Mercure Lyon Centre - Gare Part Dieu hotel 4성

고객 평점 (ALL 평가) 4.6/5 2,067 리뷰

Mercure Lyon Centre - Gare Part Dieu hotel - Image 1
Mercure Lyon Centre - Gare Part Dieu hotel - Image 2
Mercure Lyon Centre - Gare Part Dieu hotel - Image 3
Mercure Lyon Centre - Gare Part Dieu hotel - Image 4

호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Direct access to the Part Dieu TGV train station and 25 minutes from the airport

  • Close to public transport links (bus, metro, tram, Rhônexpress)

  • Family Rooms for up to 4 people

  • Smart TV

  • Easy access: LDLC Arena & Groupama Stadium for concerts & sporting events.

숙박

호텔 위치

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003 LYON
France

GPS:45.759757, 4.861475

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 룸 서비스

LE VIN GOURMAND

Wine bar with simple, homemade, fresh and quality food. Cozy and pleasant atmosphere. Menus of the day, à la carte menu and glasses of fine wine accompanied by luxury tapas

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,067 리뷰

TripAdvisor 평가  4.5/5  1,936 리뷰

2023으뜸 시설

위치가 좋음

고객 평점 3.0/5

익명 가족 - 전체(All) 통지 확인

대처가 빠르고 위치가 좋음. 하지만 체크아웃 하지 않았는데 방에 미리 들어와 청소해서 매우 당황함.

Dear guest, We thank you for your comments following your stay as well as for your remarks which are very valuable to us and help us to constantly improve the quality of our services and infrastructures. We regret that the housekeeping did not meet your expectations, and please accept our most sincere apologies. We are happy to note that you still had a pleasant stay in our hotel. We hope to have the pleasure of welcoming you again for a future stay in Lyon. Best regards, the reception

Disappointing, feels cheap even if not

트립어드바이저 평점 3.0/5

margaretcU4029OX TripAdvisor 인증 리뷰

Very disappointed with overall feel of this hotel. Paper cups in bathroom and for tea, special capsules advertised in bathroom not there. Only soap provided for use as shampoo, nothing else. Previous occupants' belongings found in room, not cleared by housekeeping. Only one glass in twin room another requested took 24 hours to arrive. Hole in duvet cover. More teabags and milk jiggers requested, given out like gold dust! Located quite a long way from the Rhone and Lyon Old Town, bus ride required. Very few places to eat nearby except fast food places. Did not feel comfortable on return to hotel in the later evening due to nature of area. Security access to hotel at all times. More suited to an over night stop where sightseeing and nice restaurants not so important. Despite price, a feeling of cheapness. Breakfast ok, but dining area not very well planned so buffet a bit chaotic. Beds comfortable, so not all bad! Would not choose again as a holiday hotel in Lyon.

Dear Guest, I want to thank you for the time you spend to leave your feedback. Our Hotel that you choosed is the nearest building of the train station in the extra heart of the business district of LYON PART-DIEU as all the details and map showed online. At less than 300 meters you can find the important WESTFIEDLS mall which is included a roof top about 40 restaurants and bar. Note that our reception team is at your entire disposal 24h/24 and really helpfull if you need anything in the room. I am a bit surprise to read your disappontment. I hope to see you maybe next time to exchange with you and change your mind to our services. With Warm Regards, Romain LELONG-REYNAL Leader Hébergement Site Hôtelier Lyon Centre Gare Part-Dieu

Excellent hotel for those who travel to Lyon by train without cars

트립어드바이저 평점 5.0/5

Elena P TripAdvisor 인증 리뷰

We traveled to Lyon by train on July 20, 2023, so we arrived without a car. We decided on this hotel because it is next to the train station and when we left Lyon on July 22, the train station rental office where we picked up our car is just near the hotel. This hotel did not disappoint us at all: Reception was very helpful. There is no concierge, but the staff went out of their way to tell us where to visit, where to eat, etc...especially a young girl named Mathilde who was an excellent front desk worker. She was born in Lyon, she is proud of it, she is the best! The room was very quiet and a good size. Nothing to complain about. Breakfast is ok, the place to eat breakfast is very comfortable. If it can be improved, please provide more breakfast varieties. The location of the hotel is very good, close to several bus stops, very convenient. If you don't have a car in Lyon, especially if you are going to Lyon by train, this hotel is definitely your first choice!

직원 응대 엉망

고객 평점 2.5/5

Jin 가족 - 전체(All) 통지 확인

체크인 후 룸에 들어갔는데 화장실 변기에 솔이 꽂혀있었다. 프론트에 내려가 문의했더니 미안하다는 말도 없이 청소직원이 퇴근했다는 답변.. 내가 치우라는 뜻이냐 묻자 그제서야 방을 바꿔준다고 했지만 새로 바꿔준 방은 침구가 모자라고.. 한 번 더 프론트에 내려와서 방을 바꿔야만 했다. 여행용 트렁크를 들고 3번이나 엘리베이터를 왔다갔다 했지만 사과의 멘트도 성의있는 응대도 없었다. 매우 불쾌한 경험이었지만 다음날 레스토랑의 직원과 청소직원은 친절했기에 5점이라도..

Bonjour Jin, Je suis sincèrement désolé que votre expérience de séjour ait été entaché. Cela ne reflète pas la qualité de séjour que nous souhaitons pour nos clients. J’espère regagner votre confiance lors d’un prochain séjour. N’hésitez pas à me contacter si vous deviez séjourné de nouveau sur Lyon. Cordialement, Florian BEGOC Responsable d'exploitation

Good hotel, but service could be better

트립어드바이저 평점 3.0/5

solfab TripAdvisor 인증 리뷰

Right next to the train station (Gare Part Dieu) and easy to find. The room was spacious and comfortable. Particularly impressive was the sound proofing. Considering the view from my room was of the train tracks, I didn't hear a thing. Overall this was a good base for a trip to Lyon and I would recommend it. I would have rated this higher but for the fact that the hotel didn't recognise my Accor membership even though it was on my reservation, and didn't seem to understand the policies around earning reward points which I later found were on their own website. I then had to spend time following up on this through Accor. Reception staff just seemed disinterested in helping. A pity as I found the hotel itself to be very good.

Dear guest, Thank you for your comment. Thank you for the compliments on our hotel. I am sorry to read that you missed the All experience. Did you make a reservation through an intermediary? Can you give me more information to verify your reservation? I look forward to hearing from you. Best regards, The Management.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 811 리뷰 9.3/10 위치
  • 1,193 리뷰 8.5/10 객실
  • 1,029 리뷰 9.1/10 서비스
  • 12 리뷰 8.1/10 인터넷 가격
  • 758 리뷰 8.8/10 안락함
  • 438 리뷰 8.1/10 조식
  • 302 리뷰 8.6/10 청결도
  • 36 리뷰 8.7/10 음료

Powered by Trustyou

주변에 있는 다른 시설

Lyon 지역 모든 호텔