Pullman Zhangjiajie 5성

고객 평점 (ALL 평가) 4.3/5 98 리뷰

Pullman Zhangjiajie - Image 1
Pullman Zhangjiajie - Image 2
Pullman Zhangjiajie - Image 3
Pullman Zhangjiajie - Image 4
No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China, 427400 ZHANGJIAJIE, 중국

호텔설명

호텔 추가 정보

  • Located in a high quality ecological environment with beautiful natural scene

  • 10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

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호텔 위치

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
중국

GPS:29.346644, 110.546386

전화
팩스 +86 744 566 6168

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  98 리뷰

TripAdvisor 평가  4.6/5  1,789 리뷰

Best location & advice during our stay at Zhangjiajie

트립어드바이저 평점 5.0/5

YMC6 TripAdvisor 인증 리뷰

I could plan the sights for Changsha, Fenghuang & Furong Town but planning for Zhangjiajie was a huge challenge, somewhat confusing, no matter how many YouTube videos you watch on the sights, the tickets to buy etc. for a FIT. Guests at Pullman are very fortunate to have Mr Zhu from the tour desk who gave us a clear overview of ZJJ and of how we should spend our days. Mr Zhu identified the important sights to visit and in which order to visit them. You will need minimally 4-5 days at this beautiful part of China. He also booked entrance tickets & show tickets for us, saving us queuing time. He recommended sights based on our fitness and we were seniors > 65yrs old. When we had difficulty getting a Didi ride back from the Fairy Fox show to the hotel, we just gave him a call and he was able to arrange a last minute ride back from the Fairy Fox show . We are much appreciated to Mr Zhu for his enthusiasm in providing the best service to us and all guests staying at the Pullman Zhangjiajie.

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your wonderful experience. As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service. We are delighted to know that you had a great stay with us and appreciated our helpful service. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Not Ideal for non-Chinese Tourists

트립어드바이저 평점 3.0/5

Leyson S TripAdvisor 인증 리뷰

For a 5-star hotel with an International brand located in a global tourist destination, it was shocking that there was only 1 hotel employee in the entire establishment who can speak English. Not even the front desk, Concierge or employees at the bar were able to speak English. It was such a hard time communicating with people at this hotel. I understand that there is a language barrier visiting China but I honestly thought choosing a 5 star hotel that markets itself as an international brand would help bridge that gap. I was mistaken. Anyway, the hotel room is plagued with bugs. The breakfast area is always chaotic with too many people everytime. Food is okay but repetitive everyday. The only good thing about this hotel is its location as it is just nearby the east gate of the Zhangjiajie National Forest Park.

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.

Scenery is breathtaking. The food choices can be daring!

트립어드바이저 평점 4.0/5

sonnyadaguam TripAdvisor 인증 리뷰

A fantastic place to visit and see the natural beauty of the mountains and forestry China has to offer. The air is clean and the people friendly. The food does take getting used to 😁

Dear guest, Thank you for taking the time to share your feedback from your recent stay with us.It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location.Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well.

Great tourist manager, great location, bad breakfast

트립어드바이저 평점 4.0/5

evak150 TripAdvisor 인증 리뷰

Overall experience was good. The best part was the tourist manager, who was extremely helpful, friendly with a great approach. Recommended the best routes, was supportive all the way. The location of the hotel is also great, very near to East Gate of the Forest park as well as the city center with all the shops and cafes. All in all the staff was quite helpful. The rooms could have been a bit cleaner and the breakfast was honestly not the best. I ended up ordering breakfast from another restaurant (also located in the hotel) and paying extra just to have some decent food.

Dear guest, Thank you for taking the time to share your feedback. I am happy to know that you appreciated our convenient location and hotel service, especially the service of the tourist manager. I am sorry to know that the quality of the breakfast did not meet your expectation. We have share the feedback to the restaurant department,they will try their best to improve our breakfast quality . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

고객 평점 5.0/5

Eun K. K. 가족 - 전체(All) 통지 확인

무릉원에서 위치가 좋아 관광하기 편했어요. 관광지 티켓도 호텔 직원 통해 편하게 구입하고 예약했고요. 서비스도 좋아서 불편함없이 지내다 왔어요. 방도 플랫이라 업그레이드 받아서 만족해요. 아버지 칠순 기념 여행이라 생신을 알려드렸더니 도착 시간에 맞춰 케이크와 초 등을 준비해주셔서 감동했습니다. 세심한 서비스에 감사드립니다.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 509 리뷰 9.5/10 위치
  • 468 리뷰 7.5/10 객실
  • 569 리뷰 8.8/10 서비스
  • 7 리뷰 8.5/10 인터넷 가격
  • 328 리뷰 5.7/10 분위기
  • 326 리뷰 8/10 조식
  • 239 리뷰 5.6/10 편의 시설
  • 195 리뷰 8.3/10 안락함

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