イビススタイルズカターニアアチレアーレ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 212 件のレビュー

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Via Madonna delle Grazie 98A/B, Sicilia / Catania, 95024 アチレアーレ, イタリア

説明

ホテルのその他の情報

  • エコフレンドリーホテル、エコラベル取得 2024-2025

  • 屋内大型駐車場

  • コンチネンタル・ブレックファストスタイルの朝食ビュッフェ

  • ティンパ自然保護区に隣接

  • 空港とエトナ海岸リゾートに近接

当ホテルの客室

ホテル所在地

イビススタイルズカターニアアチレアーレ

Via Madonna delle Grazie 98A/B, Sicilia / Catania
95024 アチレアーレ
イタリア

GPS:37.594682, 15.169405

電話番号
ファックス +39 095 607918

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LA GAZZENA

豊富な種類のお飲み物を取り揃えております。香りと味覚に合う温菜や冷菜をお召し上がりいただけます。夜のピザデリバリーサービスも行っています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  212 件のレビュー

トリップアドバイザーの評価  4.5/5  1,436 件のレビュー

2024エクセレンス認証

Sauna hotel !

トリップアドバイザーの評価 1.0/5

Getaway15830012306 トリップアドバイザー認証口コミ

Very disappointed. Air-conditioning not functioning properly.. inside it was extremely hot. Some people were seen in the middle of the night outside the hotel to cool themselves. Breakfast.. boiled eggs were served cold from the refrigerator.

Hotel not to be trust

トリップアドバイザーの評価 1.0/5

joseph p トリップアドバイザー認証口コミ

Ac was disaster during a heat wave i pretend a good quality of accommodation.friend of our group was sent in another room wich is far for 100 meters away from the group this is a bad situation and not acceptable.and during the dinner we was set on a table with the sun front of us.

Dear Sir, We are very sorry, unfortunately due to an electrical fault at night the air conditioning chiller went off. I n the morning we immediately took care of it. The air conditioning in our hotel works perfectly. Your review has the sense of spite that adds nothing to the readers. We apologize for the inconvenience.

So Bad Experience

トリップアドバイザーの評価 1.0/5

Caroline G トリップアドバイザー認証口コミ

I could say The Hotel and all the rooms are nice but you must arrange the Aircondition no fresh air !! If you want positive feedback work on this issue before you will loose so much Tourists.... Me definately i wont be your guest anymore im so dissapointed with the Aircondition issue !!! I went to many any hotels but ive never found this issue . Thanks .

Dear guest, First of all, thank you for taking the time to provide us with your feedback on your experience at our hotel. I am sorry to read that your dissatisfaction refers to the air conditioning system. I can assure you that the air conditioning system works. During the days you were guests in our hotel, the rooms had a temperature of 24 degrees, when outside it was 40 degrees during the hottest hours. Each room has the possibility of lowering and/or increasing the temperature +3 degrees or -3 degrees. Your request was to have a temperature of 16 degrees or even less. In addition to your group, the hotel was occupied by many other guests who did not complain about this problem, so probably the temperature was fine. The front desk staff and the maintenance staff did everything they could to respond to your problems, checking daily that the system was ok, but there was nothing wrong. It was probably a question of different habits and standards regarding the use of air conditioning. We are sorry but we hope to welcome you again in our hotel in the future.

Etna view- lovely hotel

トリップアドバイザーの評価 5.0/5

AmaliaK2204 トリップアドバイザー認証口コミ

Comfortable big rooms, away from the centre, as I wanted, it was quiet and very relaxing after the long days we had. The breakfast was tasty and the variety satisfying. It was clean, rooms and all the areas of it. Personel was really polite and willing to help us find restaurants, places, info about Sicily. Our room had an amazing view of Etna! A local restaurant is right next to the hotel -2min walk, which is a plus for the hotel. I definately suggest it if you have a car.

Dear guest, thank you for taking the time to tell us about your experience at the ibis Styles Catania Acireale. We very much appreciate your comments regarding your stay at the ibis Styles Catania Acireale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Electric Car Charging

トリップアドバイザーの評価 2.0/5

Adrian C トリップアドバイザー認証口コミ

The hotel is okish, clean rooms, breakfast is ok too. Very hot rooms and AC not on cooling. I booked 3 rooms in this hotel because of electric charging on site. Little did I know this would turn into a nightmare. The service is offered by Enel and the hotel has given some support like offering to talk to Enel but not as much as one would wish as it's offered by 3rd party supplier. Although the hotel is clean my major buying point was the charging and every day it's a nightmare. Definitely not staying again in this hotel and not moving just because we are 3 rooms not 1. Note not staying at any hotel that offers Enel charging.

Dear guest, we are so sorry for the problem with Enel car charging station. We hope that Enel solve it as soon as possibile for all our guest. We hope to see you again

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 197 件のレビュー 8.5/10 ロケーション
  • 313 件のレビュー 8.2/10 客室
  • 221 件のレビュー 9.2/10 サービス
  • 7 件のレビュー 4.8/10 インターネット
  • 255 件のレビュー 8.3/10 朝食
  • 213 件のレビュー 8.3/10 快適さ
  • 120 件のレビュー 7.3/10 清潔さ
  • 60 件のレビュー 9.3/10 雰囲気

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