Mercure Kangaroo Island Lodge 4 gwiazdki

Ocena na stronie TripAdvisor 3.9/5 Liczba opinii: 920

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Mercure Kangaroo Island Lodge - Image 1
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Mercure Kangaroo Island Lodge - Image 4
73, Scenic Drive, American River, 5221 KANGAROO ISLAND, Australia

Opis

O hotelu

Designed to blend with its surroundings, Mercure Kangaroo Island sits in bushland overlooking American River Bay. Well positioned in a region popular with nature lovers and adventure seekers.

Nasze pokoje

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Lokalizacja hotelu

Mercure Kangaroo Island Lodge

73, Scenic Drive, American River
5221 KANGAROO ISLAND
Australia

Pozycja GPS:-35.777336, 137.775286

Telefon
Faks +61 8 8553 7030

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar

REFLECTIONS

Sitting close to the water's edge in the picturesque town of American River, award winning Reflections restaurant offers a seasonal menu showcasing some of Kangaroo Island's finest food and wines. Bookings essential

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena TripAdvisor  3.9/5  Liczba opinii: 920

Certyfikat Doskonałości 2025

No competition no care !

Ocena na stronie TripAdvisor 1.0/5

alexandrasmith66 Opinia zatwierdzona w TripAdvisor

The duck spring rolls are mush - probably as a result of duck pate being the actual duck! The fish on the fish and chips option is not Australian - we are on an island! The salt and pepper squid the worst. No squid think salt and pepper batter - dry and tasteless! Omg really?

Thank you for sharing your feedback. We’re sorry to hear that your dining experience did not meet expectations. Your comments regarding the dishes and ingredients have been noted and will be shared with our kitchen team as we continually review and improve our menu. We appreciate all feedback, even when critical, as it helps us maintain and enhance the quality of our offering. Kind regards, Simon James General Manager

Dinner at the lodge

Ocena na stronie TripAdvisor 5.0/5

Passenger16635680133 Opinia zatwierdzona w TripAdvisor

The food was delicious. Shared scallops & arancini balls, duck main & followed by an affogato. Service was great. Beer on tap and local wines highly recommended.

Thank you for your feedback. We’re delighted you enjoyed your dinner, from the shared starters to the main and dessert, and that you appreciated our service and beverage offerings. Your kind words will be shared with our team. Kind regards, Simon James General Manager

Look at other options first, but this hotel is not terrible if the location and facilities work for you.

Ocena na stronie TripAdvisor 2.0/5

54HelenC Opinia zatwierdzona w TripAdvisor

I would not stay here again but the hotel is ok. 1. Terrible administration! We had booked online, had had email correspondence and confirmed 1 week before coming. We got to the hotel at 7.45pm and reception closed at 7.30pm (luckily they had put our room keys in a safety deposit box… just in case we turned up) but they had cancelled our reservation as we were not there by 7.30pm! No where did it say we had to arrive by 7.30pm… so be warned. 2. The beds are so soft and really uncomfortable. 3. Restaurant gets fully booked if you don’t book in the morning for that evening. 4. They are building new pods for sleeping, whilst they look lovely there was a lot of building work going on whilst isn’t the calm and relaxed environment you want in Kangaroo Island.

Thank you for your feedback. We’d like to clarify that all building works have now been completed, and the new accommodation is finished. While reception does close in the early evening, room keys are always prepared for late arrivals, and our restaurant team is available to assist guests until 9:00pm. Our casual bar is also available at all times for guests. We appreciate your comments regarding bed comfort and restaurant bookings, and we do recommend booking early as the restaurant can fill quickly. Thank you for sharing your experience. Kind regards, Simon James General Manager

Nice and quiet place to stay- Kangaroo Island

Ocena na stronie TripAdvisor 4.0/5

Alex R Rodziny - Opinia zatwierdzona w TripAdvisor

Doesn’t have a gym or tennis courts has a pool though. Excellent food at both the restaurant and walk in bar. Bookings are a must for the restaurant.

Thank you for your feedback and for noting how quiet and relaxing Kangaroo Island is. Just to clarify, the Lodge does not have a gym or tennis courts.. If you have seen our property advertised as having these facilities anywhere, I’d really appreciate it if you could email me directly with the details so we can look into it and have it corrected. Great to hear you enjoyed the food at both the restaurant and walk-in bar, and you’re absolutely right — restaurant bookings are essential. Kind regards, Simon James General Manager manager@kildge.com.au

Pleasant oasis with a a few flaws.

Ocena na stronie TripAdvisor 3.0/5

GealCarn Opinia zatwierdzona w TripAdvisor

Not your normal location for a major chain but a pleasant oasis. The rooms have a beach chalet vibe with white painted wood panelling. They are rather nice with a chaise langue in the bay window but they have no chairs or table and the mini fridge is tiny. Our ‘poolside’ room came with a decent view of the sea. Breakfast is very parsimonious. $29 gets you a coffee from a machine, fruit juice, and a single waitress-served course. The granola bowl looked best, other courses always included dry sourdough slices. The adjoining plot is being built upon, so the car park was like a mud bath, especially in the rain. Could be really nice with a few tweaks.

Thank you for your review. We’re pleased you enjoyed the unique location, room style, and sea views. Your feedback regarding in-room furnishings, breakfast value, and the impact of neighbouring construction is appreciated and has been shared with the team for review. Thank you for your constructive comments, and we hope to welcome you back with some improvements in place. Kind regards, Simon James General Manager

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Recenzje naszego hotelu napisane przez podróżnych

  • 107 Liczba opinii 7.7/10 Lokalizacja
  • 203 Liczba opinii 7.3/10 Pokój
  • 187 Liczba opinii 9/10 Obsługa
  • 153 Liczba opinii 7.9/10 Jedzenie
  • 62 Liczba opinii 5.1/10 Czystość
  • 54 Liczba opinii 6.9/10 Śniadanie
  • 53 Liczba opinii 6.8/10 Dobra oferta cenowa
  • 52 Liczba opinii 4.6/10 Klimat

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