宜必思尚品卡塔尼亚阿奇雷亚莱酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 199 评论

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宜必思尚品卡塔尼亚阿奇雷亚莱酒店 - Image 1
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Via Madonna delle Grazie 98A/B, Sicilia / Catania, 95024 阿奇雷亚莱, 意大利

描述

酒店其他优惠

  • 环保酒店，获得 2024-2025 生态标签认证

  • 大型室内停车场

  • 丰盛的欧陆式自助早餐

  • 毗邻 Timpa 自然保护区

  • 靠近机场和埃特纳海岸度假村

我们的客房

酒店位置

宜必思尚品卡塔尼亚阿奇雷亚莱酒店

Via Madonna delle Grazie 98A/B, Sicilia / Catania
95024 阿奇雷亚莱
意大利

GPS:37.594682, 15.169405

电话
传真 +39 095 607918

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LA GAZZENA

24 小时营业的 La Gazzena 大堂酒吧供应各种饮品和冷热菜肴，可让您感受我们当地的风味。还提供晚间披萨送餐服务。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  199 评论

TripAdvisor 评级  4.3/5  1,448 评论

卓越奖 2024

A pleasant and smooth stay in Catania

Tripadvisor 评级 5.0/5

sdigitalpt 经 TripAdvisor 认证的评论

The stay in this hotel was really pleasant and if we go back again to Sicily, we will surely stay at the same hotel. The rooms were spacious and clean. The staff was friendly and really helpful, especially Valentina (she's a true star) and Giovanni at the reception desk. They were genuine "problem solvers", always with a big welcoming smile and ready to act when needed, and they've created all the conditions for our stay to be as smooth as it could be. A big thank you to both of them. Hope to see you soon.

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a pleasant stay and that our spacious, clean rooms met your expectations. Valentina and Giovanni will be delighted to know their efforts made such a positive impact—they truly are stars of our team! Your kind words motivate us to keep providing the best service possible. We look forward to welcoming you back on your next trip to Sicily!

Not good

Tripadvisor 评级 2.0/5

Collin L Couples - 经 TripAdvisor 认证的评论

Place to sleep would not stay here aging the staff was great very nice the coffee was terrible there were bugs in the room it is down some kinda creepy one way ally that was not labeled oh and one last thing the wasp attack me and my gf in our room. Not fun.

Thank you for sharing your experience. We’re glad to hear that you found our staff friendly and helpful. However, we are truly sorry for the inconveniences you encountered, including the issues with bugs and the wasp incident, as well as the difficulties with the room location. Regarding the coffee, we offer both a beverage dispenser and two Lavazza coffee machines to ensure a variety of options for our guests. Please know that we take your feedback seriously and will work on improving these aspects to provide a better stay for our guests. We regret that your experience did not fully meet your expectations and appreciate you bringing these matters to our attention. We hope you will consider giving us another chance in the future.

Sauna hotel !

Tripadvisor 评级 1.0/5

Getaway15830012306 经 TripAdvisor 认证的评论

Very disappointed. Air-conditioning not functioning properly.. inside it was extremely hot. Some people were seen in the middle of the night outside the hotel to cool themselves. Breakfast.. boiled eggs were served cold from the refrigerator.

Hotel not to be trust

Tripadvisor 评级 1.0/5

joseph p 经 TripAdvisor 认证的评论

Ac was disaster during a heat wave i pretend a good quality of accommodation.friend of our group was sent in another room wich is far for 100 meters away from the group this is a bad situation and not acceptable.and during the dinner we was set on a table with the sun front of us.

Dear Sir, We are very sorry, unfortunately due to an electrical fault at night the air conditioning chiller went off. I n the morning we immediately took care of it. The air conditioning in our hotel works perfectly. Your review has the sense of spite that adds nothing to the readers. We apologize for the inconvenience.

So Bad Experience

Tripadvisor 评级 1.0/5

Caroline G 经 TripAdvisor 认证的评论

I could say The Hotel and all the rooms are nice but you must arrange the Aircondition no fresh air !! If you want positive feedback work on this issue before you will loose so much Tourists.... Me definately i wont be your guest anymore im so dissapointed with the Aircondition issue !!! I went to many any hotels but ive never found this issue . Thanks .

Dear guest, First of all, thank you for taking the time to provide us with your feedback on your experience at our hotel. I am sorry to read that your dissatisfaction refers to the air conditioning system. I can assure you that the air conditioning system works. During the days you were guests in our hotel, the rooms had a temperature of 24 degrees, when outside it was 40 degrees during the hottest hours. Each room has the possibility of lowering and/or increasing the temperature +3 degrees or -3 degrees. Your request was to have a temperature of 16 degrees or even less. In addition to your group, the hotel was occupied by many other guests who did not complain about this problem, so probably the temperature was fine. The front desk staff and the maintenance staff did everything they could to respond to your problems, checking daily that the system was ok, but there was nothing wrong. It was probably a question of different habits and standards regarding the use of air conditioning. We are sorry but we hope to welcome you again in our hotel in the future.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 198 评论 8.5/10 位置
  • 294 评论 7.9/10 房间
  • 210 评论 8.9/10 服务
  • 12 评论 6.8/10 上网
  • 256 评论 8.3/10 早餐
  • 190 评论 7.7/10 舒适度
  • 121 评论 6.9/10 清洁度
  • 56 评论 9/10 氛围

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