ibis Belfast City Centre 3 звезды

The new renovations make the lobby look absolutely grand. My favorite part of the stay was the staff. The lobby staff were so warm and welcoming; I actually missed one of my tours because I was sitting around chatting with the staff for hours. I highly recommend staying here

The secret to success in business is the people you employ .This Hotel certainly gets that right .Excellent staff and the breakfast each morning was amazing .Lovely clean room with a very comfortable bed .Overall a really nice and relaxing experience .

Beds were so comfy & loved the style of the bathrooms. Loved the refurbished style throughout. Hotel is located very central . All staff were so helpful. Breakfast was 5 star. Will definitely be back.

We really enjoyed our three day stay. The recently renovated rooms were clean and fresh. Super comfortable beds and pillows. The breakfast buffet was great value with lots of variety. We enjoyed the warm welcome and the friendly staff who were always happy to assist and make recommendations for our touring. Thank you to Conan, Sean, Stuart, Andrew and crew for helping make our stay in Belfast memorable.

My main disappointment was not that the hotel was being refurbished nor having to request that our rooms be serviced and towels replaced, nor that the toilet stopped flushing and nothing had been done until I kept pushing the issue, nor was it the lack of tourist information or lack of discounted car parking for guests. It was the 'couldn't care less' attitude from certain reception staff. One girl, in reception, was so busy on her private phone, that she barely spoke, let alone, look at you, when asking her a question. Another girl in reception, when asked to call the police, because a young woman was being 'abused' by her partner, who was screaming and punching walls and possibly the woman, at approx 1 am, met me with a glazed look and as far as I know, she did not ring the police/security, until much later. The 'situation' continued til approx 330am. Initially, other Hotel guests and I tried to deal with the situation, until the young hotel guy, who did his best, assured us that the Hotel would 'take it from here'. I was told that the male was locked up in a police cell that night. But the couple were in the same room from 1 am til 330 am. The following night, 5 Police members were called to eject 2 Homeless guys from the lobby. These were two 'incidents' which may not have been the fault of the hotel but the way they were handled and the reaction when I reported them was shameful. Possibly millions are being spent on the refurbishment but some of the monies should be redirected, especially given its prime location. An apology or a Thank You or some display of gratitude would have been nice. I hope the young woman is O.K. On a lighter note, most staff didn't even know who Van Morrison is. Shocking!!! P.S. When I did approach the' cleaning staff' directly, they responded very quickly. Other staff were mostly very friendly.