar

Catatan Tripadvisor 5.0/5

8710Johnw Ulasan TripAdvisor tersertifikasi

Great bar ordered burger and fish and chips. While the order took sometime the food was great. Staff explained the delay and offered comp drink as apology. Aprover (i think her name is) very easy to talk to and always smiling. Definitely would come back for drinks if in area

Dear 8710Johnw Thank you for your review and wonderful comments for Ms Approva, who was ready to assist you. very sorry for the delay in food ordering and we are all happy Approva was able to turn things around .

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.049 ulasan 9.7/10 Lokasi
  • 1.699 ulasan 5.5/10 Kamar
  • 1.328 ulasan 8.7/10 Pelayanan
  • 36 ulasan 6.8/10 Internet
  • 1.003 ulasan 4.1/10 Kenyamanan
  • 591 ulasan 7.2/10 Kebersihan
  • 535 ulasan 7.9/10 Sarapan
  • 246 ulasan 5.4/10 Suasana

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