客户意见评级 4.7/5 7,756 评论
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 14h00 办理登记入住手续
从 12h00 办理退房手续
豪华房，配备 1 张特大床
豪华房，配备 2 张单人床
来自 100% 认证入住过我们酒店客人的评论发现更多
Services are poor
Tour588231 Business - 08/09/2021 经 TripAdvisor 认证的评论
They charge for ice cubes in rooms, and the are not even served in a closed buckets!!! I informed about my late arrival and shared my flight details and booked a airport pick-up from hotel and even tough in the bill they put "no show retention!!!
unmays Business - 06/09/2021 经 TripAdvisor 认证的评论
It was excellent experience. very quick reception. Attendance by room service was quick. Food was excellent. specially break fast was awesome already. Sofitel is the best 5 star Hotel in Bandra. Staff and the facilities are just perfect. I would definitely stay again when visiting Bandra.
Sofitel Hotel-A Stay I always look forward to
ABHAY2805 Business - 04/09/2021 经 TripAdvisor 认证的评论
SofitelCentrally located,easy to access .The experience right from Check in to Check out is perfection at it's best.Sofitel hotel is really a good example of Team work at it's best,ably led by GM Vikas Kapai.Efficient and knoledgable serive,team is always eager to go extra mile to make you comfortable.Cuisine and restaurant choice makes you vist the place again and again.
Poor experience with Accor
Parasdipti 30/08/2021 经 TripAdvisor 认证的评论
Extremely poor value for money for my Accor plus membership I requested to extend by 1 month but they would not budge finally by force had to use, had same taj package and they gladly extended would not recommend to go for Accor plus membership
rayshaa2017 Business - 12/08/2021 经 TripAdvisor 认证的评论
I have been a regular at the Sofitel Mumbai, for the past 6 years. I was deeply disappointed with the upkeep and standards that have crept into the property. I had booked a Junior suite for a night, and the room was full of stains on the furniture. The TV channels were limited. The room service was extremely lethargic. We also had a few cobwebs in the walk in closet asre.
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