Novotel Lodz Centrum

Novotel Lodz Centrum 4 estrelas

Nota clientes Avis (Classificação ALL) 4.7/5 1.123 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • A 5 minutos a pé da rua Piotrkowska e perto da Galeria Lódzka (centro comercial)

  • Vencedor do prémio Travellers TM Choice em 2015

  • Aluguer de bicicletas grátis para hóspedes

  • Espaço infantil para crianças com consola de jogos

  • Centro de negócios self-service

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Lodz Centrum

al. Pilsudskiego 11a
90-368 LODZ
Polônia

  • BUS NR 57:  57 SIENKIEWICZA

  • TRAM NR 2, 6, 11, 13:  2, 6, 11, 13 MICKIEWICZA

  • TRAM NR 8, 10, 14:  8,10,14 SIENKIEWICZA

  • De avião

    PORT LOTNICZY LODZ A 6,7 km / 4,16 milhas

  • De avião

    WARSAW AIRPORT A 131 km / 81,4 milhas

  • De comboio

    LODZ FABRYCZNA A 1,6 km / 0,99 milhas

  • De comboio

    LODZ KALISKA A 3 km / 1,86 milhas

  • De comboio

    PKP LODZ KALISKA A 3 km / 1,86 milhas

GPS:51.759264, 19.462527

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

NOVO SQUARE LOUNGE BAR Foto não contratual

As nossas opções de alojamento

Espaçoso, de design contemporâneo e adaptável, o quarto Novotel é perfeito para viver e para todas as suas necessidades.

Avaliações dos nossos clientes sobre o
Novotel Lodz Centrum

Avaliações dos nossos clientes sobre o
Novotel Lodz Centrum

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.7/5  1.123 comentários

Classificação do TripAdvisor  4.5/5  851 comentários

Certificado de excelência 2022

Correct

Nota Tripadvisor 4.0/5

stephanemartins2022 Negócios - Avaliação com certificação TripAdvisor

Great ratio for the room. Regular attention from the employees. Restaurant very expenssive for an approximative cooking even if the card tease the appetite (had one lunch and 2 diners, cold plates, service very approximative and no attention from the employees paid to the customers).

Family trip

Nota Tripadvisor 4.0/5

gulsahaksu Famílias - Avaliação com certificação TripAdvisor

Cosy stay, very good breakfast. The room was very cold and we were too tried to contact reception. In the morning issue fixed By reception. Location is very convenient, rooms are clean and cosy. Nice stay

One of best Novotel

Nota Tripadvisor 4.0/5

8PeteS8 Avaliação com certificação TripAdvisor

One of my favorite Novotel. Perfect service (Mr Przemyslaw, the Receptionist and the Barman are the best examples), very good breakfast, perfect location. Unfortunately the price went up for the room and the parking. It might partly be because of new ACCOR booking system showing strange prices. So I will wait for some nice promotion and then come back...

Dear 8PeteS8, thank you for review and very nice words about our service! Every feedback from our Guests is very important for us. Thank you for special appreciate our staff - especially Przemyslaw and Barman - I will share your praise with collegue. I am sure that this words motivate them to further effective work. According to your observations about room pricec - it depends on hotel availability. We hope you will come back to Novotel Łódź Centrum soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Perfect !

Nota Tripadvisor 5.0/5

521jakubt Famílias - Avaliação com certificação TripAdvisor

People at the reception extremely friendly. Travelled allot around the world but this attitude was perfect ! Thank you! Hotel very new, nice and tidy. Wish all Novotel’s to be like this ! Good work !!!

Dear 521jakubt, thank you for sharing your valuable feedback. We are more than happy that stay was pleasant and satisfying. It is always our priority. It is our great hope you will visit us again in the future :) Best regards, Karolina Wojcieszak Guest Experience Manager

Awesome place!

Nota Tripadvisor 5.0/5

IssabelCosplay Negócios - Avaliação com certificação TripAdvisor

Clean, comfortable, and well designed rooms. Tasty and healthy breackfast with a lot of choices. Nice people around, everyone was super helpful and friendly. Definatly Novotel quality. Very good localisation, close to the city center. Totally recomend!

Dear IssabelCosplay, It is a big pleasure for us that you feel very good in our hotel. Thank you for special appreciate our staff, tasty breakfast and location. I will share your opinion with my team and I am sure that it will be the motivation for effective work :) See you soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Probably one of the best Novotel Hotels I ever stayed at

Nota Tripadvisor 5.0/5

Jo Jo F Famílias - Avaliação com certificação TripAdvisor

Centrally located (minutes away from all the bars, restaurants, shopping) Very accessible by car Beautiful and clean room Great breakfast.... the waffle machine makes all the difference :) Extremely polite, helpful and welcoming staff Great job!

