Mercure Hotel Mildura 4 estrellas

Nota de Tripadvisor 4.0/5 753 opiniones

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120 Eighth Street, 3500 MILDURA, Australia

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Localización del hotel

Mercure Hotel Mildura

120 Eighth Street
3500 MILDURA
Australia

GPS:-34.185473, 142.163601

Teléfono
Fax +61 3 5051 2599

Acceso y transporte

Servicios hoteleros

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En las instalaciones
  • Piscina
  • Aparcamiento
  • Wifi
  • Aire acondicionado
  • Instalaciones libres de humos

Piscina

Foto no contractual

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Valoración de TripAdvisor  4.0/5  753 opiniones

Be prepared for an older property.

Nota de Tripadvisor 3.0/5

Robyn L Valoración certificada de TripAdvisor

A great central hotel location in Mildura where you can walk everywhere in the town centre. You may be surprised with the age of this property with it's huge, dated, clean rooms and small, antique timber lift. I actually used the stairs instead.

Average room with heating working intermittently

Nota de Tripadvisor 2.0/5

PriyaV661 De negocios - Valoración certificada de TripAdvisor

The room I got was average and did not have a Mercure hotel feel, hard to pin point what it was but it just felt very average. The air conditioner was working intermittently and I had to increase the temperature for it to stay on and heat up the room especially on the cold night. My other colleague’s rooms were much better compared to mine and had a better feel to the but still not something that a 4 star hotel rooms should be like. The hotel has a small heritage lift which is handy. Reception staff was nice. We only interacted with them at check in and check out. Won’t really be staying here again.

Total nightmare. The worst Mercure Hotel I have seen all over the globe.

Nota de Tripadvisor 1.0/5

Carstens_Welt En solitario - Valoración certificada de TripAdvisor

It's difficult to write a review which describes how bad this hotel really is. At the reception worked a totally unmotivated lady. Unfriendly, cold and unprofessional. I was not informed about WLAN password. When I asked about breakfast (which is included in my Accor Platinum membership) she pointed to their restaurant. The next morning I found out that the hotel has no restaurant at all. So incompetent. During my one night stay (only one night luckily...) I was in touch with three ladies at the reception: afternoon, evening and next morning. All three incompetent and unmotivated. They have no clue what the meaning of "hospitality" is. Emails I sent pior to my arrival have not been answered by the hotel. My Accor Platinum membership comes with some additional benefits. The only benefit I got was an upgrade from a dirty small room to a dirty bigger room with a bathtub. But the bathtub itself was also so dirty that no civilised human being would ever enjoy to use it. The lady at reception did let me know that she and the hotel doesn't care about my platinum membership. When I told her that all this here is not up to the standards of the Accor loyalty program she replied "I don't care. I am only working here". Wow. The hotel itself definitely has not been renovated since the 60's. It's difficult to describe. It has more of a hotel in a Hollywood horror movie. But definitely not a place to stay in 2024. Everything is old, it smells everywhere, everything is dirty and worn out totally. The lift is a nightmare, it has a sliding door, obviously dating from the early 50's. A lot of noise comes from the corridors day and night because of doors. The windows are covered with spider webs. The air condition is broken, it is dirty and spreading germs in the room. The carpet is dirty and covered with stains. Totally disgusting. The furnitures are old and totally tasteless. There is no interior design, the furniture looks more like coming from a flee market. Not to mention that of course also the furnitures are dirty. You definitely don't want to sit one these dirty brown chairs or touch anything. The room itself smells horrible. Difficult to breathe. Windows cannot be opened but are not soundproof. Noise from the street day and night. Sleeping without earplugs impossible. The mattress is a bad joke, it's more like a hammock than a mattress. Bathroom is full of mold, the bathroom door is broken and the ventilation full of dirt and dust. It's another bacteria superspreader. Horrible. My advice to Accor Australia : tear down this hotel, fire your staff, build a new hotel, hire motivated staff and train them in hospitality. It's the worst Mercure hotel I've stayed all over the globe in my whole entire life.

Great location but needs a good upgrade

Nota de Tripadvisor 3.0/5

rodneys289 En pareja - Valoración certificada de TripAdvisor

The staff were very friendly but seemed like they were not fully trained. As there is no bar at the hotel the drink selection is at reception. Upon asking we were informed that there was only one of what we asked for and that supply of most of the other drinks was also very limited. As an ACCOR member that was unexpected. Also there was no bottle opener at the front desk to open the bottles

Apartamentos en el centro de la ciudad

Nota de Tripadvisor 4.0/5

13jorgetg De negocios - Valoración certificada de TripAdvisor

En un pais donne la mayoría toma desayuno fuera de casa, y viajando por trabajo, donde se necesita a veces trabajar y conectarse desde la habitación se agradece un Hotel que funciona como apart Hotel con piezas y area de trabajo. en este caso el Mercure solo tiene un inconveniente, no tiene servicio de aseo ni mucamas. Una lastima, pero el resto esta muy bien!!!

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 178 opiniones 9.6/10 Ubicación
  • 233 opiniones 6.2/10 Habitación
  • 96 opiniones 7.7/10 Servicio
  • 11 opiniones 3.1/10 Internet
  • 133 opiniones 5.7/10 Comodidad
  • 91 opiniones 5.3/10 Limpieza
  • 76 opiniones 3.9/10 Instalaciones
  • 52 opiniones 2.3/10 Ambiente

Ofrecido por Trustyou

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.