锡拉库扎普罗米修斯美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 268 评论

保证最优惠房价
锡拉库扎普罗米修斯美居酒店 - Image 1
锡拉库扎普罗米修斯美居酒店 - Image 2
锡拉库扎普罗米修斯美居酒店 - Image 3
锡拉库扎普罗米修斯美居酒店 - Image 4
Viale Teracati 20, 96100 锡拉库扎, 意大利

描述

酒店其他优惠

  • Located in the heart of the city

  • 整个酒店均覆盖免费无线网络

  • A stone's throw from the Archaeological Park and 20 minutes walk from Ortigia Island

  • Room service available

  • Smart TV connected to the internet

我们的客房

酒店位置

锡拉库扎普罗米修斯美居酒店

Viale Teracati 20
96100 锡拉库扎
意大利

GPS:37.0761, 15.281811

电话
传真 +39 0931 461616

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

PANORAMIC RESTAURANT

酒店的全景餐厅供应一流的美食，通过创新手法将传统风味与全新工艺相结合，完美地融合了不同风味和口味的菜肴。酒店还提供地方特色菜和本国葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  268 评论

TripAdvisor 评级  4.4/5  1,613 评论

卓越奖 2025

Excellent clean, luxury hotel. Fabulous food and spa!

Tripadvisor 评级 5.0/5

Linda B 经 TripAdvisor 认证的评论

The hotel is close to the Roman ruins. It is also within walking distance to the Syracuse island. Several excellent restaurants nearby.

Great experience

Tripadvisor 评级 5.0/5

melissamM763PQ 经 TripAdvisor 认证的评论

From the moment you walk in and smell the lobby you know this hotel is being well taken care of. Room was clean. Bathroom was clean. Towels were clean. Everything you can ask for. As a bonus breakfast was really good and there’s a rooftop pool. No complaints. Slept throughout the night. Staff was very nice.

Short break

Tripadvisor 评级 5.0/5

Dotty5200 经 TripAdvisor 认证的评论

Cleaners, breakfast and bar staff and staff and reception staff have been fantastic. Friendly and helpful and nothing was too much trouble. We stayed in privilege room on second floor. Room was large and comfortable. Breakfast was great, quite a large variety to chose from. Roof top pool was an added bonus and we always managed to get some m loungers. Would definitely recommend this hotel. The price we paid gave great value for money,

Trip of a lifetime to Sicily!!

Tripadvisor 评级 5.0/5

Guide303263 Couples - 经 TripAdvisor 认证的评论

First time visiting Sicily (first generation children who speak fluently ) couldn’t be more happier staying at Mercure Siracusa Prometeo. Walking into the lobby where we were welcomed by Umberto, who was more than hospitable and greeted us as if we were family. Whatever our needs where he made sure they were met by accommodating us and giving us advice of where to eat and how to navigate around Siracusa. The rooms were immaculate , the rooftop pool and view were incredible especially at sunset having a glass of wine and watching the sun go down was breathtaking. I highly recommend this hotel for its hospitality and accommodations and also the wonderful breakfast and dinner they serve . Thank you to Umberto and staff for a wonderful stay. Jesse and Maria ❤️

Poor Value - would not recommend.

Tripadvisor 评级 2.0/5

FrequentTraveller096 经 TripAdvisor 认证的评论

Definitely the most expensive Mercure hotel I have stayed in. Probably the most expensive Accor hotel I have ever stayed in. At 361 Euro (Room Only – no breakfast) for the lowest category and smallest room in the hotel this is a rip-off. Room overlooked what is probably the busiest and noisiest road in Siracusa. Must be very close to the hospital, given the continuous sirens from ambulances. I was not recognised as a Gold Accor member and was offered no upgrade. Internet was so slow it was almost unusable. No glasses in rooms, only paper cups, which leaked all over the side tables and floor. Housekeeping was inconsistent with having to ask staff for items that had not been attended to. E.g. coffee, towels, paper cups. One sachet of de-caf and one sachet of regular coffee only. Pool area – towels were difficult to obtain and were of poor quality

Dear Guest, Thank you for sharing your detailed feedback. I'm truly sorry to hear that your experience did not meet your expectations, and I sincerely regret the disappointment you felt during your stay. Please accept my apologies for the issues you encountered — especially as a valued ALL Gold member. Recognition of our loyal guests is a priority, and I’m very sorry if you did not feel acknowledged or offered the benefits you are entitled to. I will personally follow up with the team to ensure this is not overlooked in the future. We are also sorry to hear that the room location and noise affected your comfort. While we do our best to accommodate requests for quieter rooms, we understand that traffic and nearby emergency services can sometimes be disruptive. We will be sure to keep this in mind when assigning rooms, especially for longer stays or sensitive guests. Regarding room amenities and housekeeping, your observations are well noted. We are currently reviewing our in-room offering and service standards, and your comments will be shared directly with the housekeeping department to avoid inconsistencies moving forward. I also understand how frustrating it must have been to deal with slow Wi-Fi — our technical team has been informed to address this issue more thoroughly. Finally, I regret the inconvenience at the pool and with towel availability and quality. This feedback helps us identify where we fall short of delivering the level of comfort and value our guests deserve, particularly at the rates we offer during peak periods. Once again, I appreciate your comments and assure you they are being taken seriously. I hope you might reconsider and allow us the opportunity to provide a much-improved experience in the future. Warm regards, Maurizio Garofalo General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 342 评论 8.4/10 位置
  • 367 评论 8.4/10 房间
  • 399 评论 9.4/10 服务
  • 12 评论 5.5/10 上网
  • 260 评论 8.7/10 早餐
  • 186 评论 7.5/10 舒适度
  • 147 评论 8/10 清洁度
  • 27 评论 9.6/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。