孟买珠瑚海滩诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.6/5 1,397 评论

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描述

酒店其他优惠

  • 海滩酒店位于珠瑚,距机场 20 分钟车程,可俯瞰阿拉伯海的奇妙美景

  • Gadda Da Vida - 时尚的海景休闲区,可俯瞰大海

  • 体验我们新近翻新、装潢现代的客房

  • 尊享房 - 位于较高楼层,提供免费机场接送服务

  • 酒店房内不允许使用水烟

我们的客房

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酒店位置

孟买珠瑚海滩诺富特酒店

Balraj Sahani Marg, Juhu Beach
400 049 孟买
印度

GPS:19.108683, 72.824364

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.6/5  1,397 评论

TripAdvisor 评级  4.0/5  4,329 评论

卓越奖 2024

Excellent service level

Tripadvisor 评级 5.0/5

RJ4024 经 TripAdvisor 认证的评论

Excellent team at the lounge, special thanks to Gitika and Harshad for their warm welcome and services. They were very attentive to every guest in the lounge and ensuring service was of top level so we can relax and spend time talking and watching the waves....

Below standard versus Novotel Hotels

Tripadvisor 评级 1.0/5

Arun N 经 TripAdvisor 认证的评论

I stayed in Novotel Juhu Beach during 25-28 Nov during an official trip. Their reception staff looked incompetent to handle guests and were taking long time for check-out. They charged me twice on my card and said will refund the money. It's been 40 days and I am following up with them but it is still not refunded. Very poor customer service. This property and staff are not up to the mark of a Novotel property. Would not recommend. And still waiting for the refund.........

Dear Mr.Arun, Namaste from Novotel Mumbai Juhu Beach. We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Please do not hesitate to contact us on +91 91679 98961 for any assistance. Warm Regards, Kunal Shanker General Manager Novotel Mumbai Juhu Beach

Shubham housekeeper - novotel

Tripadvisor 评级 5.0/5

Manoj C 经 TripAdvisor 认证的评论

Very clean and tidy room, Shubham is extremely helpful and we enjoyed staying here. The bed and bathroom was cleaned while we were out and it was very good coming back to a clean room after being out all day. They vacuumed and kept our room how we left it

Dear Mr.Manoj, Namaste from Novotel Mumbai Juhu Beach. Many thanks for sharing your positive experience at our hotel. It is a pleasure to hear that you enjoyed your stay with us. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service. Your kind words of encouragement go a long way in motivating our team to continue to deliver exceptional experience for all our guests. The team is looking forward to welcoming you to another memorable experience in the future. Warm Regards, Kunal Shanker General Manager Novotel Mumbai Juhu Beach

Great and friendly service !

Tripadvisor 评级 5.0/5

GrandTour40538681631 经 TripAdvisor 认证的评论

………..Great service by Shubham !! The room cleaning everyday was very good ! The room was clean, and very comfortable! The bed was nice and so was the pillows……great stay………………………………………………………………………………………………………………………………………………………………

Dear Sir / maam, Namaste from Novotel Mumbai Juhu Beach. Many thanks for sharing your positive experience at our hotel. It is a pleasure to hear that you enjoyed your stay with us. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service. Your kind words of encouragement go a long way in motivating our team to continue to deliver exceptional experience for all our guests. The team is looking forward to welcoming you to another memorable experience in the future. Warm Regards, Kunal Shanker General Manager Novotel Mumbai Juhu Beach

5 star

Tripadvisor 评级 5.0/5

HeenaAhuja123 经 TripAdvisor 认证的评论

Services are good. Staff was supportive specially pallavi and benazir.. good experience 🥰☺️ Must recommend when in Bombay and most importantly they have private beach so that was awesome... Enjoyed alot thank you so much for your hospitality

Dear Ms.Ahuja, Namaste from Novotel Mumbai Juhu Beach. Many thanks for sharing your positive experience at our hotel. It is a pleasure to hear that you enjoyed your stay with us. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service. Your kind words of encouragement go a long way in motivating our team to continue to deliver exceptional experience for all our guests. The team is looking forward to welcoming you to another memorable experience in the future. Warm Regards, Kunal Shanker General Manager Novotel Mumbai Juhu Beach

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其他网络用户评价我们的酒店

  • 1,172 评论 9.5/10 位置
  • 2,104 评论 7.3/10 房间
  • 2,904 评论 7.1/10 服务
  • 26 评论 6.2/10 上网
  • 788 评论 5.4/10 清洁度
  • 532 评论 6/10 设施
  • 451 评论 5.1/10 舒适度
  • 407 评论 7.4/10 早餐

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