Customer review rating 4.3/5 517 reviews
ALLSAFE approved hotel
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Standard Room 1 Queen Bed
Superior Room 1 King Bed and Spa
Subject to availability
Privilege Room 1 King Bed and Spa
Subject to availability
Number of meeting rooms: 2
Maximum capacity: 120 people
Maximum banquet capacity: 60 people
100% genuine reviews from our guestsFind out more
Wendy-Sue M 28/08/2021 TripAdvisor review
We did not get to stay because of covid restrictions. Disappointed we couldn't get a refund, only a credit for 12 months. Normally this wouldn't be a problem, but this was part of an extended vacation & we might not be able to arrange again.
plantj987 16/04/2021 TripAdvisor review
very central to river and main shopping and restaurants all walking distance very pleasant staff. a very novel very old heritage lift that is well worth a go in. the hotel is not new the room we had was very big with a separate small kitchen.
Nice old building
M1707CJdavids 23/03/2021 TripAdvisor review
Nice old building in the heart of town. Reception staff were welcoming and helpful. Had a quaint little lift which was original and interesting, quite squeezy for the two of us and luggage. Overall the complex is big and some walking was required and also parking was tight. Room was spacious, plenty of space for a king bed which could be a good standard option. Bed & pillows were comfy. Hallway was noisy and early risers interrupted the sleep in we desired. The restaurant was pleasant and the staff there quite engaging and friendly. Service will be marked down due to the poor (or no) effort of staff in recognizing my loyalty club status level. No welcome drinks, no room upgrade (or apology for not being able to provide one). These are the very basic parts of the tier I am on. Other Mercure hotels have done the above and more at times.
Journey38134870494 14/03/2021 TripAdvisor review
Fantastic large and spacious room with a spa, great location. Checkin was difficult and clear staff were under trained with processes. Our bedroom door was opened with key card at 1am by staff member letting intoxicated patron into the wrong room. Quite a lot of noise from the street.
A convenient hotel to stay at whilst in Mildura
Lorraine S 07/03/2021 TripAdvisor review
We recently stayed at this hotel, one which we have visited many times previously. The hotel is centrally located, convenient to Mildura Central. Rooms are clean and tidy and bedding very comfortable. Noise from adjacent rooms can be a problem. Staff are friendly. The restaurant is not operated by the hotel, we ate there one evening but not on a subsequent trip due to the loud voice continually being heard coming from the chef. It spoilt what would have been a pleasant meal.
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