Pullman Oceanview Sanya Bay Resort & Spa

Nota de clientes de Avis (Clasificación de ALL) 4.9/5 198 opiniones

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Pullman Oceanview Sanya Bay Resort & Spa - Image 1
Pullman Oceanview Sanya Bay Resort & Spa - Image 2
Pullman Oceanview Sanya Bay Resort & Spa - Image 3
Pullman Oceanview Sanya Bay Resort & Spa - Image 4
No 158 Sanya Bay Road, Hainan, 572000 SANYA, China

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • En cuanto salga del recinto, estará junto al mar rodeado de cocoteros

  • Piscinas privadas y vistas al mar en 8 villas exclusivas

  • Su evento desprenderá estilo en uno de los salones de celebraciones mayores de Sanya

  • Oferta MyKids válida exclusivamente para miembros del programa Le Club AccorHotels

  • Unas inolvidables vacaciones con un amplio surtido de bebidas a su disposición

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Nuestros alojamientos

Localización del hotel

Pullman Oceanview Sanya Bay Resort & Spa

No 158 Sanya Bay Road, Hainan
572000 SANYA
China

GPS:18.270597, 109.485573

Teléfono
Fax +86 898 8828 6655

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.9/5  198 opiniones

Valoración de TripAdvisor  5.0/5  4.730 opiniones

Certificado de excelencia 2022

Terrible

Nota de Tripadvisor 1.0/5

aaronyj Valoración certificada de TripAdvisor

I just signed up this account and now i'm sitting in my room writing this comment! This is my third time staying at Sanya Bay Pullman and this time I stayed for more than a week.My experience was very bad. cold fish, unprofessional, bad attitude,these how i feel. I hope GM or anyone who charge the hotel can see this comment and we can have a quick conversation! I just want to let you know, as a five stars hotel, lots of your staffs need to be training!

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Oceanview Sanya Bay Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your stay our GM was on vocation but he replied your Email and hotel Executive Assist Manger met and communicated with you. We offered our solution but you didn't satisfied with it. Sorry again for the unpleasant stay experience. We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time. Elva Liu Guest Experience Manger

Great for some winter sun

Nota de Tripadvisor 5.0/5

Michaela P Valoración certificada de TripAdvisor

I stayed here for 5 days in December with my two children aged 11 and 7. We had a great time. The staff are very helpful and the hotel is well kept. The children really enjoyed the heated pool which is open well into the evening. The beach is also a short walk from the resort and the beach chairs are reserved for Pullman guests. There are lots of activities for the children to do during the day and the gym has everything that you need for a morning workout. Before we arrived, the customer relations team reached out and answered any questions that we had. I was especially impressed with the service provided by Perhu who helped us book taxis, gave recommendations and was just a great help! The breakfast buffet has lots of different options with western and chinese. Some days there were fewer vegetarian options but on the whole, there is a wide variety. There is a buffet and hot pot option for dinner at the hotel which was lovely. It can work out quite expensive for a family but the food is very fresh and the chef's will cook meat and fish to your requirments upon request.

Dear Guest: Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are honored to be your choice of stay for this trip in Sanya. Our hotel aims to create a parent-child resort hotel, allowing you to experience a perfect vacation without leaving hotel. We are glad to note that you were very satisfied with our breakfast, kids activity, heated pool and dinner buffet; your recognition is our driving force. Thank you again for sharing your experience and feelings with us. We sincerely hope to be able to meet again at Pullman Resort Hotel in Sanya in the future; and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Ohad Tiktinsky General Manager

Great Hotel

Nota de Tripadvisor 5.0/5

jacinthg2015 Con amigos - Valoración certificada de TripAdvisor

From check-in to check-out, it was all fantastic. Customer service was at another level. Mostly in part to Perou who took great care of us. Nothing was trouble for her to sort out for us. This is a great hotel if you have chidlren.

Dear Guest: Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are honored to be your choice of stay for this trip in Sanya. In the same time, thank you for your recognition of Perou, your recognition is our driving force. Thank you again for sharing your experience and feelings with us. We sincerely hope to be able to meet again at Pullman Resort Hotel in Sanya in the future; and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Ohad Tiktinsky General Manager

Management

Nota de Tripadvisor 1.0/5

Imane2203 En familia - Valoración certificada de TripAdvisor

The hotel amenities are very good and it's child friendly but the management is not that good, we had an issue late at night and manager on duty refused to help us, I'm just thinking what if it was an emergency with our baby or one of us!! we weren't expecting such answer from a manager in Pullman

Dear Guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort & Spa. I am very happy to know that you are satisfied with hotel amenities . We also express sincere apologies about the problem you mentioned, and we will follow up investigate the issue. This is not normal service standard in our hotel. I also hope that you can give us a chance to call our one-stop service center to be the duty manger at any time and tell us your dissatisfaction so that we can improve in a timely manner. At Pullman, we strive to provide a superior service experience for every guest. Therefore your feedback is very important to us. Please be assured that we will take the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your feelings, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Ohad Tiktinsky General Manager

Fabulous beach resort

Nota de Tripadvisor 5.0/5

jordandianescott En familia - Valoración certificada de TripAdvisor

We really enjoyed our stay at the Pullman Sanya Bay with our 2 children this week. We stayed 4 nights and the kids had so much fun at the water park, the kids club, the playground, the foam party, and of course the calm beach which is ideal for kids to play on. Our trip was made extra special due in large part to Wayne, the F&B mgr, who took care of our every need. Dean and Cindy were also so helpful in the restaurants. The only thing that could be improved upon was the master bed in the 2bedroom apartment suite. It was so incredibly hard and uncomfortable. Wayne to the rescue though! He had the housekeeping staff add an extra mattress topper, which helped but it was still a VERY hard mattress. We would love to return for another relaxing family holiday, though!

Dear Guest, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is honor to get your full score comment, we are glad to note that you were satisfied with this stay. Your nice feedback will serve as an encouragement to all our team members. Regarding the issues you mentioned, we will feed back to the relevant departments for follow-up and find out the corresponding solutions. Thank you for your understanding and support. Thank you once again for sharing your experience, and we look forward to your future return visits. Yours sincerely, Ohad Tiktinsky General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 3.645 opiniones 9.5/10 Ubicación
  • 5.708 opiniones 9.1/10 Habitación
  • 9.715 opiniones 9.4/10 Servicio
  • 31 opiniones 4.4/10 Internet
  • 3.076 opiniones 8.5/10 Instalaciones
  • 2.059 opiniones 8.9/10 Comida
  • 1.798 opiniones 9.2/10 Desayuno
  • 1.531 opiniones 9.2/10 Limpieza

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Sanya

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.