Novotel Visakhapatnam Varun Beach

Novotel Visakhapatnam Varun Beach 5성

고객 평점 (ALL 평가) 4.3/5 658 리뷰

지도에서 보아라.

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  • 225 sea-facing modern rooms, largest convention center for weddings and MICE

  • Poolside fine dining, rooftop lounge, bar & patisserie with a spectacular view of the sea

  • Close to the RK & Varun Beach, Submarine Museum, famous TU 142 Aircraft Museum

  • Rooftop jogging track, infinity pool with Jacuzzi, gym, children's play area, spa & salon

  • 30-min drive to airport, short distance away from tourist spots, nearby corporates

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

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호텔 위치

Novotel Visakhapatnam Varun Beach

Beach Road
530002 VISAKHAPATNAM
India

  • 28:  New Colony Railw

  • 비행기로

    VISAKHAPATNAM 12km / 7.46마일

  • 기차로

    VISAKHAPATNAM 6km / 3.73마일

GPS:17.710819, 83.316842

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  658 리뷰

TripAdvisor 평가  4.5/5  3,907 리뷰

My review for information of guests

트립어드바이저 평점 3.0/5

Satya N TripAdvisor 인증 리뷰

I had to accompany a 64 years female friend NRI, for 8 days from 14th Jun to 22nd Jun.This hotel has a unique situation and guests inflow is fantastic..The overall stay including boarding seemed to be routine and this hotel requires good master chefs, who left this hotel couple of months ago. Staff impressed me, Mr Devendhu khan, Mr. Mohan, Ms Sravanthi & Gayatri in front office... Restaurant: Mr Bhadru, Mr Dileep, Mr. Shanmukh Chowdari and Mr Umesh, impressed me throughout... Mr. Lama, chief chef was ensuring about the tastes with a SMILE... Mr. Nityanand, reservations was a helpful guy... I missed good south Indian chefs this time... Overall F&B, very satisfactory... Cons : The hotel is charging 5% VOLUNTERY SERVICE CHARGE for Stays & Restaurant which should have our prior approval...I did not see this collection in any other Accor group hotel like Pullman, where I stayed many times...This should be stopped immediately.... This hotel is giving complimentary 24 hours dining facility to Rats and bandicoots, who are passing in the lawns very freely...We stopped our stroll for afraid of Rats in this 5 star property... Please take some action and help elders like me... But for this location, I swear I can't come here...hoping for some more hotels on the beach side, like Radisson Blu, who reduced their tariff from 17k to just 7k.... More hotels should come with good comforts and very competitive tariff...

Dear Satya, Thank you very much for taking out time and sharing your feedback with us in Trip Advisor. We thank you very much for your special appreciation for Mr. Mohan, Mr. Dibendu, Mr. Badru, Ms Gayatri, Ms. Sravanthi, Mr. Dilieep, Mr. Shankmukh, Mr. Umesh, Lama Chef, Mr. Nityanand. The service discrepancy that you experienced is unusual and not the standard of our hotel, and I am sure no amount of explanations will undo the experience. We are sorry for the inconvenience and annoyance this incident caused. We have done pest control treatment in some of the areas as part of our continuous process. I request you to take this as an isolated incident, rest assured, we shall ensure no such recurrences of this in future. We hope you give us a second opportunity to welcome you back at Novotel Visakhapatnam Varun Beach, to present you the improvements we are making due to your valuable feedback. I look forward to meet you in person. Warm Regards, Ravi Rai Cluster General Manager

My Favourite spot and had best memories until last trip.

트립어드바이저 평점 1.0/5

tarakaramarao TripAdvisor 인증 리뷰

View and location is best in vizag. Every year I used to travel in March for last 6 years except in corona pandemic. But Now I really felt bad with following experiences. Hope Accor group to improve them immediately. 1. Reception people majority behaviour with me and others customers found are also worst - suggestion- Try to deploy from other locations of India 2. Food - for the first time I have effected with food poison in all these visits. - Don’t provide any complimentary snacks if you cannot provide or like to have cost cut. 3. Room ventilation became worst- suggestion- Replace all room filters in ducts and use robotic cleaners to clean ducts atleast once in two years. I guess it was not done after opening to till date. Seriously felt fresh air is missing and stayed in ground lobbies for most of the time. Big hazard as it is vizag. Also suggest to provide standalone fans in the room atleast. 4. No phone response in my 3 days of stay properly for in room dining, housekeeping, anything. Suggestion- separate Customercare people atleast two who can coordinate with all people are to taken because reception cannot do both. Felt very bad Customercare. 5. Ground floor dining area- except for billing- the total charm is missing. No proper assistance for the people who is having food. Very limited people and ignoring customers with out seeing them made unhappy. 6.washrooms Maintenence is very poor- to be improved by regular checks other than maintenance staff. 7. Came with total family- for vacation, marriage but felt bad because of food infection of Besan snacks. 8. I have not found any 5* star services this time. Everyone are working in horrible pressures with out a single smile on their faces. Everyone are trying to escape of their duties. I have also seen answers to many reviews to contact the quality manager which may also for no use until you improve quality in all these areas. It’s not one single person problem. 9. Plz take care of these and restore them at the earliest and save a beautiful property. 10. If anything mistaken by me accept my apologies also. Thank you.