Dear Jo Jo F, thank you for sharing your feedback with us. We are really happy that our service met with your expectations. Thank you for appreciate our location, comfortable room, staff and tasty breakfast. It is our hope, your next visit at our hotel will be as pleasant as the previous one. Regards, Karolina Wojcieszak Guest Experience Manager

Lodz in one day

Nota Tripadvisor 4.0/5

Vladimir G Couples - Avaliação com certificação TripAdvisor

The room was clean, with modern design. Rich selection and tasty food for breakfast. Excellent location close to walking zone - Piotrkowska street. Although it was a miserable April day (rainy and foggy), we felt good because we found everything in the hotel. Good start to do sightseeings. Piotrkowska has complemented our pleasure. This hotel is ideal for one day or more stay in Lodz.

Dear Vladimir G, thank you for very nice review about stay in our hotel and in Łódź! It is a big pleasure for us when our Guests feel very well in our hotel. We are always strive to provide a high quality service for every Guest. Thank you for special appreciate cleanliness, tasty breakfast and location. We hope you come back to Novotel Łódź Centrum in the future :) Regards, Karolina Wojcieszak Guest Experience Manager

April 2019

Nota Tripadvisor 3.0/5

Departure40307899212 Couples - Avaliação com certificação TripAdvisor

Double room with one lounger, one bath robe, three coffee pods, very odd. Room was quite small too. Good location to explore from. Helpful front desk team. Shower was good. More letters needed to submit the review, so I'll just type, strange.

Dear Departure40307899212, Thank you for sharing opinion about stay at Novotel Lodz Centrum! I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for appreciate our staff and location. I will share your comments with my team. I hope that you will give us the opportunity to better serve you in the near future. Regards, Karolina Wojcieszak Guest Experience Manager

Short business trip

Nota Tripadvisor 4.0/5

Wanderer27049480876 Negócios - Avaliação com certificação TripAdvisor

Very good check in experience. Nice stylish room with excellent bed and big bathroom. Desk could be somewhat bigger. Breakfast in buffet with good choice. Staff is fluent in English and is helpful. Smooth checkout.

Dear Wanderer27049480876, Thank You very much for nice review about stay at Novotel Łódź Centrum! We are glad that our staff, comfortable room and tasty breakfast met with your expectations. We hope to visit us in the near future! Regards, Karolina Wojcieszak Guest Experience Manager

Business trip in Lodsz

Nota Tripadvisor 4.0/5

Thomazzo Negócios - Avaliação com certificação TripAdvisor

Nice hotel close to the city center. Good service. Breakfast was ok but nothing special. Check in and check out very good. They gave me a late check out as it was Sunday. I was not recognised as an Accor Silver Member

Dear Thomazzo, thank You for your a good review about stay at Novotel Lodz Centrum. We are glad that You spent enjoyable time with us. Thank You for special appreciate our hotel location and service. We hope to see You in the future :) Best regards, Karolina Wojcieszak Guest Experience Manager

HJS

Nota Tripadvisor 4.0/5

hansjyrgen Famílias - Avaliação com certificação TripAdvisor

I recommend this hotel when you visit the city Lodz. Novotel is ideally suited for families with children, 2 children can stay in the same room with parents. Very welcoming reception staff. Breakfest ok.

Dear hansjyrgen, Thank you for left opinion about stay at Novotel Lodz Centrum. We are happy that our comfortable room, staff and breakfast met with your expectations. We always strive to provide a high quality service in our hotel. We hope you come back to Novotel Lodz Centrum in future! Regards, Karolina Wojcieszak Guest Experience Manager

New and Modern

Nota Tripadvisor 4.0/5

anthonyj917 Negócios - Avaliação com certificação TripAdvisor

Comfortable modern designed rooms. Clean. Ample parking and easy to find. Location close to shops and restaurants. Quiet. Recommend the Polish restaurant around the corner. Portions are large so do not over order.

Dear Guest, Thank you for your kind words. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Justyna Nocha

Perfect hotel in the city centre

Nota Tripadvisor 5.0/5

JacekElk Negócios - Avaliação com certificação TripAdvisor

I stayed on enight in this hotel. Room was very clean and comfortable. Perfectly situated nearby the main street - Piotrkowska. Easy access by car, not too expensive guarded parking. Very tasty breakfast.

Dear Jacek G, thank You for nice words about stay at Novotel Lodz Centrum! It is a pleasure for us when our guests have fantastic memories from our hotel! Thank you for special appreciate our comfortable rooms, location and tasty breakfast! We hope to see you soon! Regards, Karolina Wojcieszak Guest Experience Manager

stay in Lodz

Nota Tripadvisor 5.0/5

katiasafonova Negócios - Avaliação com certificação TripAdvisor

Very good hotel for the business travellers, convenient location, very clean, reasonable priced. Staff is friendly and breakfast is good too. The bed was comfortable. Nothing really to complain about, will stay there again.

