ibis Balikpapan 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 169

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Opis

hotel certyfikowany ALLSAFE

O hotelu

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Nasze pokoje

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Lokalizacja hotelu

ibis Balikpapan

Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

Pozycja GPS:-1.276074, 116.835041

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

RENDEZVOUS

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 169

Ocena TripAdvisor  3.5/5  Liczba opinii: 256

Nice view

Ocena na stronie TripAdvisor 5.0/5

suci s Opinia zatwierdzona w TripAdvisor

Cozy room and tidy its very good experience for my family...sometime i will staycation again. I hope this hotel will be the best hotel at balikpapan and have number one leading hotel. More have variation menu for breakfast and available snack

Good service and very cleanliness

Ocena na stronie TripAdvisor 5.0/5

Mumu N Opinia zatwierdzona w TripAdvisor

thank you ibis hotel very happy to stay at your hotel with good service and very clean and tidy for Mr Fahri who always cleans my room and is very friendly, will be my favorite hotel when visiting Balikpapan, strategic location close to culinary places

Toilet emergency

Ocena na stronie TripAdvisor 5.0/5

mee O Opinia zatwierdzona w TripAdvisor

No toilet In lobby area...... its important for the occupants and also for resto visitor. It would be nice if there's at least one toilet in the lobby and resto area. Parking space also need improvement. Food is nice and but need more variation.

Zero value for money, does not meet cleanliness standards at all.

Ocena na stronie TripAdvisor 1.0/5

Zoe L Opinia zatwierdzona w TripAdvisor

I was backpacking with a friend and we had a horrible experience. Although staff was friendly, the rooms were very dirty, there were things under the bed, the floor was not vacuumed and there was hair in the sink and all mirrors were stained. The air conditioner was dripping aswell. We luckily only stayed one night; zero value for money! Having been in many ibis hotels around the world this one left us speechless.

Flies stuck to the food/ Cockroaches/ Dirty water dispensers

Ocena na stronie TripAdvisor 1.0/5

Penggemar M Opinia zatwierdzona w TripAdvisor

I stayed at the Ibis Balikpapan Hotel for 5 nights from 23 March to 28 March 2023. In short, Ibis Balikpapan is not clean, very dirty. And the hotel has never understood the concept of hygiene. For example, small flies on the food, blackened water dispenser faucets, and cockroaches in the bathroom. (Please see the photos I uploaded.) <1> For 5 days, every time I had breakfast, I found small flies stuck to the top of the fruit juice jar, on the pudding, and on the pieces of fruit. I had reported to the restaurant staff 2 times, but the next morning there were still flies. They never improved the situations and never apologized to me. Never said any kind of "sorry".(Please see the photos I uploaded.). <2> Ibis Balikpapan does not provide mineral water in plastic bottles, but they do provide water dispensers in the corridors. The problem is, the dispensers that line up are not kept clean so that the water dispenser faucets have turned black. I'd checked all the dispensers that were on the floor I was staying at. I also asked housekeeping staff to clean it up, but until the day I checked out it had not been cleaned.(Please see the photos I uploaded.) <3> Everyday, without exception, I found small cockroaches, measuring 3-4mm, in the bathroom. (Please see the photos I uploaded.)

Dear Musikkurakura, Thank you for taking the time to write this review. I am sorry to hear about your experience regarding the cleanliness in the room. Please be informed immediate action have been done to rectify this issue. We Worked together with pest control, our F&B team and our house keeping team have done deep cleaning process in the room to avoid this situation occurred again in the future. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 44 Liczba opinii 8.7/10 Lokalizacja
  • 203 Liczba opinii 7/10 Pokój
  • 161 Liczba opinii 8.5/10 Obsługa
  • 6 Liczba opinii 6.5/10 Internet
  • 110 Liczba opinii 6.5/10 Czystość
  • 65 Liczba opinii 8.4/10 Śniadanie
  • 52 Liczba opinii 3.4/10 Komfort

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