Dear Sir, Greetings from Novotel Visakhapatnam Varun Beach!!! Thank you very much for sparing your valuable time in sharing your feedback with us. After carefully going through your feedback, it makes me feel very disappointed and sad that we were not able to fix any of your concern during your stay and you have to leave the hotel with complete dissatisfaction. I have discussed all your points with the team, and will ensure the same is corrected and not repeated. Although it certainly cannot undo the inconvenience and frustration that you experienced, we would be honored to have the opportunity to win back your goodwill and to present you the improvements we are making due to your valuable feedback. Again, our apologies for the disappointing experience. We hope you will give us another opportunity to show you the true levels of service we take pride in providing to our guests. We shall remain at your service at all times. Thank you ! Warm Regards, Ravi Rai Cluster General Manager

Good Stay

트립어드바이저 평점 5.0/5

Dreamer04494403889 TripAdvisor 인증 리뷰

In this trip I traveled with my father. What appealed to me is staff behavior. Each and every staff was attentive with a smile. They took care of our needs very well. Will name few examples, changing my room as I did not like the one offered to me for the view which was my priority and cleanliness(one can't expect a bindi stuck on wooden panel at Novotel atleast.) The housekeeping guy named Ganesh always took care of us with a smile. I would also mention the Square staff were awesome including chef for providing just the kind of food I needed for my elderly father. I would like to stay at this property again.

Dear Guest, Thank you very much for choosing Novotel Visakhapatnam Varun Beach during your recent visit to the city. We are delighted to note that you have enjoyed our hotel facilities and services and especially the services during the season. I will surely share you appreciation with Mr. Ganesh. Thank you very much for all your compliments. However, we have also taken a note of your feedback with regards to the room change due to not being clean. We will certainly look into the same for the improvement. We look forward to welcome you with your family and friends to your hotel Novotel Visakhapatnam Varun Beach!!! Warm Regards Ravi Rai General Manager

Worst Experience

트립어드바이저 평점 1.0/5

Passenger16932083391 TripAdvisor 인증 리뷰

Very worst staff management. 1st of all they overcharged on my card and unable to refund the balance amount during check out. 2nd we ordered coffee in room and after waiting for 45mins got to know the order is not placed. During check out staffs took almost hour for billing. Treat your staff how to be proffessional. Also as a Accor member i didnt get any benefits.

Dear guest, Thank you for choosing our hotel & sparing your valuable time out to post your review about our hotel on Trip Advisor. We have carefully gone through your feedback with regards to the services of our In room dining and Front Office. The same has been shared with the concerned department for the immediate follow up and improvement. Please be rest assured that your concern will be taken care and we are very positive to give you a remarkable experience during your next visit in all aspects. We look forward to welcome you soon with your family and friends at Novotel Visakhapatnam Varun Beach!!! Warm Regards, Ravi Rai General Manager

Decent experience

트립어드바이저 평점 4.0/5

MVMMK TripAdvisor 인증 리뷰

Happy with housekeeping and service , but food quality wasn’t up-to the mark. Wait period for the food orders is way too long. Room for improvement in this category is required . Satisfactory in other areas

Dear Guest, Thank you very much for choosing our hotel during your recent visit to the city and for sharing your review with us. It is very saddening to know that we have not met your expectations and you had to undergo a couple of service lapses from our end. The feedback shared by you has been discussed with the concerned HODs for immediate action and improvement. Kindly accept my sincere apologies for the inconvenience caused. It is our constant endeavor to provide our guest with the most remarkable experience during their stay & the regular feedback such as yours helps us to improve & maintain our excellent service standards. We certainly look forward to welcome you with your family and friends to Novotel Visakhapatnam Varun Beach and are very much confident to provide you with a memorable stay in all aspects. Warm Regards, Ravi Rai General Manager

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