Sofitel Mumbai BKC 5 星

客户意见评级 (ALL 评级) 4.4/5 2,368 评论

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C 57 Block G, Bandra Kurla Complex, Bandra East, 400 051 孟买, 印度

描述

酒店其他优惠

  • 步行 5 分钟即可抵达美国领事馆和 Jio World 会议中心

  • 索菲特俱乐部客房配备豪华设施，提供机场接送服务和俱乐部礼遇

  • 欢迎携带宠物入住。欲了解条款和条件，请与预订人员联系。

  • 提供 9 个宴会场所和会议空间，均配备高科技设施，并提供室内和室外选项

  • 我们有 5 家屡获殊荣的餐厅和酒吧，可为您提供丰富的各式美食

我们的客房

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酒店位置

Sofitel Mumbai BKC

C 57 Block G, Bandra Kurla Complex, Bandra East
400 051 孟买
印度

GPS:19.0675, 72.868611

电话
传真 +91 22 6117 5001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,368 评论

TripAdvisor 评级  4.8/5  9,076 评论

Good stay, but check-in issues took away from the experience

Tripadvisor 评级 3.0/5

vir3n 经 TripAdvisor 认证的评论

Stayed at the Sofitel BKC Mumbai for a night and had a good time apart from a few things. Rooms are great and big, staff at both Pondicherry Cafe and Club Millesime deserve a shoutout. The concierge was great and helped us with each query we had. I was given certain information over the phone by the front office prior to arrival, which was not fully honored at check-in. Make sure to have such communication confirmed over email or remember the staff member’s name you spoke to, as they tend to ask for proof of conversation. Unfortunately, this experience at check-in affected our mood for the rest of the day. I would say their ALL Accor status recognition is average, at best.

Bonjour Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Mumbai BKC. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you. We request you to please share your contact details at taniska.chakrabarti@sofitel.com to be able to connect with you and offer a better resolution and ensure your comfort and satisfaction as your feedback is extremely valuable to us We are delighted to welcome you back with us. Sincerement, Neha Chhabra, General Manager Sofitel Mumbai BKC!

Shekhar from housekeeping is excellent!

Tripadvisor 评级 5.0/5

Connector61237304828 经 TripAdvisor 认证的评论

Shekhar keeps the room in great condition and offers me with great services. He is professional and friendly. Thank you so much.

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

Clean and Consistent!

Tripadvisor 评级 5.0/5

Sanvitha S 经 TripAdvisor 认证的评论

Shekhar was super helpful and very prompt in ensuring our room was clean and neat ever day during our stay. Always felt refreshed and clean after coming back to our room!

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

Luxury Hotel stay in Mumbai

Tripadvisor 评级 5.0/5

D3246TIjohnw 经 TripAdvisor 认证的评论

Booked Sofitel as a result of a stay at another Sofitel. Was not disappointed. Hotel has a great staff, friendly and helpful. The hotel is some distance from Central Mumbai but relatively close to the airport. Traffic in and around the area is the typical chaos found in India. No trouble to get Uber's and taxi's. Room was a reasonable size with a comfortable bed. We had our adult daughter with us and needed a rollaway which was not at all comfortable (too hard) and cme without enough pillows. Small pool area on 3rd floor was neat and tidy although water seemed a bit chilly. Good poolside service. Cafe and breakfast buffet were very good. Lots of chocies at reasonable prices and staff were helpful and friendly. Concierge and front of hotel deserve special mention for their helpfulness. Would definitely stay here again if ever back in Mumbai.

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

Perfect Stay

Tripadvisor 评级 5.0/5

Ajaysinhji 经 TripAdvisor 认证的评论

Amazing Stay for Staycation in Mumbai, it was our layover Stay but enjoyed like Staycation. We have reached early but as an Accor Gold Member they have allowed early check in and the breakfast as well which we couldn't avail as Stay was just till the night... Restaurant ambience, the live music & the food is awesome even they have different restaurants in this property. Room was very beautiful with all the amenities which required, all staff are very sweet & professional. Thanks definitely we will visit again whenever we will be in Mumbai. Ajaysinh Jadeja Wandering Minds with aj

Bonjour Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Sincerement, Neha Chhabra General Manager Sofitel Mumbai BKC!

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其他网络用户评价我们的酒店

  • 1,046 评论 9.4/10 位置
  • 2,090 评论 8.6/10 房间
  • 6,503 评论 9.5/10 服务
  • 31 评论 7.4/10 上网
  • 3,344 评论 9.4/10 食物
  • 1,429 评论 9.4/10 氛围
  • 1,091 评论 9.5/10 早餐
  • 887 评论 8.5/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。