Ibis Oran les Falaises 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 401 görüş

Otel ekstraları

  • Airport 15 mins away (by car)

  • Located in the heart of the city of Oran

  • Sea view

  • Free WiFi access throughout the hotel

  • Bar with outdoor terrace

ALLSAFE onaylı otel

Otelin konumu

Ibis Oran les Falaises

Avenue De Canastel, Route Des Falaises
31000 ORAN

GPS:35.71447, -0.61473

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar


The taste and colour of the south of Provence

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Daha fazla bilgi edinin

ALL Puanlama  3.9/5  401 görüş

TripAdvisor Derecesi  3.0/5  441 görüş

Good Service

Tripadvisor puanı 5.0/5

Qasimsonam92 İş - TripAdvisor onaylı yorum

It was very good to stay in Ibis for 3 nights. All staff were very supportive specially Djamila was so kind & very helpful. Shahra was also so kind at restaurant who was taking care very well dinting my stay. I would like to come again soon. Shahra speaks English very well so it was very easy to prepare anything for me.

Dear guest, First of all, thank you for taking time to share your feedback with us following your stay. Your comment and rating are very encouraging, we will share them with our team, many thanks! We sincerely hope to welcome you and serve you again very soon at ibis Oran Les Falaises. Best regards


Tripadvisor puanı 1.0/5

Austin F Friends getaway - TripAdvisor onaylı yorum

I had used my credit card to book two rooms for two nights, about one week before my stay. I had received my order confirmation, booking reference and paid for the rooms hotel before arrival. Upon arrival to the hotel, they claimed my reservation was non existent. I then called my credit card company who confirmed the booked was made and accepted. The hotel continued to state I had no room booking and was requesting for me to pay a second time and they would grant me a room. The workers were not helpful at all in trying to fix the issue, and ultimately I left and took my business down the street to a different hotel. As someone who values customer service I will never be returning to any Ibis location.

Dear Austin, First, thank you for taking time to share your feedback with us following your stay. We apology that our services didn't meet your expectations, however, we have noted your observations! Regarding the payment issue we advice you to contact us directly to solve it if still insolved. We sincerely hope to welcome you and serve again at ibis Oran les Falaises. Best regards

Business Trip to Oran

Tripadvisor puanı 3.0/5

amineb946 İş - TripAdvisor onaylı yorum

It's my 1st experience in this hotel, it was very calm although it was full. The breakfast was not too bad. The room was clean. Khadija the receptionist is a very gentle and helpful person. Some adjustments have to done, like the internet connective password daily changes

Hello Mr. Amine, We thank you for taking the time to rate our hotel and for sharing with us your feelings following your stay, this will undoubtedly help us to improve the quality of service. We will pass your compliments on to our entire team, in particular the employees mentioned in your message. We wish you an excellent day and look forward to welcoming you again! Regards

Trip to Oran

Tripadvisor puanı 5.0/5

Waseemalhaffar Aileler - TripAdvisor onaylı yorum

I was in Oran for a quick visit, had a good experience in the hotel. Staff were friendly and helpful at check in and check out. Quick response when asking for other services (extra pillows and an iron). The room was clean and fresh, bathroom also very clean. I enjoyed the breakfast in the terrace with family and notice that social distancing was taken into consideration by hotel management along with other health caring procedures. Over all, nice stay and enjoyable time in the hotel.

Hello Mr. Waseem, Thank you for this nice comment. We are delighted to hear that you enjoyed your family stay in our establishment and that you were able to take advantage of our various services. We hope to have the pleasure of welcoming you back very soon. Greetings

How accor group-IBIS can check in a guest when AC of Hotel is not working that too in summer

Tripadvisor puanı 2.0/5

Pawantsharma İş - TripAdvisor onaylı yorum

ibis Oran les Falaises Hotel Oran PLACE DETAILS Pawan Sharma just now How IBIS can book a room for guest when Ac of the Hotel is not working in summer. totally inhuman .Please be carefull and enquire about AC functioning before checking in. I had a booking on 3rd august . Reservations alloted me a room . But AC of the room was not working. at night app. 9 when i enquired at reservation about AC , some other guests were also there complaianing about Same issue, they told me technicians are working and soon AC will start. at night 12 they said sorry it is not working since last 2 days. and they can not help now. how a hotel like IBIS can allow guests to sleep in packed room without AC in peak summer. . in the morning recervation told that managament had told to inform every guest before check in that Ac is not working in the Hotel , then why we were not informed. this is absolutly not as per standered of Accor hotel /IBIS standered . this is second time happened with me in last 5 weeks. Like Share Add a photo

Hello Mr. Pawan, First of all, we would like to thank you for choosing ibis Oran les falaises, and even more for taking the time to send us your comments which will undoubtedly help us to improve our quality of service, and to better you receive at a future opportunity. Unfortunately, we had a central air conditioning problem at the hotel which lasted for a few days but we were able to fix it afterwards, for this purpose we would like to apologize to you. We hope that on a future visit we can make amends for this bad experience. We look forward to welcoming you back among us. Greetings

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 89 görüş 8.9/10 Konum
  • 253 görüş 4.1/10 Oda
  • 562 görüş 9.1/10 Hizmet
  • 7 görüş 7/10 Wifi
  • 147 görüş 6.1/10 Hijyen
  • 86 görüş 8.1/10 Kahvaltı

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