Pullman Lijiang Resort and Spa 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 103 opiniones

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Pullman Lijiang Resort and Spa - Image 1
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Shuhe Old Town Entrance Road, Lijiang, Yunnan Province, 674100 LIJIANG, China

Descripción

Extras del hotel

  • Las vistas a las montañas impresionarán incluso a los más viajeros

  • Aquí encontrará una mezcla de estilo naxi tradicional con unas modernas instalaciones

  • Tras un largo y ajetreado día, relájese con uno de nuestros tratamientos de spa.

  • MyGlass ofrece una magnífica experiencia con cata de vinos y barra libre de bebidas.

  • MyKids proporcionará a sus hijos la máxima felicidad con actividades y menú infantil.

Nuestros alojamientos

Localización del hotel

Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
China

GPS:26.911815, 100.217135

Teléfono
Fax +86 888 530 0222

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

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Más información

Clasificación de ALL  4.4/5  103 opiniones

Valoración de TripAdvisor  5.0/5  1.438 opiniones

STAY AWAY! or regret

Nota de Tripadvisor 1.0/5

Travel61232678240 Valoración certificada de TripAdvisor

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

An experience of back in ancient time.

Nota de Tripadvisor 5.0/5

Travellover0773 En familia - Valoración certificada de TripAdvisor

I arrived in the evening, just nice that it was the fire festival in Lijiang. The hotel has ongoing ceremony to show this tradition and I was thrilled to see it. Was lucky that I got upgraded to the villa as ALL member. The villa was huge and beautiful. Bed was extremely comfortable. There was a big tub available but I don’t get enough time to enjoy it. The most amazing thing about this hotel is you get to see the Jade Dragon Snow mountain. During my 3 days in Lijiang, so unfortunate that it was raining on the day that I supposed to follow tour to see the sunrise. But before I left, I was lucky to see the sunrise over the peak from the hotel. It is located near Shuhe, about 10mins walk from the hotel. The hotel surrounding is peaceful and picturesque. I totally enjoyed my stay and would like to thank the team for taking care of me.

Not usual Pullman standard.

Nota de Tripadvisor 2.0/5

IreneSah Con amigos - Valoración certificada de TripAdvisor

Stayed in Pullman Dali and was happy with my choice. Hence having high expectations of Pullman Lijiang. Alas! Was greatly disappointed. Other than the beautiful surroundings and the view of snowy z, Yulong Xue Shan. Nothing is there to look forward to in this property. Check in was NOT a breeze. I would not go into details. But the staffs are not trained for a five star hotel. On check out day, 5.30am, one of the lady staff at the reception had azzwmessy hair. I then come to the conclusion that it is the management of Pullman Lijiang who is lacking. This is an old property. But old property can be charming too. But no, room is tired. Furniture old n not well maintained. The only blessing is that I paid for a deluxe room with view of the snowy mountains. My friends who couldn’t upgrade had a room facing the courtyard. So do yourselves a favour, if you disregard this review and still wish to stay here, get an upgrade. Or stay in their overpriced two bedrooms villa. Breakfast is simple. Lipton teabag was provided in a Pullman property. Was there any fresh juice? DoubleTree by Hilton, also in Lijiang, done a much much better job. Packed breakfast was two or three slices of plain bread, an apple and a yogurt. Well done Pullman Lijiang! If I have to find some good things to say about the hotel, then it will be the beautiful hotel grounds and surrounding. Maybe, just maybe, their focus is on guests staying in the villa. And yes, don’t be fooled by the location being near to the Ancient Town too. The most popular Ancient Town is far away from here. Shui He Ancient Town nearby was very quiet in the evening.

Fantastic Service

Nota de Tripadvisor 5.0/5

Ninjah1005 En pareja - Valoración certificada de TripAdvisor

Service was impeccable. Every question asked was attended to with utmost attention. Staff even lent be a number to purchase tickets for the gondola. We are grateful for the room upgrade as well. 10 mins walk to Shuha Ancient City and breathtaking view of the snow mountain, couldn't ask for more.

Excellent 3N stay at Lijiang Pullman!

Nota de Tripadvisor 5.0/5

UniqueSin En familia - Valoración certificada de TripAdvisor

Excellent 3N stay at Lijiang Pullman! We had two dinners at Xi restaurant and is very impressed with restaurant Manager Lily who gave excellent recommendations and services. She is very enthusiastic and attentive. We gave feedback on breakfast menu and could see the improvement in next two mornings. The hotel setting is beautiful and could see Jade dragon snow mountain on a clear stay. It’s our first time in Lijiang and we will definitely return to Pullman again!

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.606 opiniones 9.2/10 Ubicación
  • 2.889 opiniones 8.6/10 Habitación
  • 3.242 opiniones 9/10 Servicio
  • 15 opiniones 3.2/10 Internet
  • 633 opiniones 8.9/10 Limpieza
  • 625 opiniones 7.9/10 Desayuno
  • 508 opiniones 8.2/10 Relación Calidad/Precio
  • 23 opiniones 1.7/10 Piscina

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Todos nuestros hoteles en Lijiang

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.