锡拉库扎普罗米修斯美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 255 评论

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描述

酒店其他优惠

  • Located in the heart of the city

  • 整个酒店均覆盖免费无线网络

  • A stone's throw from the Archaeological Park and 20 minutes walk from Ortigia Island

  • Room service available

  • Smart TV connected to the internet

我们的客房

酒店位置

锡拉库扎普罗米修斯美居酒店

Viale Teracati 20
96100 锡拉库扎
意大利

GPS:37.0761, 15.281811

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

PANORAMIC RESTAURANT

酒店的全景餐厅供应一流的美食,通过创新手法将传统风味与全新工艺相结合,完美地融合了不同风味和口味的菜肴。酒店还提供地方特色菜和本国葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  255 评论

TripAdvisor 评级  4.5/5  1,576 评论

卓越奖 2024

A nice hotel but not all boxes ticked

Tripadvisor 评级 3.0/5

Michael R 经 TripAdvisor 认证的评论

The hotel is modern and the rooms spacious and comfortable with courteous staff and a good breakfast with a full range of choice. The hotel description notes that it has a gym, sauna and steam room but the gym is poorly equipped with two non-working treadmills and the sauna/steam rooms could only be used if you paid for a period in the spa area costing a min of £35 a visit, which was a disappointment. The location is about a mile north of the town centre and there is mostly residential around it so it's not central and within a 15-20 minute walk to the centre and a 40 min walk to Ortigia.

Dear Guest, Thank you for your review and for your kind words about our hotel, rooms, staff, and breakfast. We wanted to clarify a few points raised in your feedback. The two treadmills in the gym that were out of service during your stay have already been replaced with new machines, so we hope you’ll enjoy a fully equipped gym on your next visit. Regarding the spa area, as it is an additional service not included in the room rate, there is indeed a separate charge for access to the sauna, steam room, and other spa facilities. This allows us to offer a dedicated, relaxing space for those guests who choose to enhance their stay with a wellness experience. As for our location, we are indeed in the heart of the city, viale Teracati is the most central street of the city, though not in the historic center, which is about a mile away, 20 minutes walking (not 40). However, there are many points of interest close by, such as the archaeological park, the archaeological museum, catacombs, the sanctuary, and a vibrant shopping street, all within easy reach. We appreciate your feedback and hope to welcome you back soon! Best regards,

A good hotel with exceptional staff

Tripadvisor 评级 5.0/5

Keith c 经 TripAdvisor 认证的评论

The Mercure hotel in Syracusa is about a mile from the tourist area of Ortigia, but there is an excellent and cheap bus service to the island From the reception staff to the cleaners and the bar and restaurant staff you will find helpful friendly people who will go above and beyond normal service to help. There is a pool, which was very welcome when the temperature was in the 30s ( For our American friends that's the low 90s) As a hotel, it's everything you want as an experience, thanks to the staff, it's a pleasure

Just what we needed

Tripadvisor 评级 5.0/5

LibbyBB 经 TripAdvisor 认证的评论

Like other reviewers we selected this hotel for the free parking in a country where finding parking is a constant stressful nightmare. We were greeted kindly and directed to the outdoor parking area without any problem. The rooms are spacious and well designed, with floor-to-ceiling windows. Higher floors have better views. It’s true that it’s not in a picturesque area and the old town (Ortigia) is not particularly close, but you can easily reach it using the hop on hop off bus which has a stop nearby, opposite the archaeological park entrance. Tickets, which are valid for the whole day, are sold at reception, or you can buy them when boarding the bus. There are restaurants near the hotel, and we particularly liked Siculish around the corner. We were very happy with Hotel Mercure Syracusa. Recommended.

Great stay and highly recommended

Tripadvisor 评级 5.0/5

Aldo R 经 TripAdvisor 认证的评论

Staff extremely friendly and helping with all our requests to help manage the family stay. Breakfast with many options, most of them local, all items were fresh. Location is perfect if you plan to visit places outside of Siracusa, which was our case. For dining at Ortigia we had to park just before the island and then have a short walk, while if you visit during the day is probably to take the public bus around the corner of the hotel (frequency every 20-25min, until 21h00 or 9pm).

bog standard modern hotel

Tripadvisor 评级 2.0/5

468henryt 经 TripAdvisor 认证的评论

A bog standard modern hotel, but a long 2km+, 30min walk to the old city, somehow i got the impression it was closer, it is in town as such but not in an area a tourist would want to be in. otherwise sure there's nothing wrong as such with the hotel.

Thank you for taking the time to share your experience at Mercure Siracusa Prometeo. We are pleased to hear that you appreciated the modernity of our hotel and that your stay was overall enjoyable. We are sorry to learn that the distance from the old town did not fully meet your expectations. While we understand that perceptions of distance can vary, we would like to highlight that our location offers privileged access to numerous cultural and historical attractions. Just 200 meters from the hotel is the Neapolis Archaeological Park, one of the most important in Europe, which houses treasures such as the Greek Theatre and the Ear of Dionysius. Additionally, we are close to the Romanesque Church of San Giovanni and the Paolo Orsi Regional Archaeological Museum, which are must-see destinations for art and history enthusiasts. At this time, the Neapolis Archaeological Park is also hosting the extraordinary exhibition of Polish sculptor Igor Mitoraj, an exhibit that invites reflection on the relationship between humans and nature, further enriching our guests' experience. We greatly appreciate your suggestions, which will help us improve communication with our future guests. We hope to have the opportunity to welcome you again and offer you an even more satisfying stay. Best Regards Maurizio Garofalo General Manager

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其他网络用户评价我们的酒店

  • 310 评论 8.7/10 位置
  • 317 评论 7.9/10 房间
  • 357 评论 9.1/10 服务
  • 12 评论 5.8/10 上网
  • 239 评论 8.5/10 早餐
  • 120 评论 7.5/10 清洁度

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