ibis budget Лугано Парадисо 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 368

Гарантия
лучшей цены
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Via Geretta, 6900 ПАРАДИСО, Швейцария

Описание

Особенности отеля

  • Бесплатный скоростной Интернет (WIFI)

  • В бронирование входит транспортная карта Ticino Ticket!

  • Всего в нескольких шагах от озера Лугано!

Наши номера

Расположение отеля

ibis budget Лугано Парадисо

Via Geretta
6900 ПАРАДИСО
Швейцария

GPS:45.991206, 8.945837

Телефон
Факс +41 91 986 19 39

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Курение на территории отеля запрещено

Завтрак

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 368

Рейтинг TripAdvisor  3.6/5  Отзывов: 606

The Disappearing Name Tag: Daniel at Reception

Примечание: Tripadvisor 1.0/5

Wander66693007119 Реальные отзывы TripAdvisor

Disappointed with Reception and Extra Charges I booked Ibis Budget Lugano through Booking.com for £109, which clearly included £10 city tax and VAT. However, when I arrived, the receptionist (with the name tag “Daniel”) insisted I had to pay the city tax again, saying it was a “mistake on Booking.com.” I showed him my confirmation several times, but he refused to respect the booking price. After consulting someone I believe was the manager, he returned without his name tag – as if removing it would make the problem disappear. When I mentioned that I would contact Booking.com and leave a review, they went silent and offered no explanation. Overall, the situation felt unprofessional and disappointing. Guests should be aware that the hotel may not honor the advertised price.

Bad smell in two out of three rooms

Примечание: Tripadvisor 2.0/5

thomas12321 Семьи - Реальные отзывы TripAdvisor

The facility meets the standard expectations for an Ibis Budget and is situated in a great location, a short distance from a bus stop and within walking distance to the lake. Unfortunately, our experience was ruined by a sour smell in two out of the three rooms we had. We won’t risk staying here again.

Excellent budget hotel.

Примечание: Tripadvisor 5.0/5

John P Реальные отзывы TripAdvisor

This is an excellent choice of budget hotel. The rooms are very samll but perferctly clean and functional. The location is also very good, about a 5 minute walk from the lake and promenade and not so far from the town centre - easy walking distance. If you are on a budget then this is the pace to stay in Lugarno and very good value by Swiss standards.

Mistreatment

Примечание: Tripadvisor 1.0/5

315benalia Реальные отзывы TripAdvisor

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

Fine visit however one issue address below...

Примечание: Tripadvisor 3.0/5

Larkin H Couples - Реальные отзывы TripAdvisor

Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure we watched several early arrivers drop their bags for storage before their check in was available. Perhaps we interacted with a misinformed staff member, perhaps the restrictions changed in a matter of two days (I doubt it). But this left a sour taste in our mouth upon departure.

Dear Mr. Larkin, Thank you for choosing our ibis budget Lugano Paradiso and for sharing your impressions with us. We are really sorry about the misunderstanding, since COVID-19 we had to change and adapt multiple times. We hope that we will have the pleasure to welcome you again in the future and better serve you. Best regards Ambra - Front Office Team

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Другие интернет-пользователи оценили наш отель

  • 594 Отзывов 9.1/10 Расположение
  • 760 Отзывов 4.4/10 Номер
  • 411 Отзывов 8.8/10 Сервис
  • 19 Отзывов 5.5/10 Интернет
  • 444 Отзывов 2.4/10 Комфорт
  • 344 Отзывов 8.5/10 Завтрак
  • 250 Отзывов 5.1/10 Соотношение цены и качества
  • 226 Отзывов 7.8/10 Чистота

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