Pullman Oceanview Sanya Bay Resort & Spa 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 162

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No 158 Sanya Bay Road, Hainan, 572000 Sanya, Chiny

Opis

O hotelu

  • Step outside and you're on the "sea walkway of coconut dream"

  • En-suite swimming pools and 8 unique villas

  • Celebrate in style in one of the largest ballrooms in Sanya

  • A special vacation experience to enjoy all beverage

Nasze pokoje

Lokalizacja hotelu

Pullman Oceanview Sanya Bay Resort & Spa

No 158 Sanya Bay Road, Hainan
572000 Sanya
Chiny

Pozycja GPS:18.270597, 109.485573

Telefon
Faks +86 898 8828 6655

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 162

Ocena TripAdvisor  4.9/5  Liczba opinii: 4 809

Certyfikat Doskonałości 2025

The hotel staff are very enthusiastic. Not only do they proactively greet guests, but they also actively provide tourist

Ocena na stronie TripAdvisor 4.0/5

Wu C Opinia zatwierdzona w TripAdvisor

This hotel is very close to the seaside. Although it has been open for many years, it is well-maintained and is very suitable for family travel. The children's play facilities are very abundant

Dear guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff made a positive impression with their enthusiasm and helpfulness. It is gratifying to know that you enjoyed our proximity to the seaside and found our facilities suitable for family travel. We strive to maintain a welcoming environment for all our guests, and your comments reinforce our commitment to excellence.

A cozy and relaxing resort hotel

Ocena na stronie TripAdvisor 5.0/5

Lian L Opinia zatwierdzona w TripAdvisor

It takes just 15 minutes by taxi from the airport to the hotel, and a 2-minute walk through an exclusive underground passage leads straight to the beach. Morning balcony views showcase the Coconut Dream Corridor and sea; evening sunsets over the water are wallpaper-worthy. The welcome tropical fruit platter, soft linens, and cozy pillows elevate comfort. Family-friendly perks include a kids’ water slide, play area, and game zone—staff even offer childcare help. Don’t miss breakfast’s herbal jelly and fresh bread; dinner has top-tier seafood. The 17th-floor lounge’s cocktails, night views, and mellow music are perfect, with hassle-free checkout cherry-topping the stay.

Dear gueat, Thank you for taking the time to share your positive experience at Pullman Oceanview Sanya Bay Resort & Spa. We are delighted to hear that you found our location convenient and enjoyed the stunning views from your balcony. It is wonderful to know that our amenities, such as the kids' water slide and play area, contributed to a family-friendly environment during your stay. We appreciate your compliments on our breakfast offerings and the evening atmosphere at the 17th-floor lounge. It is our goal to provide a memorable experience for our guests, and it is gratifying to hear that you had a relaxing time with us. We also value your feedback regarding the hassle-free checkout process, which we strive to maintain for our guests' convenience. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.

Nice relaxation

Ocena na stronie TripAdvisor 5.0/5

109abdallahg Opinia zatwierdzona w TripAdvisor

The hotel has a prime location near the city and at same time having a very nice swimmable beach. Room is top cleaned, most high quality standards kept. Personnel overall are very kind, professional and helpfull, especially the two ladies from the lounge and the frontdesk management namely Gardy and Maria. Breakfast has a good variety choice and there is a space allocated to Accor elite members. Lounge is very nice, calm with a good choice of snacks and drinks. Hotel got a currency exchange service and an ATM from Bank of Telecommunications (one of the best in China). Otherwise, there is maybe a small room for improvement, especially with the English language communication of some front office stuff.. Even, that I don't consider this an issue, since there's always someone around with a good level of English. Special thanks to Maria and especially to Gardy who knew how to turn complaints into compliments. It was overall a nice experience and a good relaxation. I hope to come again in future vacations.

Thank you for taking the time to share your positive experience at Pullman Oceanview Sanya Bay Resort & Spa. We are delighted to hear that you enjoyed our prime location, the cleanliness of your room, and the overall professionalism of our staff, particularly Gardy and Maria. It is always rewarding to receive such commendation. Dear guest, We appreciate your feedback regarding the English language communication among some of our front office team. We continuously strive to enhance our services, and your comments will be taken into consideration for future training and development. It is pleasing to know that you found assistance readily available during your stay. We look forward to welcoming you back for another relaxing vacation in the future.

