Mercure Саппоро 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 443

Гарантия
лучшей цены
Mercure Саппоро - Image 1
Mercure Саппоро - Image 2
Mercure Саппоро - Image 3
Mercure Саппоро - Image 4
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 САППОРО, Япония

Описание

Особенности отеля

  • Web corner and free wifi in the entire hotel

  • 4-звездочный отель в центре Саппоро, удобный доступ к району Сузукино и торговому кварталу.

  • 285 стильных номеров (включая смежные номера)

  • Conveniently located close to public transport links to tourist attractions

  • В нашем спортзале вас ждут самые лучшие и современные тренажеры.

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Расположение отеля

Mercure Саппоро

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 САППОРО
Япония

GPS:43.055595, 141.355682

Телефон
Факс +81 11-513-7575

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч

BORDEAUX

Ресторан Bordeaux предлагает вкусные блюда французской кухни по доступным ценам. По пятницам и субботам сервируется сытный шведский стол. Кроме того, здесь вы сможете попробовать великолепные блюда, приготовленные опытными поварами.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 443

Рейтинг TripAdvisor  4.3/5  Отзывов: 1 595

Сертификат качества 2025

A nice mid tier hotels

Примечание: Tripadvisor 4.0/5

BearHug_ph Реальные отзывы TripAdvisor

Stay for 5 night everything went well, we book directly to them & as a accord members we have a few perks. We paid a reasonable rate given is on Christmas week, room size is ok, front desk is efficient, they do " eco housekeeping" basically you need to inform them if you want your room to be clean, coin laundry washing machine available, free coffee at the 3rd floor lobby, breakfast is nice ( if it come with the room), great location - lots of convenient store, resto, don quixote, malls, even few adult establishment, nearby train station also. Only downside would be is the hotel is pretty full that time, so elevator take awhile or waiting for a available washing machine 😉

Thank you for your loyalty, as it was an honor to have a member such as yourself stay here with us. We are glad to hear that our service has met your expectations and we hope that we can surpass your expectations the next time you stay with us. On your comments, during peak check out times, there are many guests that depart simultaneously that may cause a wait in using the elevator to the 1st floor. We would appreciate your cooperation and understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Mecure Sapporro - Family stay

Примечание: Tripadvisor 5.0/5

Faeez R Реальные отзывы TripAdvisor

Check-in was smooth, assisted by Lia who was both professional and friendly. The rooms were clean (upgraded to privilege floor due to Accor status) and cozy. The pajamas were a nice touch and much appreciated. Breakfast was delicious with a good selection of Japanese and Western cuisine. Hotel was also walking distance to Odori park which allowed us to visit it right after check-in (a definite plus!) Only one feedback - suggest to have teabags/sachets in the rooms (together with the coffee) as not everyone drinks coffee. Other than the one comment, it was a great experience at the hotel and will definitely stay there again the next time we visit Sapporo.

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. It was truly our honor to read your wonderful comments. Your feedback gives us the strength to continue working hard and strive toward an even higher level of excellence. We would also like to sincerely apologize for any inconvenience caused regarding the absence of tea bags mentioned in your comment. In the Privilege Room, Earl Grey tea capsules are included among the capsules provided for the coffee machine. We hope you were able to make use of them during your stay, and we kindly invite you to enjoy them on your next visit. Once again, thank you very much for your kind comments and rating. We very much look forward to welcoming you again and will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Highly Recommended For Service and Convenience

Примечание: Tripadvisor 5.0/5

Joey Y Реальные отзывы TripAdvisor

Location: Convenient, 3mins walk to nearest susukino station, near to Tanukikoji Shopping street (8 mins walk), Airport Limousine bus about 3-4 mins walk across the hotel Price: Reasonable Service: Diamond member was well taken care of, unlimited access to Lounge and food was great, breakfast have wide variety, unique pancake machine to make pancakes by waving hand, ice cream was served, room was upgraded upon check in, able to microwave our food hot at the lobby level

