ibis budget Verdun 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 503

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Rue Jean Norton-Cru, ZAC Sud Actipôle, 55100 VERDUN, France

Описание

Особенности отеля

  • Free, private parking lot

  • Free Wi-Fi within the hotel

Наши номера

Расположение отеля

ibis budget Verdun

Rue Jean Norton-Cru, ZAC Sud Actipôle
55100 VERDUN
France

GPS:49.147819, 5.409608

Телефон

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак

Завтрак

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 503

Рейтинг TripAdvisor  3.5/5  Отзывов: 617

I'm awaiting refund for my room, air conditioning wasn't working, staff are very rude and do not care

Примечание: Tripadvisor 1.0/5

Bev C Реальные отзывы TripAdvisor

I'm pregnant, Room 127 the air conditioning was not working, it was 32 degrees outside and the room was boiling as at the front of hotel. I set it on 15 degrees on cool and after 3 hours it was still nearly 26 degrees! I complained to reception to move rooms, but was told the hotel was full and there was no spare rooms. The lady on reception was rude and said she could not check the air conditioning in my room (which I had paid for in booking and needed it) She told me to message Celine the director which I did, the message I got back from her was next time you stay at Verdun budget you will receive a commercial gesture? Well, I'm not planning on coming back, i would like some compensation back for this room ASAP.. I have asked for this but my message on booking.com has been ignored. I had to sleep in my friends room as air conditioning was working in theirs. Absolutely disgusting way to treat customers. I am still awaiting a refund!!!!!!

Dear Customer. We are sorry to hear that your stay was not pleasant for you. Please know that the management has changed and we will be happy to welcome you again and in good condition !!!! Kind regards.

Horrible experience at Ibis Budget, Verdun

Примечание: Tripadvisor 1.0/5

Kissatu Реальные отзывы TripAdvisor

We got robbed at Ibis Budget in Verdun :( We arrived at Ibis Budget after 10pm on July 12, after having tried another hotel of the same hotel chain in the area. We booked and paid Ibis Budget from our phones at arrival, still in the hotel parking lot. And then - when we inserted our reservation code into the machine in front of the hotel, the machine told us that our code was not valid. There was no one at the hotel. There was no way to get in, although we had paid the hotel and gotten our reservation code in the internet just then and there. When trying to call and at the end email the person responsible for the hotel, the worst is that we received a practically insulting email back implying that we were just trying to lie to them to get our money back for no reason, that they considered us a "no-show" to the hotel. They denied that there had been any problem with their IT systems, although their machine had given us an error message saying our booked and paid reservation code was not valid. We are in shock for the horrible experience. We paid but were not able to enter to the hotel. And to boot, we received an insulting response from the person responsible for the hotel. We are escalating the issue and still trying to get our money back at Accor Hotels, to which Ibis Budget belongs.

Dear Customer. We are sorry to hear that your stay was not pleasant for you. Please know that the management has changed and we will be happy to welcome you again and in good condition !!!! Kind regards.

Ibis budget Verdun

Примечание: Tripadvisor 1.0/5

Louis B Friends getaway - Реальные отзывы TripAdvisor

The lights turned on themselves and flickered all night long and the leg of the bed was broken. The room didn’t allow any privacy. At 8am, there was no breakfast, no more food to eat, no more milk/orange juice to drink. And the toilets made a huge sound when the door closed itself.

Dear Customer. Thank you for taking the time to share your opinion following your stay at our hotel. Hoping to welcome you again. Kind regards Alicia.

Great budget hotel but thin walls

Примечание: Tripadvisor 4.0/5

241gemmaw Couples - Реальные отзывы TripAdvisor

This is a great budget hotel in Verdun. Easy access, lots of parking and a great price. The room was very spacious. Please be aware it’s budget so it’s basic but you get all you need to survive for a night in a comfortable environment. Staff were lovely and the hotel was clean. My only gripe is that the walls are very thin and you could hear pretty much everything in the next room, including the bathroom activities 😳 This could have been avoided as the hotel was pretty empty. We really didn’t need to be back to back rooms, we could have been spaced out. Overall though exactly what I expected at a great price!

Cher Client. Nous vous remercions pour l'avis que vous avez laissé sur notre personnel ainsi que sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtel Ibis Budget Verdun, Nous ne manquerons pas de partager votre avis avec tout notre personnel. Votre satisfaction est la plus belle des récompenses pour notre personnel qui redouble d'attention. En espérant vous accueillir à nouveau très bientôt. Cordialement Alicia.

Absolutely awful hotel

Примечание: Tripadvisor 1.0/5

acorndorset Couples - Реальные отзывы TripAdvisor

Well what can I say, room was like a prison cell dirty bathroom no lock on the toilet door so it would not stay shut, the whole room smelled of cigarettes, and to cap it off the rear car park was like a lorry park I was kept up all night by the sound of lorry engines running all night would avoid at all cost

Dear Customer. Thank you for taking the time to share your opinion following your stay at our hotel. We are sorry that you did not enjoy your stay. Hoping to welcome you again. Kind regards.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 154 Отзывов 8.1/10 Расположение
  • 492 Отзывов 4.6/10 Номер
  • 357 Отзывов 7.2/10 Сервис
  • 209 Отзывов 4.7/10 Чистота
  • 207 Отзывов 6.2/10 Завтрак
  • 47 Отзывов 3.1/10 Атмосфера
  • 36 Отзывов 2.9/10 Удобства

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