开塞利诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 499 评论

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描述

酒店其他优惠

  • 可欣赏埃尔吉耶斯山 (Mount Erciyes) 美景

  • 现代会议设施

  • 整个酒店都提供免费无线网络

  • 距市中心 5 分钟车程

  • 距开塞里机场 5 分钟车程

我们的客房

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酒店位置

开塞利诺富特酒店

Yenipervane Mah Kocasinan, Bulvari No 163 Kocasinan
38110 开塞利
土耳其

GPS:38.735816, 35.498283

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  499 评论

TripAdvisor 评级  4.5/5  413 评论

卓越奖 2023

dirty bed sheets

Tripadvisor 评级 2.0/5

xxxxVoyager1980xxxx 经 TripAdvisor 认证的评论

When I wake up next day morning I saw a blood stain ( small one ) on the sheets. I checked my self first if I cut my self but no it was a dry one, probably was not washed properly. I told this to reception but I dont think he cared much. this is an old hotel but at least i thought it was clean. After this experince never again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you shortly. Sincerely Yours, Hotel Management

停车方便,服务态度不错

客户意见评级 3.5/5

匿名 商务住宿 - 所有已确认评论

入住快捷,服务友好

尊敬的 Lihua W.: 感谢惠赐有关下榻 Novotel Kayseri 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

非常舒适

客户意见评级 5.0/5

Nejati T. 商务住宿 - 所有已确认评论

酒店非常舒适,房间干净,整洁,酒店饭菜好吃,员工和善,服务到位。

Dear Nejati T., We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Stay at Novotel Kayseri

Tripadvisor 评级 5.0/5

obnsrbg 家庭住宿 - 经 TripAdvisor 认证的评论

I had a really good time.The staff is very kind, helpful and welcoming. Absolutely perfect. From check-in to check-out, all departmental services were excellent. This hotel is one of the best in Kayseri. I would definitely recommend.

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

One of classic Novotel stay

Tripadvisor 评级 4.0/5

driveronroad01 家庭住宿 - 经 TripAdvisor 认证的评论

Cleanliness of the room. The carpets are dirty, dusty and some foods on it from the previous guests. We saw some foods under the sofa when the house keeper open it for my son. That is not something usual for Novotel. I hope it is for just once. Additional to this, The room temperature was too high even we kept the AC off. Because the season, the cold mode of AC was not functional. It was about 27 celsius degree, I measured it with my watch. We had to open the windows while it was raining outside. We got sick after all.

Dear driveronroad01 We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 141 评论 9.5/10 位置
  • 274 评论 7.5/10 房间
  • 423 评论 9.2/10 服务
  • 23 评论 9.6/10 上网
  • 238 评论 8.5/10 清洁度
  • 158 评论 8.8/10 早餐
  • 120 评论 9.7/10 食物
  • 5 评论 5/10 运动休闲

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