Dear katiasafonova, thank you for very good review about our hotel! We are glad that everything met with your expectations! Thank you for appreciate our room, service, location and tasty breakfasts. I am sharing your opinion with my time! We hope to see you soon at Novotel Łódź Centrum! Regards, Karolina Wojcieszak Guest Experience Manager

nice stay

Nota Tripadvisor 4.0/5

bartboone Negócios - Avaliação com certificação TripAdvisor

I stay here a couple of times per year, it is always a pleasure to stay here. Nice building and rooms. Close to shopping center and nice restaurants. I used a hotel bike for the first time to go to my destination in the city, that was great, much faster than by car and no problems to park.

Dear Mr Bartboone, thank you for sharing your opinion about your next stay in our hotel! We are glad that you feel very well in Novotel Łódź. Thank you for appreciate our rooms and location of hotel. We already wait for your next stay to be able organize for you another unforgettable and delighted stay at our Hotel. Regards, Karolina Wojcieszak Guest Experience Manager

5 start service

Nota Tripadvisor 5.0/5

adebowalea2018 Solo travel - Avaliação com certificação TripAdvisor

The service i received was second to none, I couldn’t find any fault, all the staff are friendly, the room was excellent, the breakfast was fantastic, overall cleanliness of the hotel was fantastic, in fact it was an amazing experience, I asked for 1 hour late checkout, I was given 2 hours without hesitation, I will rate this hotel as 5 star, because all the services I got were 5 star...I certainly will recommend this hotel to anyone...brilliant!!!

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Nocha

Rooms are decent but reception staff needs improvement

Nota Tripadvisor 2.0/5

mbhramar Friends getaway - Avaliação com certificação TripAdvisor

I had stayed for 4 nights at Novotel Lodz. The check in was smooth as I had done an online check in prior to arriving. The rooms are slightly small compared to other similar range hotels but are clean and the toilets are spot on. Breakfast was adequate compared to other hotels in Lodz (I have stayed in quite a few). However, the biggest disappointment for me was the reception staff and service. I had pre-booked a late check out of 5pm by paying a charge. But on the day of departure, I was told that I would need to vacate the room by 2pm. I had an evening flight and hence I had paid extra for a late check out but the receptionist did not bother and simply said the hotel was overbooked. Finally, to add to the disappointment, when I did check out at 2pm, I was told that I had to pay for my stay when I had already pre-paid for the entire booking. The receptionist did not believe me (so much for customer service!) and told me that I had not paid for the accommodation and I would need to do it now. I was certain I had paid and told her she can contact her management to find out. She then asked me to show me her bank statement to prove that the payment had been made. Can you believe that??? I did not have phone banking or the app, and told her it is difficult for me to show her the statement without access to my laptop which was in my suitcase. My taxi was waiting outside and charging me for waiting time. She said I would need to pay unless I show her proof through my statement! I then somehow managed to log onto my bank's website via my phone and showed her the transaction. She was then convinced. When asked about the invoice, she said I would receive later as she cannot process this then (I did get the invoice later though). The least she could have done was to apologise, but nothing at all! I am not at all happy with the service of this hotel and would advise to stay at Doubletree by Hilton (which is the best in the area) or Hotel Ambassador Premium which is actually next door to this hotel and though new, it's service is way better than Novotel's!

Dear Bhramar, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. More we have explained in response to your mail. I hope you will return to our hotel after all, so that we can show you a fully professional service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards Justyna Nocha

Very clean, convenient and friendly hotel

Nota Tripadvisor 5.0/5

ZygmuntJ63 Famílias - Avaliação com certificação TripAdvisor

We spent a night at the Lodz Novotel and we were impressed by the rooms, front desk service and the location - right across from a very nice shopping mall and an easy walking distance from the main street of Lodz -- Piotrkowska -- a park and the railroad station. We recommend it.

Dear Zygmunt J., Thank you for choosing Novotel and your great opinion. We are here for you and we look forward to welcoming you back in the future. Best regards, Justyna Nocha

Very nice hotel in superior place

Nota Tripadvisor 5.0/5

Zemuogyte Famílias - Avaliação com certificação TripAdvisor

We loved our stay in this hotel. Very good location, friendly staff, nice rooms and super breakfast! Our stay was very short, but we enjoyed everything. Especialy kids enjoyed baking own waffles in the morning :)

Dear Guest, Thank you for staying at the Novotel Lodz Centrum. The satisfaction of our guests is our greatest satisfaction. We are here for you. We are looking forward to see you soon. Best regards, Tomasz Tomaszewski

MAY IN ŁÓDŹ

Nota Tripadvisor 5.0/5

mateuszg111 Famílias - Avaliação com certificação TripAdvisor

We have spend wonderfull time in Lodz. The hotel is in the great location and very comfortable! We have stayed there 2 times during our travel across Poland and both of the times everything was excellent! The stuff very kind and helpfull. Our kids and us had a great time, both in the city and in the hotel.

Dear Guest, Thank you for appreciating comfort of the hotel. We want to always combine good facilities with good service. We are looking forward to welcome you once more. Best regards, Tomasz Tomaszewski

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