Mercure Ostrava Center Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 834

Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4

Описание

Особенности отеля

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Наши номера

Односпальная кровать

Single room with 1 single bed

  • 1 чел. максимум
  • 13 / 139 sq ft
  • Постель 1 x Односпальные кровати
  • Виды: Боковой вид на внутренний дворик

Расположение отеля

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 834

Рейтинг TripAdvisor  4.5/5  Отзывов: 616

Very nice stay

Примечание: Tripadvisor 5.0/5

b037 Реальные отзывы TripAdvisor

Due to my club status I got an upgrade and it was very welcome due to the comfort that was provided alongside it. The room was excellent and large, with a microwave and small kitchen area. The bed was comfortable and the bathroom was adequate. The premium lounge that I had access to was something I wish I had gone to earlier in my stay as it was very generously stocked with refreshments. The restaurant was very good with excellent food.

Супер отель.

Примечание: отзывы клиентов 5.0/5

О. Пары - Проверенные отзывы - ALL

Отдыхали с мужем 8.06.2024-10.06.2024. Все было супер. Отель находится в центре города. Уютные и чистые номера. Завтраки конечно на высшем уровне. Есть маленький спортзал и сауна. Перед входом в зал, можно себе сделать энергитический напиток. Рекомендую посетить этот отель ❤️

Dear Olga, We very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warmest regards, Jiří Hnolík, General manager

Fine hotel but I wouldn't rave about it

Примечание: Tripadvisor 3.0/5

jojo_globetrotter Реальные отзывы TripAdvisor

This is a centrally located hotel and the airport bus stop is right outside the door just across the road. The bathroom is nice and modern but the room itself does have an old fashion feel to it. It was very disappointing to only have 1 set of pillows on the bed. It was very uncomfortable having to sit up and watch the telly. Please provide your guests with 2 pillows each. What let this hotel the most is the noise. You can hear everything outside your room but what is even worse if the thumping that you can hear from upstairs. If anyone is staying in a room above yours you will hear that person all day and all night. Really not cool! Even when someone walks on the corridor outside the thumping can be heard in the room. Hotels should provide tranquillity and a good night sleep. This one definitely lacked it. We got given a free drinks voucher upon check in but the manager failed to tell us the bar is closed and you won't have anywhere to use the voucher.

Fantastic Place!!!

Примечание: Tripadvisor 5.0/5

Bonestorm109 Реальные отзывы TripAdvisor

So, we chose this hotel for a business trip based on the existing reviews and were not disappointed. The hotel is in a great location to allow for exploration of the area to be able to eat and drink whilst out and about. It has a great bar and restaurant on site so you dont even need to do that. When you walk in, you really get a feel that you are somewhere special. The staff are smartly turned out, smiley, friendly and willing to help. They have put a lot of effort into this place, and it feels like a top end hotel. The breakfast selection was excellent, fresh and in abundance. There is something for everyone and lots of it. Very very nice and the staff are all over it. Clearing, cleaning, smiling etc. The room was perfect. I had the best 4 night's sleep and better than my actual bed at home. The room was clean and tidy. The shower was fantastic. A large rain head for above and the option of a handheld if you want to switch. I had a kettle, tea/coffee, water etc which for me is exactly what I want. The gym is small but has enough there to do a good workout. If, however you happen to go into there to do weight training, and there is someone lifting also, you will be very limited unless you want to politely switch between sets but that aside, it's a gym and provides running machines, dumbbells and a multi station etc. The cherry on top was the final morning we had to leave. We would not make the breakfast as we were leaving too early but the hotel prepared us a breakfast box each. That was seriously amazing. It contained a ton of stuff from ready-made roll, pre cut bread, butters, spreads, fruit, water, yoghurt, energy bar etc. I was so so impressed and that was a great touch. I honestly really really liked this place and the employees there need to be proud of what they are doing. Id highly recommend this place.

Dishonest. Disappointing.

Примечание: Tripadvisor 1.0/5

Cosmic57 Couples - Реальные отзывы TripAdvisor

Disappointed doesn’t cover it. I’ve stayed before and it’s a good quality hotel. But what to make of a 4 star hotel that accepts your booking at its normal rate without telling you that all the facilities it has that make it a 4 star - little things like the bar, the restaurant, the gym, room service, etc - won’t be working for the duration of your stay? So as my biog says “you get what you pay for”…only here I did not get what I paid for. I got a 2 star hotel experience for a 4 star hotel price. But it’s the dishonesty of the management that sticks in my craw. They knew they were selling me a substandard experience from their norm yet didn’t have the grace to let me know or to adjust the price to reflect what they were actually selling me. My experience aside: the room was good quality and the three members of staff we met in this ghost town hotel were truly excellent and helpful. Can’t praise them more. When I said we were checking out after 1 night of a scheduled 5 night stay they facilitated this and made the process easy. But the honest thing to have done would have been to keep the hotel closed or offer a discount - there were only 13 rooms out of 140 occupied on the night. Maybe their contract with Accor won’t allow them to do either but this experience has been my worst in the many hotels across the world I’ve stayed in this year. And I’m a fan of Mercure hotels too! W

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Другие интернет-пользователи оценили наш отель

  • 277 Отзывов 8.2/10 Расположение
  • 373 Отзывов 8.3/10 Номер
  • 373 Отзывов 9.3/10 Сервис
  • 10 Отзывов 5.2/10 Интернет
  • 306 Отзывов 9.7/10 Завтрак
  • 141 Отзывов 8.6/10 Еда
  • 137 Отзывов 9/10 Чистота

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