ibis Hua Hin 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 811 görüş

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Açıklama

Otel ekstraları

  • Free Wi-Fi

  • Walking distance to Hua Hin beach and Cicada Market

  • The perfect choice for relaxing family getaways

  • Pet-Friendly Hotel (condition apply)

  • 5 mins away from Blúport, shopping mall

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Otelin konumu

ibis Hua Hin

Petchkasem Road Hua Hin 87, Prachubkirikhan
77110 HUA HIN
Thailand

GPS:12.538938, 99.964921

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  811 görüş

TripAdvisor Derecesi  3.5/5  918 görüş

Not the best

Tripadvisor puanı 2.0/5

Shaneyboy86 TripAdvisor onaylı yorum

We stayed here 5 years ago and enjoyed our stay back then so thought we would book a night here whilst we were in Hua Hin to see if anything had changed with the hotel and we were both a bit disappointed with the latest trip here. The hotel was very busy compared to our last trip so felt very overwhelming, we didn't manage to get into the pool this time as too many people in there, the rooms were very basic and didn't sleep well due to how small the beds were and the air conditioning wasn't working very well as it was rather warm despite being on the lowest setting. Not much room in the shower either, bathroom felt very cramped. We didn't find the hotel staff as friendly as last time we stayed either, we booked via Accor as we are loyal members and it seemed like the staff didn't understand how to use the system when giving us our welcome drink, or trying to use voucher on the app (which is for Accor members). Service was slow, and when we had food at the bar we felt like we were being watched by the staff as at the the time we were the only ones in the bar. Don't think we will be returning unless improvements are made. There are much nicer hotels in the area for not much more money, that are not too busy.

Dear Valued Guest, Thank you very much for sharing your recent experience with us. We are truly sorry to hear that your stay did not meet your expectations this time. We apologize for the inconvenience caused by the high occupancy, the inability to use the pool, the discomfort in the room, and the issues with the air conditioning, as well as the cramped space in the bathroom. We take your feedback seriously and will review these aspects to make necessary improvements. Additionally, we sincerely apologize for the issues you faced while utilizing your Accor membership benefits, and for the service not meeting the standard you should have received. Your comments regarding the slow service and the uncomfortable experience at the bar will be taken into careful consideration as we work to improve our guest services. We greatly appreciate your constructive feedback, which is invaluable to us in improving the quality of our service. We sincerely hope that you will give us another opportunity in the future, where we can offer you a much better experience. Sincerely, Wipaporn Achakingkaew Front Office Manager

Maybe the worst hotel I’ve ever stayed in!

Tripadvisor puanı 1.0/5

Guy H Aileler - TripAdvisor onaylı yorum

The staff were extremely unhelpful. Fire we were charged extra for the room, then we had to pay cash before we were able to receive some French fries in room service, and parking is miles away. The staff were very unhelpful. My strong advice is to stay well clear of this hotel in Hua Hin

Dear Valued Guest, Thank you very much for your recent stay at Ibis Hua Hin. We truly appreciate your visit and your feedback. While we were pleased to have you stay with us, we are disappointed to hear that you encountered difficulties with parking upon your arrival and experienced a misunderstanding regarding the billing of your food order. Although we offer parking on a first-come, first-served basis, we understand that it can be challenging, especially during busy weekends when many cars are present. Please know that we value your patronage, and to accommodate all our guests, we provide an overflow parking area just 150 meters from the hotel. If needed, our staff can guide you to this parking area after you check in. Regarding the misunderstanding with the food billing, we sincerely apologize for the confusion. This is not reflective of our usual service standards, and we will take steps to ensure such an issue does not happen again. We apologize for any inconvenience these matters may have caused and thank you once again for choosing to stay with us. We look forward to welcoming you back in the future. Best regards, Wipaporn Achakingkaew Front Office Manager

Nice place

Tripadvisor puanı 5.0/5

little_jee TripAdvisor onaylı yorum

Nice hotel in Hua hin with facilities, the location is good, you can walk to the sea through the nearest alley and can also walk to the tamarind market which know well one. I stayed in the family room, the room and clean and well maintained. the new bed sheet for the bunk bed is cute. The hotel provides a crib for baby. The pool is small but you child still enjoy it. The restaurant is close at night but you can still order something from the bar

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Front Office Manager

Nice Hotel

Tripadvisor puanı 5.0/5

Bamboo K TripAdvisor onaylı yorum

The team very help full, Happy welcome and good service. Important is Pet allowed without charging. Hotel have 2 areas of parking and they are have pick up service from 2nd parking because far for walk. Hotel is super clean. We will be back when passing Hua-hin again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Front Office Manager

Horrendous stay

Tripadvisor puanı 1.0/5

Climber57702335955 Aileler - TripAdvisor onaylı yorum

Arrived at the hotel and was greeted by a very happy and pleasant security guard.......then things went from bad to worse!!! Reception staff unpleasant and unprofessional on booking in, we were a large party of 8 rooms for the first night and 6 rooms for our second night, we were all separated on different floors and everyone commented about how small the rooms were and looked dated, the carpets on every floor looked stained and dirty, but the rooms were clean to be fair! The restaurant was closed at night time on both nights but open for the dreadful breakfast which doesn't cater at all for European guests! Drinks at the bar were extremely expensive and served by miserable uninterested staff! The pool is way too small and again looks dated!! Each room has only 2 pillows which are flat, so I went to reception and asked for 2 more.....I was told I could have one for free but would have to pay 50 baht for the other one!!!! I had a hotel myself for 32 years and have visited hundreds of others.... Never have I had to pay for a pillow.....it's not the money but the principal, I refused to pay on checkout!! I have stayed at numerous ibis hotels and yes I know they are budget but this is ridiculous especially after our party has spent over 20,000baht on our stay! The security guard needs to teach the other lazy disinterested staff to smile 😁

Dear Valued Guest, Thank you for choosing ibis Hua Hin for your memorable moment with your family! Please note that the size of room is designed to provide the essential service and facilities to the guests at the best value for money. This is to ensure that you will have a worry free trip at great value. We apologies for any inconvenience that might have caused during your stay with us. We have already discussed with our management team for solution and improvement. At ibis, we aim at providing our guests with friendly welcome, warm services, and great value for money for a wonderful experience, therefore your feedback is very important to us. We hope to welcome you again at any ibis hotels in Thailand for another ibis experience! Best Regards, Wipaporn Achakingkaew Front Office Manager

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