ibis Oviedo 2 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 003

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Opis

O hotelu

  • 100% non-smoking hotel

  • Private car park

  • Meeting room for your events, with capacity for up to 20 attendees.

  • Easy access. Perfect location to visit the city and the entire principality

  • The hotel is well connected to train and bus stations

Nasze pokoje

Lokalizacja hotelu

ibis Oviedo

Calle ernesto winter blanco, 6, tras estacion bus
33012 OVIEDO
Spain

Pozycja GPS:43.373615, -5.849263

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Obsługa hotelowa

RTCA CAFETERIA

Take the time to enjoy a delicious glass of wine in a modern setting.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 003

Ocena TripAdvisor  4.0/5  Liczba opinii: 903

Ibis Hotel, Oviedo, Spain

Ocena na stronie TripAdvisor 3.0/5

EveHamilton Opinia zatwierdzona w TripAdvisor

The hotel is quite adequate, that is, if you are there for sightseeing. No frills, the basics and it works nicely. But, well, the evening staff at the bar/restaurant (2, 20 somethings--males) have some major educating on restaurant service. The first night our bill was missing the wine on our bill---and as a former manager, I immediately brought this to his attention. He and his coworker thought this to be quite funny---not knowing enough Spanish, I didn't quite know what they were saying to each other, but he re-did the receipt to include them. The second night my husband and brother-in-laws meals were not included on the receipt. Also, at one point we wanted to order more drinks, and our table cleared, and waited and waited and waited, finally from where we were sitting, I stood up only to see the two coworkers fully engrossed in a fashion website on the computer! Got his attention after quite a bit---he brought the drinks but our table (both nights) never got cleared before we left. We were pleasant and smiled through both nights thinking it might make a difference, sadly not. We observed others there and their treatment was also the same. I wouldn't want him and his coworker to lose their jobs, but, some MAJOR training in customer service needs to be done. If it wasn't for the restaurant snafu, We would have given this place a solid 4 stars. But, because of the restaurant service issues ONLY, we will only give it a 2.5 out of 5 stars.

Hello Eve Thank you for taking the time to share your feedback. We appreciate your positive remarks about the hotel's adequacy for sightseeing and are pleased to know that you found the basics in order. However, we are genuinely sorry to hear about your less-than-satisfactory experience with the evening staff at our bar/restaurant. Your concerns about the billing discrepancies and the delayed service are taken seriously, and we sincerely apologize for any inconvenience caused. Rest assured that we have addressed these issues with our staff and will be implementing additional training to ensure that our team is well-equipped to provide excellent customer service. We understand the importance of a seamless dining experience, and we regret that we fell short of your expectations. Your feedback is invaluable to us, and we hope you give us another opportunity to provide you with the level of service that we strive to deliver. We appreciate your understanding and hope to welcome you back for a much-improved experience. Regards Eduardo Triñanes General Manager

Great Stay with Excellent Service!

Ocena na stronie TripAdvisor 5.0/5

Xuanyi 绚 Opinia zatwierdzona w TripAdvisor

All the negative reviews about this delightful hotel are rather unfair. In my opinion, the utilities, service, comfort and cleanliness of our stay and room commensurate with the price that we have been charged. The location is great. We walked from the hotel to the city centre and walked through a few neighbourhoods and got a glimpse of the locals' lives. Parking at the basement of the hotel was very reasonably priced and convenient. Roberto at Front Desk was excellent in every aspect - warm smile, friendly information about the city, and so polite and respectful. Breakfast, to us, was sufficient and varied. We enjoyed it very much, and have no complaints. Being Silver Accor member, we were given welcome drinks but were a bit disappointed that there was only beer or bottled juice or soft drinks. No cocktails, Ibis? Come on, be more generous next time :-)!

Great Value!

Ocena na stronie TripAdvisor 4.0/5

Janice M Opinia zatwierdzona w TripAdvisor

Really good experience from start to finish, the beds were really comfortable, the rooms were completely 100% soundproof, I couldn't believe it, Really clean, couldn't do enough for us, staff pleasant, Really good value for what we paid, Good Coffee, good Beer, 24 hour bar, and 24 hour service. Thanks to you all for a wonderful experience. x

Pleasant

Ocena na stronie TripAdvisor 4.0/5

b037 Friends getaway - Opinia zatwierdzona w TripAdvisor

We arrived late and left early and indeed I think rooms were in short supply as they phoned to make sure we were coming which I think is a good sign of it being busy. The staff were helpful and we had nice food in the bar area which was open late. The Asturian cheese plate of local delicacies was very good in particular and a nice touch. The rooms were ibis-y which is why I stay in an ibis. This was a satisfying stay.

Ibis Oviedo

Ocena na stronie TripAdvisor 4.0/5

petereldridge Friends getaway - Opinia zatwierdzona w TripAdvisor

Good value with comfortable rooms and en-suite facilities. Staff very friendly and helpful. The bar area served well for breakfast, refreshments and if required an evening meal. The food was standard fare for breakfast and for the evening basic Spanish presentation - absolutely fine if you want to avoid the 30 minute walk into town. Location is a little out of town and we had two nights of the local cider celebration going on to 2 am!

Hello Peter Thanks a lot for your kind review!! Regards Eduardo Triñanes General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 512 Liczba opinii 7.4/10 Lokalizacja
  • 812 Liczba opinii 5.5/10 Pokój
  • 614 Liczba opinii 8.6/10 Obsługa
  • 392 Liczba opinii 7.6/10 Śniadanie
  • 363 Liczba opinii 5.3/10 Czystość
  • 330 Liczba opinii 7.3/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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Odległość 33 m

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