We are happy to hear back from you and for having the time to provide us with feedback from your experience stay with us at the MERCURE Sapporo. It has been a pleasure reading the comments regarding your stay here and we have informed the staff of your kind comments, our staff will that take your comments to heart and feel motivated to strive to improve and provide better service. Once again, thank you for your feedback and we are looking forward to seeing you the future sometime soon. Sincerely, Quality Assurance Team Mercure Sapporo

Smelly and tired room

Примечание: Tripadvisor 2.0/5

nivhana Семьи - Реальные отзывы TripAdvisor

Stayed here for two nights on my first trip to Sapporo. The hotel is situated in a great location with numerous shops and restaurants across and along the streets while the seafood market was a few blocks away. We were upgraded from the twin deluxe room to a premier deluxe room on the 14th floor (1413), which was a bigger room consisting of a couch, but the room itself had a dusty carpet and the bathroom had a revolting urine smell, most likely coming from the seat contraption as it looked ancient. Complained to the front desk and they cleaned it on the second day but the smell still lingered, although it was an improvement from the first night. Soundproofing was below average - on the second night, our neighbors in the upstairs bedroom and next door neighbors started banging something until 2am, perhaps packing something into their bags and every step and creak could also be heard. I liked the welcome gift cookies that were provided but other than that, this hotel needs a thorough deep cleaning and refurbishment.

Dear nivhana, Thank you very much for choosing to stay with us. It was truly an honor to have you as our guest. We are sincerely sorry to hear that certain aspects of your stay did not meet your expectations. Please accept our deepest apologies for any inconvenience caused. We genuinely appreciate you taking the time to share your valuable feedback regarding our facilities. As you mentioned, our property has been in operation for many years, and while we continuously strive to maintain high standards of cleanliness and service, we understand that some areas may need improvement. Your comments have been shared with the relevant teams and will be taken seriously as we work to enhance the overall guest experience. We truly hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and comfortable stay. Sincerely, Quality Assurance Team Mercure Sapporo

“Spacious Rooms, Central Spot—Service Needs Work”

Примечание: Tripadvisor 3.0/5

Elaine L Реальные отзывы TripAdvisor

The hotel’s location is very central, making it convenient for exploring the city. Rooms are well-sized and nicely appointed, and breakfast offers a fairly extensive selection. That said, service and operations could be better. The front desk staff were not very courteous, and even for a simple request—such as assistance with the elevator—you are told to wait in line. Housekeeping was also a challenge. The hotel does not provide daily cleaning unless booked in advance, which can be difficult to manage when you have a busy tour schedule. During our stay, we only received fresh towels and trash collection, but no actual room cleaning or bed-making. Even a simple request for water was refused by the cleaning staff because we were due to check out later that day, despite having paid for an extended stay. The third-floor reception area also feels dated and gives off a tired, almost Chinese restaurant vibe, which could be refreshed to match the otherwise modern rooms. Overall, the stay was good but not great. The location and room quality are definite plus points, but service and housekeeping standards need improvement for the experience to feel truly welcoming and comfortable.

Thank you for choosing Mercure Sapporo and for taking the time to share your review with us. We sincerely apologize for the inconvenience caused by the inaccurate and insufficient information you received. Please accept our deepest apologies. At Mercure Sapporo, we are committed to reducing our environmental footprint by conserving energy and water. As part of this initiative, we offer Eco Cleaning, which includes trash collection and the replacement of towels and amenities. Full room and linen cleaning are provided once every four days during your stay. We kindly ask for your understanding and cooperation with our eco-friendly efforts. Once again, we sincerely apologize for the inconvenience you experienced during your stay. We are committed to improving the quality of our service and sincerely look forward to welcoming you back in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 508 Отзывов 9.6/10 Расположение
  • 1 242 Отзывов 7.9/10 Номер
  • 1 029 Отзывов 8.6/10 Сервис
  • 17 Отзывов 8.1/10 Интернет
  • 428 Отзывов 6.7/10 Чистота
  • 411 Отзывов 8.5/10 Завтрак

В сотрудничестве с Trustyou

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