ibis Belfast City Centre 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 672

Особенности отеля

  • Central location and friendly staff

  • 124 double and twin bedrooms

  • 24 Hour Snack Menu Available

  • Hotel amenities include free Wi-Fi

  • Discounted Secure Car Parking

сертифицированный отель ALLSAFE

Расположение отеля

ibis Belfast City Centre

100 Castle Street, NORTHERN IRELAND
BT1 1HF BELFAST
United Kingdom

GPS:54.599304, -5.934798

Доступ и транспорт

Гостиничные услуги

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Обзор
При отеле
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
Рядом с отелем
  • Парковка

LE RESTAURANT

Our on-site restaurant offers an excellent selection of premium drinks, delicious snacks and mains to suit all tastes and appetites. We also offer a 24 hour snack menu.

Наши номера

All rooms in the hotel are provided with satellite TV with international channels, power shower, hairdryer, free fast high speed WiFi, a work desk, tea and coffee making facilities, air conditioning, and super comfortable ibis 'Sweet' bed.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 672

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 430

Amazing staff

Примечание: Tripadvisor 5.0/5

Navigator12658909142 Реальные отзывы TripAdvisor

The new renovations make the lobby look absolutely grand. My favorite part of the stay was the staff. The lobby staff were so warm and welcoming; I actually missed one of my tours because I was sitting around chatting with the staff for hours. I highly recommend staying here

Lovely few days .

Примечание: Tripadvisor 5.0/5

D7687JZjackk Couples - Реальные отзывы TripAdvisor

The secret to success in business is the people you employ .This Hotel certainly gets that right .Excellent staff and the breakfast each morning was amazing .Lovely clean room with a very comfortable bed .Overall a really nice and relaxing experience .

Hello D7687JZjackk, I am so pleased that you had a lovely time during your recent stay with us here at the Ibis City Centre Hotel. I am also really happy to read that you were pleased with our staff too, I will be sure to pass this onto them, so thank you. The hotels new look, looks well doesn't it! We absolutely love it ourselves and we look forward to welcoming you back to stay with us again soon! Best wishes, Deborah Butler Front Office Manager

Would highly recommend this hotel!

Примечание: Tripadvisor 5.0/5

Explore702542 Реальные отзывы TripAdvisor

Beds were so comfy & loved the style of the bathrooms. Loved the refurbished style throughout. Hotel is located very central . All staff were so helpful. Breakfast was 5 star. Will definitely be back.

Hello Explore702542, Thank you so much for your lovely review, and I am so chuffed to read that your stay was a great one! We absolutely love the hotels new look and we are glad that you approved too. It's so bright now, and we just love it. We look forward to welcoming you back in the near future! Best wishes, Deborah Butler Front Office Manager

Great Hotel and Location

Примечание: Tripadvisor 5.0/5

BradF1973 Семьи - Реальные отзывы TripAdvisor

We really enjoyed our three day stay. The recently renovated rooms were clean and fresh. Super comfortable beds and pillows. The breakfast buffet was great value with lots of variety. We enjoyed the warm welcome and the friendly staff who were always happy to assist and make recommendations for our touring. Thank you to Conan, Sean, Stuart, Andrew and crew for helping make our stay in Belfast memorable.

Hello BradF1973, thank you so much for your lovely review, it is so nice to hear that your stay with us met all of your expectations and more. I will be passing on your kind words to all staff involved, as they'll really like to hear that, so thank you. We look forward to welcoming you all back again in the future! Best wishes, Deborah Butler Front Office Manager

Reception's couldn't care less attitude

Примечание: Tripadvisor 3.0/5

Barry H Семьи - Реальные отзывы TripAdvisor

My main disappointment was not that the hotel was being refurbished nor having to request that our rooms be serviced and towels replaced, nor that the toilet stopped flushing and nothing had been done until I kept pushing the issue, nor was it the lack of tourist information or lack of discounted car parking for guests. It was the 'couldn't care less' attitude from certain reception staff. One girl, in reception, was so busy on her private phone, that she barely spoke, let alone, look at you, when asking her a question. Another girl in reception, when asked to call the police, because a young woman was being 'abused' by her partner, who was screaming and punching walls and possibly the woman, at approx 1 am, met me with a glazed look and as far as I know, she did not ring the police/security, until much later. The 'situation' continued til approx 330am. Initially, other Hotel guests and I tried to deal with the situation, until the young hotel guy, who did his best, assured us that the Hotel would 'take it from here'. I was told that the male was locked up in a police cell that night. But the couple were in the same room from 1 am til 330 am. The following night, 5 Police members were called to eject 2 Homeless guys from the lobby. These were two 'incidents' which may not have been the fault of the hotel but the way they were handled and the reaction when I reported them was shameful. Possibly millions are being spent on the refurbishment but some of the monies should be redirected, especially given its prime location. An apology or a Thank You or some display of gratitude would have been nice. I hope the young woman is O.K. On a lighter note, most staff didn't even know who Van Morrison is. Shocking!!! P.S. When I did approach the' cleaning staff' directly, they responded very quickly. Other staff were mostly very friendly.

Hello Barry, Firstly, please accept my sincere apologies following your recent stay experience with us. This is not usually the norm for our city centre hotel, nor was it ideal, so I can only apologise. Our staff on reception have been trained to not be on their private mobile devices during their time on reception, so thank you for bringing this to my attention, as I will be investigating that further. With our young staff, Van Morrison would sadly have been before their time, but us older staff members who him all too well. I myself love a little "These are the days!". Regarding your experiencing, I do understand it was far from ideal but it really is not the norm, so I do hope it has not deterred you from staying with us again in the future and for you to see the hotels new look! Best wishes, Deborah Butler Front Office Manager

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  • 260 Отзывов 6.5/10 Завтрак
  • 148 Отзывов 3.6/10 Еда

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