Sofitel Montevideo Casino Carrasco and Spa 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 937

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Opis

O hotelu

  • 5 przestrzeni eventowych dla maksymalnie 250 osób

  • Całoroczny podgrzewany kryty i odkryty basen

  • Ekskluzywne spa, salony piękności, gabinety masażu i sauny

  • Ekskluzywny bar o nowoczesnym wystroju i z widokiem na plażę

  • Restauracja oferująca wyjątkowe, zrównoważone, organiczne kreacje kulinarne

Nasze pokoje

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Lokalizacja hotelu

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Urugwaj

Pozycja GPS:-34.890555, -56.055278

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANT 1921

Restauracja Restaurante 1921 oferuje kreatywne propozycje gastronomiczne, które łączą znakomitą kuchnię z lokalnymi i ekologicznymi produktami.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 937

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 618

Certyfikat Doskonałości 2025

Very disappointing

Ocena na stronie TripAdvisor 1.0/5

Tony H Opinia zatwierdzona w TripAdvisor

I’m baffled that the Sofitel in Montevideo carries the same name as the brand I’ve trusted for years. The front desk staff set the tone right away with curt, condescending service that made check-in feel like an inconvenience to them. Housekeeping wasn’t any better; requests went unanswered, and the team seemed impossible to reach. Breakfast was the final frustration. The staff spent more time chatting with one another than paying attention to guests, leaving tables waiting while they caught up with their coworkers. This “grand dame” of Montevideo may have a storied past, but it’s coasting on old reputation. The current service level is nowhere near what travelers expect from Sofitel, and it shows at every turn. I wouldn’t return.

Garcia is wonderful!

Ocena na stronie TripAdvisor 5.0/5

Jenifer B Couples - Opinia zatwierdzona w TripAdvisor

A beautiful hotel & restaurant on the water . The service is impeccable & our morning waiter Garcia, was very attentive.the buffet has fresh fruit , juices, coffee, eggs, desserts, meats, , everything you need & if they don’t have it Garcia will bring it .

What an amazing stay at this historic hotel!

Ocena na stronie TripAdvisor 5.0/5

CritterTravels Opinia zatwierdzona w TripAdvisor

Our room was excellent and had a great view! The restaurant at the hotel was simply amazing! The front desk assistance was top notch! Specifically, thanks Chiara for arranging our dinners, a tango show and excursions! Looking forward to a return visit!

Outstanding quality, location, and staff

Ocena na stronie TripAdvisor 5.0/5

Fernando L Opinia zatwierdzona w TripAdvisor

Stayed here for a week with family for a wedding and to visit and launch day trips. Mendel, Aline, Sebastian, and Martin provided absolute first rate service. The room overlooking the Rambla and water view was amazing. The ambiance was first rate, and any detail requiring extra attention was immediately taken care of by the staff. Could not recommend more highly!

Very disappointing

Ocena na stronie TripAdvisor 2.0/5

Smatty68 Couples - Opinia zatwierdzona w TripAdvisor

Very disappointed We should have known from the minute we arrived at this impressive looking hotel that things were not right. The bellboy literally watched us lug our heavy case out of the taxi and carry it to Reception without so much as an offer to help or a welcome greeting. As if to reconfirm our early impressions, either side of the main door to the hotel there are two half dead plants. The rooms are tired and dark with scratched furniture, dodgy electrics and no international sockets. Our mini bar fridge had to be replaced during our stay as it was leaking. Until we brought it to the attention of reception, housekeeping had simply unplugged it, allowing all that was in it to get warm. The outdoor pool is surrounded by old and decrepit sun loungers (with insufficient cushions to go around) and not a particularly joyful experience. The breakfast is pretty unremarkable with extra dishes chargeable. The final straw came when we were asked to pay for replacement coffee pods for the room. When we complained that this was hardly in keeping with a 5 star hotel, the lady at reception suggested we use the sachets of instant coffee. Only after I spoke to the duty manager did they send up free replacements. The restaurant is good with imaginative dishes but we had to send one dish back as it was luke warm. Overall this hotel does not offer anywhere near a 5 star experience.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 564 Liczba opinii 9.4/10 Lokalizacja
  • 872 Liczba opinii 6.8/10 Pokój
  • 1 718 Liczba opinii 9.1/10 Obsługa
  • 17 Liczba opinii 4.3/10 Internet
  • 486 Liczba opinii 8.9/10 Udogodnienia
  • 429 Liczba opinii 9.1/10 Klimat
  • 248 Liczba opinii 8/10 Jedzenie
  • 231 Liczba opinii 7.7/10 Śniadanie

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