Pullman Lijiang Resort and Spa 5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 97 comentários

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Pullman Lijiang Resort and Spa - Image 1
Pullman Lijiang Resort and Spa - Image 2
Pullman Lijiang Resort and Spa - Image 3
Pullman Lijiang Resort and Spa - Image 4
Shuhe Old Town Entrance Road, Lijiang, Yunnan Province, 674100 LIJIANG, China

Descrição

Extras do hotel

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • Após um longo dia, descontraia com o tratamento de spa.

  • Desfrute de prova de vinho e de uma experiência de bebidas ilimitadas com o pacote MyGlass.

  • Mantenha os seus filhos ocupados com atividades, refeições para crianças e mais com o MyKids.

As nossas opções de alojamento

Localização do hotel

Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
China

GPS:26.911815, 100.217135

Telefone
Fax +86 888 530 0222

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  97 comentários

Classificação do TripAdvisor  5.0/5  1.440 comentários

There is a line distinguished the classic and decrepit. This hotel is worn-out!

Nota Tripadvisor 1.0/5

Worldtravel-Derek Romântica - Avaliação com certificação TripAdvisor

We book a big villa with the hot water poo;. The room is very old with some old and useless decoration. Ex, the box in the end of the bed, the box in the cafe area, both looked terrible. It is not elegant box but rough. There is a nesspresso machine but not capsule. Be careful for the mini frig door, finger might clampped when open the door. There is only one room with floor heat so very cold in other rooms. The lighting in the garden is low and not bright. All functions are separated for this room. I supposed to stayed 3 nights but cancel immediately for the second morning. The reservation rep always asked you back to your APP to manage your booking not like other Accor hotel can do by a phone call. The reception desk is aged and worn-out. Very bad for first image.

Not the best

Nota Tripadvisor 3.0/5

KiwiWanderingOff Romântica - Avaliação com certificação TripAdvisor

So I don’t like writing negative reviews but I feel I’ve got to here. I was really excited and looking forward to our stay at the Pullman, as I’ve stayed at Pullman resorts all around the world, and this is bottom of the heap! The one thing I was looking forward to was an indoor heated pool to swim in after being out all day. It’s called Pullman resort and spa… yet there is only an outdoor pool (and it’s currently 7 degrees) unless you book a private villa. We get to our room and to be honest it felt pretty dated compared to other Pullman’s I’ve stayed in. It feels like the Pullman that Pullman forgot about. The safe didn’t work and locked my passports in it and I had to get hotel staff to come get them out. It is FAR from soundproof, to the point my partner heard the neighbour fart through the walls, and we got woken up multiple times at some crappy hour by someone’s door banging shut. Next thing which was not so great, was the almost complete lack of English (only one staff member spoke English) and I don’t mean that to sound privileged or bratty as we were obviously in China, but it was beyond a joke. I’ve travelled multiple times around the world, and always the hotel staff has spoken English. Checkin could only be done via google translate! Next up, I tried to order a cake and an electric car turned up 😂. The reception staff were lovely and tried their best but if you were someone who didn’t use a mobile phone, have access to google translate, or were from the older generation, you’d be absolutely stuffed. If we’d have booked an obscure Chinese hotel I’d be expecting that but we chose an international brand hotel to try make thing a a bit easier, to which we just found it easier to organise tours and activities ourselves rather than asking hotel staff for help (even though that is offered). Finally, wifi is no good at all. Requires a Chinese phone number or WeChat but when selecting WeChat error codes were displayed despite WeChat being successfully installed and working on the device, so again we just had to test her our mobiles. The positives: it is close to Shuhe old town and is clean but that’s about it. Soooo, hate to say but all in all I wouldn’t stay here again and definitely wouldn’t recommend.

STAY AWAY! or regret

Nota Tripadvisor 1.0/5

Travel61232678240 Avaliação com certificação TripAdvisor

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

An experience of back in ancient time.

Nota Tripadvisor 5.0/5

Travellover0773 Família - Avaliação com certificação TripAdvisor

I arrived in the evening, just nice that it was the fire festival in Lijiang. The hotel has ongoing ceremony to show this tradition and I was thrilled to see it. Was lucky that I got upgraded to the villa as ALL member. The villa was huge and beautiful. Bed was extremely comfortable. There was a big tub available but I don’t get enough time to enjoy it. The most amazing thing about this hotel is you get to see the Jade Dragon Snow mountain. During my 3 days in Lijiang, so unfortunate that it was raining on the day that I supposed to follow tour to see the sunrise. But before I left, I was lucky to see the sunrise over the peak from the hotel. It is located near Shuhe, about 10mins walk from the hotel. The hotel surrounding is peaceful and picturesque. I totally enjoyed my stay and would like to thank the team for taking care of me.

Um verdadeiro paraiso

Nota Tripadvisor 5.0/5

T1000_13 Avaliação com certificação TripAdvisor

O Hotel Pullman Lijian Resort oferece tudo o que podemos esperar por uma esdia maravilhosa. Pessoal muito atenciosos e, coisa bastante rara na China, falando um inlges mais do que razoavel. O hotel s situa um pouco fora da cidade de Lijang, o que talvez seja um pequeno desavantagem. Sua localização lhe permite porem uma vista unica sobre os picos da montanhas, na epoca enevadas. Deliciosos chales bem separados,o que evita barulhos, locomoção assegurada por um grande numero de carrinho de golfe com motoristas sempre a disposição. café da manha com uma perfeita combinação de pratos asiaticos e ocidentais.

Dear T1000_13, Thanks for taking time about Pullman Lijiang Resort & Spa. We are very glad to know you enjoyed your stay with us. Look forward to welcoming you and your loved one again in your next visit in Lijiang.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.532 comentários 9.2/10 Localização
  • 2.750 comentários 8.7/10 Quarto
  • 2.999 comentários 8.9/10 Serviço
  • 11 comentários 0/10 Internet
  • 637 comentários 8.8/10 Limpeza
  • 594 comentários 8.1/10 Pequeno-almoço
  • 22 comentários 2.5/10 Piscina
  • 11 comentários 10/10 Sustentabilidade

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.