ibis Cancun Centro 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 785

Гарантия
лучшей цены
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Av Tulum y Nichupte, Supermanzana 11 M2 L3, 77504 Cancun, Mexico

Описание

Особенности отеля

  • Hotel just 15 minutes from the crystal-clear waters of Cancun

  • Hotel 20 minutes from Cancun International Airport

  • Hotel 8 minutes from the ADO Terminal

  • Nearby green areas: Xcaret Park, Kabah Ecological Park and Cancun Park

  • Must-see spots: Plaza de Toros, Playa Delfines, Playa Tortugas, Playa Forum

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Расположение отеля

ibis Cancun Centro

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 Cancun
Mexico

GPS:21.143631, -86.825005

Телефон
Факс +52 998 272 8501

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

IBIS KITCHEN LOUNGE

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 785

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 441

Small rooms and small beds

Примечание: Tripadvisor 1.0/5

Odyssey240688 Реальные отзывы TripAdvisor

This hotel is very basic and honestly very small rooms, the beds are really small and this is very unconfortable for a family of 3 cause is really hard to sleep in a twin xl bed the rooms are smelly (some) i use 3 and 1 smells like rotten and very humid, i will not back to this hotel

Worst ibis seen

Примечание: Tripadvisor 1.0/5

Mahaveer C Семьи - Реальные отзывы TripAdvisor

Rooms were dirty, towels were dirty with bad smell, we were having two rooms and 1 room was without self and one was without fridge, 1 thing missing in both. safe found already locked and not opened even after request. Hotel and restaurant staff was reluctant to listen any of our request. tiles were coming out in passage. We leave everyday at 6.30 am for tour and asked restaurant to pack breakfast but they skimpily denied. considering all these factor we deserve full refund. I choosed Ibis over nearby Marriott and regret choosing ibis.

Horrible experience terrible staff

Примечание: Tripadvisor 1.0/5

carminablewis Реальные отзывы TripAdvisor

We stayed from 8-12 July, the restaurants and hotel itself was really nice but our experience, the staff and service was appalling 1. We arrived on the 8th and at the Grand they were trying to sell us to upgrade there from Nizuc. It wasn’t a nice welcome. They tried to sell their 90 minutes presentation and a couples massage. The representative was completely oblivious our 8 month old was crying and “didn’t read the room” Why would you want a couples massage if you are travelling with a baby, complete amateurs and lack of service 2. AC never worked our room was awful, no ventilation. 3. Went we left the hotel we were chased by a representative who said to us in light of the bad experience we had in the hotel they wanted to give us an offer of 40/50% discount in a future stay in the next 1.5 years. He noticed I spoke Spanish fluently and said to me just convince your husband to pay 299 USD and you get this offer. When I said can I think about it, is not a good time as we were carrying not only our luggage but the pram, car seat and all the luggage for our baby and he was like it’s now or it expires. I complained about this behaviour to the hotel, and they didn’t even reply. It’s so horrible the staff cheapens the experience and resort. I felt in a motel

Yoga session

Примечание: Tripadvisor 5.0/5

Tapan P Реальные отзывы TripAdvisor

Had a great Yoga session with Susy, she is perfect instructor on a cloudy morning day for yoga. If you get a chance do it, while you are in Hilton Cancun! Food was great. Get to La Luce, Italian restaurant and Vela the international restaurant. Extremely relaxing vacation with kids. There is something for everybody

A true nightmare even for an ibis

Примечание: Tripadvisor 1.0/5

DRLuxury Деловые путешественники - Реальные отзывы TripAdvisor

Getting worse literally every time I come. No, I won’t return this time. Ever. I arrived late so I thought it’s okay spending less , how bad can it be. Very bad. Rude and lazy Girl at the reception had no clue about Diamond status check-in, room was dirty. Aircon started to turn into a waterfall 1 hr before I checked out. Good it wasn’t earlier. How in the world can a dump like this cost 75€. In a decent environment (not corrupted by mass tourism ) it would cost 25€ max. What a terrible choice. They should be ashamed of this ‚hotel‘. Seriously. Stay far away.

Thank you for taking the time to tell us about your experience at the ibis Cancun Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Другие интернет-пользователи оценили наш отель

  • 617 Отзывов 9.1/10 Расположение
  • 900 Отзывов 3.2/10 Номер
  • 650 Отзывов 6.9/10 Сервис
  • 49 Отзывов 6.3/10 Интернет
  • 536 Отзывов 2.1/10 Комфорт
  • 361 Отзывов 4.1/10 Чистота
  • 228 Отзывов 6.3/10 Завтрак
  • 16 Отзывов 0/10 Бассейн

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