Sofitel Montevideo Casino Carrasco and Spa 5 星

客户意见评级 (ALL 评级) 4.4/5 937 评论

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Sofitel Montevideo Casino Carrasco and Spa - Image 1
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Rbla Republica de México 6451, 11500 蒙得维的亚, 乌拉圭

描述

酒店其他优惠

  • 酒店设有 5 个活动场地，最多可容纳 250 人

  • 全年开放的室内和室外温水泳池

  • 专享水疗中心、美容沙龙、按摩室和桑拿房

  • 专享酒吧，采用现代装饰，可欣赏海滩美景

  • 餐厅供应独特且可持续的有机美食

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酒店位置

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de México 6451
11500 蒙得维的亚
乌拉圭

GPS:-34.890555, -56.055278

电话
传真 +598 2601 9127

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT 1921

Restaurante 1921 餐厅可欣赏海滩和卡拉索街区的美景，提供创意十足的美食，将我们的卓越特色菜肴与当地有机食品结合到一起。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  937 评论

TripAdvisor 评级  4.5/5  1,618 评论

卓越奖 2025

Very disappointing

Tripadvisor 评级 1.0/5

Tony H 经 TripAdvisor 认证的评论

I’m baffled that the Sofitel in Montevideo carries the same name as the brand I’ve trusted for years. The front desk staff set the tone right away with curt, condescending service that made check-in feel like an inconvenience to them. Housekeeping wasn’t any better; requests went unanswered, and the team seemed impossible to reach. Breakfast was the final frustration. The staff spent more time chatting with one another than paying attention to guests, leaving tables waiting while they caught up with their coworkers. This “grand dame” of Montevideo may have a storied past, but it’s coasting on old reputation. The current service level is nowhere near what travelers expect from Sofitel, and it shows at every turn. I wouldn’t return.

Garcia is wonderful!

Tripadvisor 评级 5.0/5

Jenifer B Couples - 经 TripAdvisor 认证的评论

A beautiful hotel & restaurant on the water . The service is impeccable & our morning waiter Garcia, was very attentive.the buffet has fresh fruit , juices, coffee, eggs, desserts, meats, , everything you need & if they don’t have it Garcia will bring it .

What an amazing stay at this historic hotel!

Tripadvisor 评级 5.0/5

CritterTravels 经 TripAdvisor 认证的评论

Our room was excellent and had a great view! The restaurant at the hotel was simply amazing! The front desk assistance was top notch! Specifically, thanks Chiara for arranging our dinners, a tango show and excursions! Looking forward to a return visit!

Outstanding quality, location, and staff

Tripadvisor 评级 5.0/5

Fernando L 经 TripAdvisor 认证的评论

Stayed here for a week with family for a wedding and to visit and launch day trips. Mendel, Aline, Sebastian, and Martin provided absolute first rate service. The room overlooking the Rambla and water view was amazing. The ambiance was first rate, and any detail requiring extra attention was immediately taken care of by the staff. Could not recommend more highly!

Very disappointing

Tripadvisor 评级 2.0/5

Smatty68 Couples - 经 TripAdvisor 认证的评论

Very disappointed We should have known from the minute we arrived at this impressive looking hotel that things were not right. The bellboy literally watched us lug our heavy case out of the taxi and carry it to Reception without so much as an offer to help or a welcome greeting. As if to reconfirm our early impressions, either side of the main door to the hotel there are two half dead plants. The rooms are tired and dark with scratched furniture, dodgy electrics and no international sockets. Our mini bar fridge had to be replaced during our stay as it was leaking. Until we brought it to the attention of reception, housekeeping had simply unplugged it, allowing all that was in it to get warm. The outdoor pool is surrounded by old and decrepit sun loungers (with insufficient cushions to go around) and not a particularly joyful experience. The breakfast is pretty unremarkable with extra dishes chargeable. The final straw came when we were asked to pay for replacement coffee pods for the room. When we complained that this was hardly in keeping with a 5 star hotel, the lady at reception suggested we use the sachets of instant coffee. Only after I spoke to the duty manager did they send up free replacements. The restaurant is good with imaginative dishes but we had to send one dish back as it was luke warm. Overall this hotel does not offer anywhere near a 5 star experience.

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其他网络用户评价我们的酒店

  • 564 评论 9.4/10 位置
  • 872 评论 6.8/10 房间
  • 1,718 评论 9.1/10 服务
  • 17 评论 4.3/10 上网
  • 486 评论 8.9/10 设施
  • 429 评论 9.1/10 氛围
  • 248 评论 8/10 食物
  • 231 评论 7.7/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。