Novotel Bordeaux Centre Gare Saint Jean 4성

고객 평점 (ALL 평가) 4.5/5 1,398 리뷰

Novotel Bordeaux Centre Gare Saint Jean - Image 1
Novotel Bordeaux Centre Gare Saint Jean - Image 2
Novotel Bordeaux Centre Gare Saint Jean - Image 3
Novotel Bordeaux Centre Gare Saint Jean - Image 4

호텔설명

호텔 추가 정보

  • Covered private car park

  • 1615 sq. ft. (150 m²) of conference space with natural light

  • 20 minutes by tram from the conference center

  • 10 minutes by tram from the Cité du Vin

  • 3 tram stops from Place de la Bourse

숙박

호텔 위치

Novotel Bordeaux Centre Gare Saint Jean

28-30 rue Tauzia
33800 BORDEAUX
France

GPS:44.829845, -0.559565

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LA GARE DES SENS

We offer a set menu of one, two or three courses for business lunches. Over dinner, our chef will introduce you to all the delicacies of our region with the flavor-rich menu and range of top-quality wines.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,398 리뷰

TripAdvisor 평가  3.5/5  1,060 리뷰

see above

트립어드바이저 평점 1.0/5

Carmel A TripAdvisor 인증 리뷰

Unfortunately, I cannot say that my experience at your hotel was a good one for the following reasons: 1. Upon check in, I had to remind the receptionist 3 times to talk to me in english. I do not understand french. 2. We were a group of 4, 2 rooms, and in the evening upon return from dinner, we asked the receptionist whether there is a tourist hop on hop off bus in Bordeaux. She could not reply. She did not know. I expect that a receptionist in a 4 star hotel should be able to answer such a question. 3. I do not think that a receptionist in a 4 star hotel should do the job of a receptionist and bar maid. She was actually doing both jobs at the same time. 4. We had a terrible first night. The A/C did not work. We ended up with really dry and soar eyes. When I complained at the receptionist the following day, the front office manager informed us that the A/C system of the entire hotel is not working. As a compensation. she offered us free breakfast. We declined because we do not prefer to eat much in the morning. Then, after discussing this with the manager, she offered us a discount of euro 100 per room. We found this reasonable and were happy. We slept the remaining 2 nights with the window open and although a bit noisy, at least the room was not terribly hot. Despite this promise however, and after I send by email my bank details, I still have not received these euro 200. 5. At check in, I was asked to leave a deposit of euro 70. I did so by means of my bank card. Today, one week after check out, I still have not received this deposit back. I have stayed in may hotels in my life but as far as I am aware, such a deposit is only blocked on the account and not really paid. I did call the hotel 2 days ago and the person that answered my call said that the euro 200 cannot be paid to me. I said that it was promised but she said that she will discuss and come back to me. So far I heard nothing. For the above reasons, I am extremely disappointed and will not recommend novotel to any one. I also intend to make more negative reviews about your hotel in other spheres.

good location

트립어드바이저 평점 4.0/5

dianek12345 TripAdvisor 인증 리뷰

large room, comfortable bed. Shower. Toilet separate. Contains safe and fridge. Good air conditioning. Near the train station. Would stay here again.

Pleasant stay

트립어드바이저 평점 5.0/5

Inna_K_St TripAdvisor 인증 리뷰

We had a pleasant stay in this hotel. Great location - close to the train station and few steps from the tram stop. Good neighbourhood, walking around the church Sainte Croix is recommended. The room was very comfortable. Bathroom was of a good size too. It seems to be normal that toilet and bathrooms are separated in France. The hotel bar offers a good selection of wines. The receptionists were kind and helpful. They require to block 80 EUR upon arrival but then any drinks from the bar and the city tax are set off from this amount. Overall a very good hotel. I would recommend it.

Great Hotel Lovely Staff

트립어드바이저 평점 5.0/5

Di G Couples - TripAdvisor 인증 리뷰

Fantastic hotel within a 10 minute walk from Gare de St Jean rail station. Quiet location right on the tram line for easy access into the city centre. Rooms fresh with everything you need. It appears the hotel has had a recent make over as carpets and fittings all seem new. Air conditioning, opening window, fridge, electric kettle, safe, seperate bathroom to toilet. Beds very comfortable as were pillows. Nice hot shower and shower easy to access. Buffet breakfast excellent as is the restaurant. Foyer has plenty of comfortable seating while waiting. Staff were welcoming and went out of their way to be helpful. Most staff spoke good English which was nice when we do not have any French. We spent three nights here and can highly recommend the Novotel.

Do hotel stars still mean anything?

트립어드바이저 평점 2.0/5

Humbs B TripAdvisor 인증 리뷰

We arrived at the Novotel gare saint jean, Bordeaux with realistic expectation of a four stars hotel experience. Comfortable room with excellent costumer service. We were unfortunately in for a surprise. We were greeted by an intense smell of sewer in the room. A very small toilet where we could barely sit with what looked like an old western saloon door. Toilet brush missing: After informing the reception, the stuff brought us a dirty toilet brush at the reception and hand it to us to carry back to our room. Room cleaning: We were presented with the option to pick the room cleaning days at our arrival. We picked every other day and for some reason the intermittence was totally misunderstood. The room was not cleaned when agreed. Once again we went to report to the reception. We were promised that someone was at least going to empty our trash can, bring a clean set of fresh towels and two vouchers for free drinks at the hotel bar because the cleaning time was far gone which we accepted. Unfortunately stuff never showed up to pick the trash nor with the set of fresh towels or vouchers that evening. Bath drainage malfunctioning: Clearly not functioning properly. Water filling the tiny shower floor which is about 0.80 inc or 2 cm and if not shut immediately to wait for the slow drainage to actually happen, the water will spill over. Beside that, the shower head covered with limestone etc… At the end the management gifted us a package of their body care product for the inconvenience. If hotel stars still mean anything I do not believe we had a 4 stars or even a 3 stars hotel experience.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 807 리뷰 9/10 위치
  • 1,001 리뷰 7.5/10 객실
  • 1,042 리뷰 8.7/10 서비스
  • 9 리뷰 8.3/10 인터넷 가격
  • 535 리뷰 8.5/10 조식
  • 322 리뷰 7.2/10 청결도

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