坤甸市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 253 评论

坤甸市中心美居酒店 - Image 1
坤甸市中心美居酒店 - Image 2
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描述

酒店其他优惠

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

我们的客房

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酒店位置

坤甸市中心美居酒店

Jl Jenderal Ahmad Yani 91, West Kalimantan
78124 坤甸
印度尼西亚

GPS:-0.055007, 109.348544

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  253 评论

TripAdvisor 评级  4.6/5  1,881 评论

卓越奖 2025

Always Mercure , always home

Tripadvisor 评级 5.0/5

Voyager12425583974 经 TripAdvisor 认证的评论

Strategic place , best food . Very hospitality and always wanna back here for the next trip. They have a corner for support local product like a traditional snack , Tenun , and many handy craft from the Dayak tribe who’s biggest community in West Kalimantan. Hotel near from A Yani mall where we can buy all stuff we need.

Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

Very unpleasant experience in Mercure Pontianak...!!!

Tripadvisor 评级 1.0/5

andriyudas 商务住宿 - 经 TripAdvisor 认证的评论

I stayed on May 7, 2025 in room 750 and since I entered the room the AC did not function normally until 3.00 am the hotel could not fix the AC and the hotel was full today. I had to be disturbed several times and bothered me to move to other room in different floor and I refused. And then at 3.30 I was offered to move to a room on the same floor 701 which was said to have just been cleaned. There is a room cleaned at this hour....????? And the room I got in 701 was a twin bed while the previous room was superior with a queen bed. really annoying and unpleasant experience in this hotel.

Dear Sir/Madam , Thank you for taking the time to tell us about your experience at the Mercure Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

Mecure is the best

Tripadvisor 评级 5.0/5

333muma 经 TripAdvisor 认证的评论

The staff are friendly n helpfull. Good bfast n comfortable staycation. Highly recomended. Location is strategic near to Aryani mall n other shopping shops. Parking is always available n easy to access. I realy enjoy my stay here. Tq everybody.

Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

The Best Hotel in Pontianak

Tripadvisor 评级 5.0/5

Abu_Has 经 TripAdvisor 认证的评论

Staying at Mercure Pontianak makes for an amazing experience. Mercure Pontianak position is very strategic with a very close distance to the mall. This hotel is equipped with a swimming pool and good pool facilities. The room I stayed in was very comfortable.

Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

Honesty and Kindness

Tripadvisor 评级 5.0/5

Meander53274766319 经 TripAdvisor 认证的评论

I would like to thank the staff at Mercure Pontianak for their honesty and kind return of my property which I stupidly left in the safe in the room after checking out. Thank you and extremely grateful to especially to Selin. The stay was also very pleasant with nice big room and the hotel is well located with a shopping mall next door.

Kepada Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

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其他网络用户评价我们的酒店

  • 115 评论 9.1/10 位置
  • 302 评论 8.3/10 房间
  • 360 评论 8.8/10 服务
  • 9 评论 7.4/10 上网
  • 237 评论 8.7/10 食物
  • 171 评论 8.3/10 清洁度
  • 131 评论 8.9/10 早餐
  • 5 评论 2.5/10 运动休闲

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