宜必思尚品卡塔尼亚阿奇雷亚莱酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 214 评论

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Via Madonna delle Grazie 98A/B, Sicilia / Catania, 95024 阿奇雷亚莱, 意大利

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宜必思尚品卡塔尼亚阿奇雷亚莱酒店

Via Madonna delle Grazie 98A/B, Sicilia / Catania
95024 阿奇雷亚莱
意大利

GPS:37.594682, 15.169405

电话
传真 +39 095 607918

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LA GAZZENA

24 小时营业的 La Gazzena 大堂酒吧供应各种饮品和冷热菜肴，可让您感受我们当地的风味。还提供晚间披萨送餐服务。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  214 评论

TripAdvisor 评级  4.5/5  1,436 评论

卓越奖 2024

Sauna hotel !

Tripadvisor 评级 1.0/5

Getaway15830012306 经 TripAdvisor 认证的评论

Very disappointed. Air-conditioning not functioning properly.. inside it was extremely hot. Some people were seen in the middle of the night outside the hotel to cool themselves. Breakfast.. boiled eggs were served cold from the refrigerator.

Hotel not to be trust

Tripadvisor 评级 1.0/5

joseph p 经 TripAdvisor 认证的评论

Ac was disaster during a heat wave i pretend a good quality of accommodation.friend of our group was sent in another room wich is far for 100 meters away from the group this is a bad situation and not acceptable.and during the dinner we was set on a table with the sun front of us.

Dear Sir, We are very sorry, unfortunately due to an electrical fault at night the air conditioning chiller went off. I n the morning we immediately took care of it. The air conditioning in our hotel works perfectly. Your review has the sense of spite that adds nothing to the readers. We apologize for the inconvenience.

So Bad Experience

Tripadvisor 评级 1.0/5

Caroline G 经 TripAdvisor 认证的评论

I could say The Hotel and all the rooms are nice but you must arrange the Aircondition no fresh air !! If you want positive feedback work on this issue before you will loose so much Tourists.... Me definately i wont be your guest anymore im so dissapointed with the Aircondition issue !!! I went to many any hotels but ive never found this issue . Thanks .

Dear guest, First of all, thank you for taking the time to provide us with your feedback on your experience at our hotel. I am sorry to read that your dissatisfaction refers to the air conditioning system. I can assure you that the air conditioning system works. During the days you were guests in our hotel, the rooms had a temperature of 24 degrees, when outside it was 40 degrees during the hottest hours. Each room has the possibility of lowering and/or increasing the temperature +3 degrees or -3 degrees. Your request was to have a temperature of 16 degrees or even less. In addition to your group, the hotel was occupied by many other guests who did not complain about this problem, so probably the temperature was fine. The front desk staff and the maintenance staff did everything they could to respond to your problems, checking daily that the system was ok, but there was nothing wrong. It was probably a question of different habits and standards regarding the use of air conditioning. We are sorry but we hope to welcome you again in our hotel in the future.

Etna view- lovely hotel

Tripadvisor 评级 5.0/5

AmaliaK2204 经 TripAdvisor 认证的评论

Comfortable big rooms, away from the centre, as I wanted, it was quiet and very relaxing after the long days we had. The breakfast was tasty and the variety satisfying. It was clean, rooms and all the areas of it. Personel was really polite and willing to help us find restaurants, places, info about Sicily. Our room had an amazing view of Etna! A local restaurant is right next to the hotel -2min walk, which is a plus for the hotel. I definately suggest it if you have a car.

Dear guest, thank you for taking the time to tell us about your experience at the ibis Styles Catania Acireale. We very much appreciate your comments regarding your stay at the ibis Styles Catania Acireale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Electric Car Charging

Tripadvisor 评级 2.0/5

Adrian C 经 TripAdvisor 认证的评论

The hotel is okish, clean rooms, breakfast is ok too. Very hot rooms and AC not on cooling. I booked 3 rooms in this hotel because of electric charging on site. Little did I know this would turn into a nightmare. The service is offered by Enel and the hotel has given some support like offering to talk to Enel but not as much as one would wish as it's offered by 3rd party supplier. Although the hotel is clean my major buying point was the charging and every day it's a nightmare. Definitely not staying again in this hotel and not moving just because we are 3 rooms not 1. Note not staying at any hotel that offers Enel charging.

Dear guest, we are so sorry for the problem with Enel car charging station. We hope that Enel solve it as soon as possibile for all our guest. We hope to see you again

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其他网络用户评价我们的酒店

  • 196 评论 8.2/10 位置
  • 318 评论 8/10 房间
  • 226 评论 9.2/10 服务
  • 7 评论 6.9/10 上网
  • 256 评论 8.2/10 早餐
  • 214 评论 8/10 舒适度
  • 119 评论 6.8/10 清洁度
  • 61 评论 8.9/10 氛围

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