坤甸市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 241 评论

保证最优惠房价
坤甸市中心美居酒店 - Image 1
坤甸市中心美居酒店 - Image 2
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Jl Jenderal Ahmad Yani 91, West Kalimantan, 78124 坤甸, 印度尼西亚

描述

酒店其他优惠

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

我们的客房

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酒店位置

坤甸市中心美居酒店

Jl Jenderal Ahmad Yani 91, West Kalimantan
78124 坤甸
印度尼西亚

GPS:-0.055007, 109.348544

电话
传真 +62 561 768833

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  241 评论

TripAdvisor 评级  4.6/5  2,025 评论

卓越奖 2025

Great Stay

Tripadvisor 评级 5.0/5

Gabriel Jonas A 经 TripAdvisor 认证的评论

came here for attending my best friend’s wedding , just a short stay one night but memorable for me , thankyou Meisy and team for a very warm welcome and assistance during my stay.. the breakfast also nice.. will definately come back again if i have the chance to visit pontianak again

Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to know that, although your stay was short, it was memorable—especially during your visit for your best friend’s wedding. We truly appreciate your kind words for Meisy and the team. We will be sure to pass along your appreciation, as they will be very happy to know their warm welcome and assistance made your stay more enjoyable. We are also pleased to hear that you enjoyed our breakfast. We look forward to welcoming you back to Mercure Pontianak City Center should your travels bring you to Pontianak again. Warm regards, Ulysses Jeffrey General Manager

Not the Accor Hotel You Should Stay at in Pontianak

Tripadvisor 评级 2.0/5

Nicholas W 经 TripAdvisor 认证的评论

Sad to see this hotel in such decline. The whole place stinks of cigarettes, the rooms are dark and dated and filled with broken doors and bathroom sinks, with dirty windows. The gym is filled with broken equipment. Staff are nice but need training on Accor loyalty tier inclusions, had to beg for mine multiple times.

Dear Mr Nicholas, Thank you for taking the time to share your detailed feedback. I’m very sorry to learn that your recent stay at Mercure Pontianak did not meet your expectations. Please accept my sincere apologies for the inconveniences you experienced, particularly regarding the room condition, cleanliness, and gym facilities. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. I also regret the issues you faced with the recognition of your Accor Live Limitless benefits. This does not reflect our usual standards, and we will reinforce training to ensure our team delivers the level of service and recognition our loyal members deserve. While I understand your disappointment, I truly appreciate your feedback, as it helps us improve. I hope we may have the opportunity to welcome you back in the future to experience the improvements we are working on. Warm regards, Yogi T Septian Front Office Manager

staycation

Tripadvisor 评级 5.0/5

Vacation31025230125 经 TripAdvisor 认证的评论

breakfast was good... love the location which near to the mall and also it has jogging track. room was quite clean and view was good

Dear Guest, Thank you so much for your kind review and for giving us the opportunity to be a part of your stay. We’re truly delighted to hear that you enjoyed the breakfast, appreciated our convenient location near the mall, and made use of the jogging track. It’s also great to know that you found the room to be clean and the view enjoyable — we always strive to provide a comfortable and refreshing stay for all our guests. Your positive feedback is very encouraging for our team, and it motivates us to continue improving and delivering the best possible service. We sincerely hope to welcome you back again soon for another pleasant experience. Warm regards, Ulysses Jeffrey General Manager

Mercure

Tripadvisor 评级 5.0/5

Yenni Y 经 TripAdvisor 认证的评论

Very great experience!!! Lovestaying at mercure pontianak.. Very great hotel. Staff were so friendly!!!! Great food

Kepada Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami sangat senang apabila Bapak/Ibu merasa puas dengan pelayanan kamar dan makanan yang enak, bagi kami pelayanan terbaik adaalah utama untuk tamu kami. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ulysses Jeffrey General Manager

Tripadvisor 评级 5.0/5

Mochamad R 经 TripAdvisor 认证的评论

Room and service was great! Food was good, easy access to mall. I only stay for one night, but it leaves good impression on me.

Kepada Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami sangat senang apabila Bapak/Ibu merasa puas dengan pelayanan kamar dan makanan yang enak, bagi kami pelayanan terbaik adaalah utama untuk tamu kami. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ulysses Jeffrey General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 112 评论 9.5/10 位置
  • 279 评论 8.2/10 房间
  • 308 评论 8.7/10 服务
  • 8 评论 8.2/10 上网
  • 150 评论 8.4/10 清洁度
  • 107 评论 8.8/10 早餐
  • 21 评论 6/10 性价比
  • 5 评论 1.7/10 运动休闲

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