ibis Belfast City Centre

ibis Belfast City Centre 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 666

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Особенности отеля

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

  • Discounted Secure Car Parking

сертифицированный отель ALLSAFE

Расположение отеля

ibis Belfast City Centre

100 Castle Street, NORTHERN IRELAND
BT1 1HF BELFAST
United Kingdom

GPS:54.599304, -5.934798

Доступ и транспорт

Гостиничные услуги

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Обзор
При отеле
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
Рядом с отелем
  • Парковка

LE RESTAURANT

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

Наши номера

All rooms in the hotel are provided with satellite TV with international channels, power shower, hairdryer, free fast high speed WiFi, a work desk, tea and coffee making facilities, air conditioning, and super comfortable ibis 'Sweet' bed. "We are pleased to announce that Ibis Belfast City Centre is getting a makeover! Please note during the period 11 November to 15 January inclusive our bar and restaurant will be completely closed as we install our new look.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 666

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 425

Refurbishment

Примечание: Tripadvisor 1.0/5

paulbL8872YL Couples - Реальные отзывы TripAdvisor

Terrible experience. No bar. No restaurant. No hot water. No offer of being moved . This hotel should not be taking in guests. Never use a Ibis again . Ridiculous . Stuck on top floor. Not even a glass for water. Informed it’s a health and safety issue!!! A glass ?????

IBIS HOTEL CASTLE STREET BELFAST REFURBISHMENT WORK STARTED AT 7AM

Примечание: Tripadvisor 1.0/5

AlistairW117 Couples - Реальные отзывы TripAdvisor

My wife and i where very disappointed 7am workmen started using a Kango hammer we complained but nothing was done about it they just kept on working. Unacceptable £84 to be woke at 7am by a Kango hammer

Dear AlistairW117, Firstly I would like to apologise that your stay with us was not the experience you were expecting. We have been making every effort to directly contact all of our guests prior to their arrival to ensure they are fully aware of the construction work that is currently underway in the hotel. We are also taking every measure possible to keep any disturbance for our guests to a minimum. I apologise that on this particular occasion it was not the case for yourself. The construction work is an extremely temporary measure that when complete will ensure we can continue to provide the highest standard of service we have always strived to provide to our guests. I sincerely hope we get the opportunity to welcome you back to the hotel so we can attempt to rectify your negative impression when the construction work has been complete and we are fully functioning with a new lobby, bar and restaurant area. Please contact the hotel directly for best rates guaranteed. Kind regards Emma McElkerney Duty Manager

Shocking

Примечание: Tripadvisor 1.0/5

Michelle Q Friends getaway - Реальные отзывы TripAdvisor

Booked this hotel recently two twin rooms but they messed up and only had 1 room. Had to move hotel late night and they didn’t handle it well. Charged for both hotels refund processed but deficit to me as result of exchange rate won’t be back m. 2 star at most

Hi Michelle, we are extremely sorry that you experience with us was not up to your expectations. We are happy that you received your refund as quickly as possible and we are disappointed to hear that you will not be staying with us again. Thank you for your feedback.

Hotel closed. Poor communication

Примечание: Tripadvisor 1.0/5

Voyage59558 Реальные отзывы TripAdvisor

This hotel is closed to the public, which we found out on arrival. According to onsite staff, the hotel has been closed to the public for almost a year, but they still took our reservation and payment upfront. Thankfully they had moved our reservation to a sister hotel, but we were not informed of this until we arrived.

Good afternoon Voyage59558, Firstly I would like to take the opportunity to thank you for taking the time you share your experience with us on TripAdvisor. I apologise that it of course was not the experience you were expecting. We did try our best to alert everyone of our guests directly who had made a reservation with us during our period of closure that we had provided them with alternative accommodation in our 4* sister hotels, I apologise if this did not reach you prior to your arrival, unfortunately for us this was bound to be the case from time to time. I hope when you reached our sister hotel you were able to enjoy the rest of your trip to Belfast overall. I am pleased to inform you we are now reopen to the public and hope that you will give us the opportunity to rectify your experience with us by rebooking with us in the future. We hope to get the opportunity to welcome you to the hotel soon. Kind regards Emma McElkerney Duty Manager.

Thanks and gratitude

Примечание: Tripadvisor 5.0/5

Sherpa690918 Семьи - Реальные отзывы TripAdvisor

Christiane Helwig Acting General Manager I ibis hotel Belfast City Centre 100 Castle Street, Belfast BT1 1HF. Human and very nice person.thank you madam christiane for your hospitality and helping. Nourredine

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Другие интернет-пользователи оценили наш отель

  • 645 Отзывов 9.5/10 Расположение
  • 753 Отзывов 6.3/10 Номер
  • 857 Отзывов 8.6/10 Сервис
  • 10 Отзывов 8.7/10 Интернет
  • 407 Отзывов 6.9/10 Чистота
  • 334 Отзывов 4.9/10 Комфорт
  • 249 Отзывов 7.2/10 Завтрак
  • 123 Отзывов 4.9/10 Еда

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