Outstanding Ocean View Hotel

Ocena na stronie TripAdvisor 5.0/5

hyeminworld Couples - Opinia zatwierdzona w TripAdvisor

오션뷰라는 이름에 걸맞게 바다가 매우 가까이 느껴져요. 바다뷰는 최고~! 직원들도 정말 친절했습니다. 그리고 라운지가 조용하고 분위기도 좋고 전망도 너무 멋지니 꼭 방문해 보세요! [ Room & View ] I stayed in the Executive Suite. The room offers a close-up view of the sea - outstanding ocean view!. The room is spacious and the air conditioning works well, making for a comfortable stay although the interior feels a bit dated. [ Dining ] Be sure to visit lounge! The view from the lounge is spectacular and peaceful. The food is well presented and neatly arranged. Special thanks to Bartender! His lemon oolong tea looks beautiful and tasty. If you love seafood, you can enjoy live performance during your seafood buffet. [ Service ] Special thanks to all staffs! They brought a cake to my room and sand for us. It was a little embarrassing but truely touching and warm.

Dear valued guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. It is our honor to get your approval, and your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.

Disappointing Stay at Pullman Oceanview Sanya Bay Resort & Spa – Not up to Accor Standards

Ocena na stronie TripAdvisor 1.0/5

Akmal T Opinia zatwierdzona w TripAdvisor

We recently stayed at Pullman Oceanview Sanya Bay Resort & Spa, expecting the quality and service typical of the Accor brand — but unfortunately, this hotel fell far short of being a true international 5-star resort. 🔸 Outdated Facilities The hotel is visibly old, with tired interiors and worn-out furniture. It clearly hasn’t been renovated in years and lacks the modern comfort one would expect from a Pullman property. 🔸 Poor Housekeeping Housekeeping was well below acceptable standards. Room cleaning consisted of only taking out the trash and changing towels. Bed linen was replaced only every four days, which is unacceptable for a 5-star hotel. 🔸 Low-Quality Breakfast The breakfast buffet was very limited and catered almost exclusively to Chinese guests. There was no international cuisine to speak of — no fresh juices, no proper pastries, no dairy alternatives, no Western or vegetarian-friendly options. Not what you'd expect from a supposedly global resort. 🔸 Staff Don’t Speak English The majority of the staff, including at reception, had little to no English skills, making communication difficult. This was especially frustrating given that the Pullman brand markets itself as an international hotel. 🔸 Misleading Beach Information Despite the name, the hotel is not directly on the beachfront. The beach is public and shared, and requires crossing a road. There are very few sunbeds, and no real beach service. It’s far from the luxury beachfront experience advertised. 🔸 No Distinctive Personality The resort lacks atmosphere, design identity, or any kind of personal touch. It feels generic and geared more toward mass tourism than individual travelers seeking a refined experience. 🟨 In summary: This property may technically belong to the Accor group, but it is far from what you’d expect from an international Pullman resort. It might be acceptable for large tour groups with low service expectations, but not for international travelers seeking quality, comfort, and professionalism. Would not stay again or recommend.

Dear Valued Guest, Thank you for taking the time to share your valuable feedback about your recent stay with us. We sincerely apologize for the unsatisfactory experiences you encountered. As an integral part of the Pullman brand, we fully acknowledge your expectations for premium service quality. While our property has been in operation for some time, we consistently invest in annual renovations and maintenance. Currently, we are implementing a phased upgrading plan for guest rooms and public areas. As a Green Hotel, we adhere to sustainable practices, including changing bed linens every three days for in-house guests. Should you have any specific preferences, please feel free to inform us in advance. Your comments have already been shared with our Housekeeping team. Regarding our breakfast buffet, which offers 70+ Chinese and Western options, we genuinely appreciate your suggestion and will further diversify the selection by adding more international cuisine to elevate the dining experience. We’ve also noted your feedback about language barriers among staff and will enhance foreign-language training for frontline teams to improve cross-cultural service competence. Concerning the beach access, we deeply regret any confusion caused. The hotel is indeed connected to Sanya Bay Beach via a dedicated underground passage. That said, we will optimize beach facilities by increasing the number of sun loungers and umbrellas to enhance your seaside retreat. Your feedback serves as a catalyst for us to refine every aspect of our service, striving to deliver a holiday experience worthy of the Pullman brand. Once again, thank you for your constructive input. We look forward to welcoming you back for a renewed and exceptional stay.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 4 762 Liczba opinii 9.6/10 Lokalizacja
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  • 12 076 Liczba opinii 9.4/10 Obsługa
  • 41 Liczba opinii 6.3/10 Internet
  • 4 111 Liczba opinii 8.6/10 Klimat
  • 2 141 Liczba opinii 9.3/10 Czystość
  • 2 032 Liczba opinii 9.2/10 Śniadanie

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