Pullman Vung Tau 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 285 件のレビュー

Pullman Vung Tau - Image 1
Pullman Vung Tau - Image 2
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15 Thi Sach Street, Vung Tau Ward, 78000 Ho Chi Minh City, ベトナム

説明

ホテルのその他の情報

  • 「ブンタウの最初で唯一の国際4つ星ホテルです」

  • Complimentary maximum 02 children under 06 years old sharing bed with parents.

  • 「広さ2,000 m²以上のミーティングおよびコンベンションセンター」

  • ブンタウ唯一のエグゼクティブラウンジを備えたホテル

当ホテルの客室

ホテル所在地

Pullman Vung Tau

15 Thi Sach Street, Vung Tau Ward
78000 Ho Chi Minh City
ベトナム

GPS:10.34872, 107.094469

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  285 件のレビュー

トリップアドバイザーの評価  4.6/5  1,230 件のレビュー

2025エクセレンス認証

Great service and location

トリップアドバイザーの評価 5.0/5

Wanderer42351624213 トリップアドバイザー認証口コミ

Went here as a family and had an great time. The receptionist: Mr son tung was amazing and helped us out throughout the stay. The hotel is surrounded by good restaurants and you can take a free shuttle to the beach

Xin chào Wanderer42351624213, Cảm ơn quý khách đã tin chọn Pullman Vũng Tàu và dành thời gian đánh giá dịch vụ của chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng được đón tiếp quý khách trong chuyến đi lần tới đến với thành phố biển Vũng Tàu xinh đẹp. Trân trọng, Pieter DE-WEERD Tổng quản lý khách sạn

Nice experience with Pullman Vung Tau

トリップアドバイザーの評価 5.0/5

Jet32988989316 トリップアドバイザー認証口コミ

It was a wonderful stay at the hotel, the hospitality was amazing from the bellmen: Hoa, Duong, Lam, Vu till the receptionist: Hue, Quyen, Quang Linh. The food was fresh and delicious too.

Xin chào Jet32988989316, Cảm ơn quý khách đã tin chọn Pullman Vũng Tàu và dành thời gian đánh giá dịch vụ của chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng được đón tiếp quý khách trong chuyến đi lần tới đến với thành phố biển Vũng Tàu xinh đẹp. Trân trọng, Pieter DE-WEERD Tổng quản lý khách sạn

Unfriendly and unprofessional reception

トリップアドバイザーの評価 1.0/5

Niklas H トリップアドバイザー認証口コミ

Unfriendly and unprofessional reception. Dirty room, really cant recommend. We think this is a bad choice for anyone that doesnt want to be scammed,

Dear 491niklash, Thank you for your feedback. We have noted on your negative feedback and we will train our staff to serve our guests better in the future. We look forward welcoming you back to Pullman Vung Tau. Kind regards, Pieter DE-WEERD General Manager

Disappointing Experience for a Premium Brand

トリップアドバイザーの評価 1.0/5

Inspire29063314224 トリップアドバイザー認証口コミ

This was, without question, one of the worst service experiences we have encountered at a so-called 5-star hotel. From meeting operations to gala dinner execution and group check-in, Pullman Vung Tau demonstrated poor service culture, untrained staff, and a complete lack of hospitality professionalism. Staff were unwelcoming, slow, uncooperative, and in some cases outright discourteous to guests. Basic operational standards such as: On-site event support Guest guidance Timely banquet service Proper portion control Dedicated group check-in were consistently ignored. What is most concerning is that this occurred during non-peak occupancy, where service quality should have been at its best. Accor frequently promotes itself as one of the best hospitality management groups globally. If this is an example of Pullman’s “premium” service standard, it seriously contradicts that claim. Ironically, Ibis hotels under Accor’s economy segment deliver far warmer and more genuine service. This raises a legitimate question: Is premium branding an excuse for poor attitude? A professional hospitality-trained staff member should instinctively apologize and recover service failures immediately. Unfortunately, no apology was offered until our team had to initiate a lengthy discussion post-event — making it feel insincere and procedural. We do not recommend Pullman Vung Tau for corporate events or group stays. Our company will never return nor cooperate again.

Dear Inspire29063314224 Thank you for taking the time to share your candid feedback. We sincerely apologize for the disappointing experience you encountered during your recent stay and event at Pullman Vung Tau. We are very sorry to hear that our service did not meet your expectations, especially during a time when service standards should be at their best. Your comments about the staff’s attitude, operational support, and overall hospitality professionalism are deeply concerning and do not reflect the standards we strive to uphold. Please be assured that we take your feedback seriously. We will conduct a thorough review with our team to address the issues you raised regarding staff training, service attitude, and operational procedures. Our goal is to improve and ensure all our guests receive the warm, professional, and attentive service that aligns with our brand promise. Regarding the specific incidents you mentioned, we regret that the service recovery was not handled properly at the time. We sincerely apologize for any inconvenience and will implement additional training to prevent such situations in the future. We truly appreciate your honesty, as it helps us identify areas needing improvement. It is disappointing to hear that your experience did not reflect the hospitality standards we aim to deliver, especially during non-peak times. Thank you once again for your feedback. We regret that your company will not be returning, but we hope that someday, we might have the opportunity to restore your confidence in our hotel. Kind regards, Pieter DE-WEERD General Manager

お客さまの声 4.0/5

Kondo J. ビジネス - 確認済みレビュー すべて

凄く清潔感があり、きれいで気持ちよく過ごせました。 朝食ビュッフェもチョイスが多く良かったです。

近藤純様 この度は当ホテルにご宿泊いただき、また高評価を賜りまして誠にありがとうございます。清潔さや朝食ビュッフェについてのご感想をお聞きし、大変嬉しく思っております。次回のご利用を心よりお待ち申し上げております。 Kind regards, Pieter DE-WEERD General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 124 件のレビュー 8.3/10 朝食
  • 102 件のレビュー 8.4/10 雰囲気
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  • 63 件のレビュー 4.6/10 プール

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周辺の他の施設

ブンタウのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。