ibis Bursa 3 звезды

Dear Meika Lullu; Thank you for sharing your feedback about your stay at ibis Hotel Bursa. It is always of great importance for us to know the positive feedback of our guests. Thank you very much for your kind and sincere comments. We are very happy to hear that you encountered a friendly team at our hotel and were especially pleased with the helpful approach of Mr. Mert at the reception. It is great to hear that our team strives to provide you with a comfortable and enjoyable experience. It is a source of pride for us that our breakfast is fresh, delicious and satisfying in terms of vegetarian options. It is always our priority to cater to the needs of our guests. We look forward to welcoming you back again. Thank you again for your lovely comments. Best regards, Levent Ergin - Operation Manager

Dear valued guest First of all, we wish you a good and healthy day. Thank you for sharing your feedback about your stay at ibis Bursa. It is always of great importance for us to know the positive opinions of our guests. Thank you very much for your detailed feedback about your stay at our hotel. We are very happy to hear your positive experiences such as cleanliness, breakfast options, kitchen services, assistance of our staff, WiFi connection, reasonable tariff, quiet environment and spacious car park. However, we are sorry to hear about your negative experience regarding the cigarette odour and the location of our hotel. We will immediately forward the cigarette odour problem in your room to the relevant department and we will take the necessary measures to prevent such situations from happening again. Your feedback on the location is also valuable to us and will be taken into consideration in order to better respond to the needs of our guests. Thank you again for your kind feedback and suggestions and we look forward to welcoming you again. Best Regards Levent Ergin - Front Office Manager

Dear Guest; First of all, we wish you healthy and beautiful days. Thank you for sharing your comments about your stay at ibis Bursa. Knowing the positive opinions of our guests is always of great importance to us. We would like to state that we will share your positive comments about our services with our team. Knowing the positive opinions of our guests regarding our services, with which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip. Regards, Levent Ergin - Front Office Manager

Dear Sollyh668, Thank you for taking the time to tell us about your experience at the ibis Hotel Bursa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamer Karaca General Manager

Dear Tareka53, We very much appreciate your comments regarding your stay at the ibis Hotel Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamer Karaca General Manager