ibis Clermont Ferrand Nord Riom 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 843

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Opis

O hotelu

  • Free private car park

  • 100% Sweet Bed by ibis bedding

  • Free WIFI throughout the hotel without an access code

  • Family room available

Nasze pokoje

Lokalizacja hotelu

ibis Clermont Ferrand Nord Riom

Rue Louis Armstrong
63200 RIOM
France

Pozycja GPS:45.895533, 3.137884

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

IBIS KITCHEN LOUNGE

Zdjęcie nieumowne

Light fast food served on site, on the terrace or as an in-room tray service

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 843

Ocena TripAdvisor  4.0/5  Liczba opinii: 433

Beware, Worst customer care ever

Ocena na stronie TripAdvisor 1.0/5

MaryD750 Couples - Opinia zatwierdzona w TripAdvisor

I prepaid for this hotel but was asked to pay again at checkout. I showed the disinterested receptionist a copy of my pre payment invoice(in french) . She assured me I wouldn’t be charged again for the room. I was. I emailed, phoned , contacted Accor hotels customer care all to no avail. I submitted all the evidence but was consistently told I hadn’t overpaid. The manager had no time to talk to me and after 3 weeks I contacted my credit card company, who agreed to pursue the claim on my behalf. This seemed to galvanise the Ibis into action, they eventually agreed a refund after 4 weeks, it took ages to arrive. No apology , nothing. This could have been avoided from day 1 . So no more Accor hotels for me, a loyal customer for years counted for nothing. The poorest customer care experience by miles! Beware!

stop while passing through

Ocena na stronie TripAdvisor 1.0/5

BelenD649 Couples - Opinia zatwierdzona w TripAdvisor

Incorrect booking due to incorrect date, after 10 minutes canceled immediately and the amount was not refunded to us even the lady on the desk confirmed they refund always as the date was even 2 days later. No goodwill neither from Booking.com nor the hotel - it’s a shame.

Stopover in Clermont Ferrand

Ocena na stronie TripAdvisor 4.0/5

kenneth_key1 Couples - Opinia zatwierdzona w TripAdvisor

Room was fine, good restaurants nearby. We used the bar and sat outside. Shame about the great big hailstones which dented my car roof. But can’t blame the hotel for that! Overall a good place to stay.

Excellent Ibis

Ocena na stronie TripAdvisor 4.0/5

Denise L Couples - Opinia zatwierdzona w TripAdvisor

Overnight stay made very easy by the position just off the motorway. Very comfortable room, lovely bathroom and free parking. Near to other hotels with restaurants so choice for eating out. Breakfast buffet look very nice although we didn't have it.

The perfect overnight stop off.

Ocena na stronie TripAdvisor 5.0/5

ianpostie Couples - Opinia zatwierdzona w TripAdvisor

Stayed here many times and it never disappoints. Friendly staff, clean comfortable rooms and a great breakfast. Shops bars and restaurants are just a short drive away. Would happily stay here again on our next trip down to Spain.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 200 Liczba opinii 9.5/10 Lokalizacja
  • 310 Liczba opinii 7.1/10 Pokój
  • 321 Liczba opinii 8/10 Obsługa
  • 5 Liczba opinii 5.6/10 Internet
  • 172 Liczba opinii 6.3/10 Śniadanie
  • 140 Liczba opinii 7.6/10 Czystość
  • 103 Liczba opinii 3.8/10 Jedzenie
  • 21 Liczba opinii 2.8/10 Udogodnienia

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