ibis Лугано Парадисо 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 569

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Описание

Особенности отеля

  • Всего в нескольких шагах от озера Лугано!

  • Транспортная карта Ticino Ticket входит в стоимость!

  • Выгодные предложения для всех!

Наши номера

Расположение отеля

ibis Лугано Парадисо

Via Geretta 7
6900 ПАРАДИСО
Швейцария

GPS:45.991259, 8.945558

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

BAR

Недоговорная фотография

Место, созданное для отдыха: Вы всегда можете сделать перерыв и расслабиться в баре ibis в любое время.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 569

Рейтинг TripAdvisor  4.0/5  Отзывов: 673

No customers service.

Примечание: Tripadvisor 1.0/5

B2250CWpascalv Семьи - Реальные отзывы TripAdvisor

This hotel was booked as a passing thru on our way. As this hotel is together with the IBIS budget, we were surprised when we saw the room! Very basic room with no fridge and a bathroom from out of space! When you are in suisse the price for roaming and mobile data is very expensive, sow we were really happy to have internet in the hotel. Unfortunately the WIFI was out of service for the whole day and night. In morning the WIFI was still out of order. Our planning fell in the water due to this fact. We asked the servant for a refund for their service, because they could not meet their standard. They sent us on our journey with the excuse, “we will contact you”. They did and their answer was,” we cannot compensate for the uncomfortable situation” As a point of view for customers service this is very poor! Some kind of compensation is in its place! If you come here don’t expect service because they just want to make money.

Dirty hotel

Примечание: Tripadvisor 1.0/5

Daniel H Реальные отзывы TripAdvisor

Very bad hygiene! When people change rooms, they only change the toalsand the sheets if they aren’t very dirty. Told by the cleaning lady! After that they charge you cleaning fees for sheets,pillows and other stuff if they are dirty. Very little rooms where you are allways earing the noise from pipes. Better pay a little bit more and have something with a little bit of hygiene.

A good hotel at a good price

Примечание: Tripadvisor 5.0/5

Seyed Alireza J Реальные отзывы TripAdvisor

The hotel is well located near both the public transportation system and the beautiful lack of Lugano. You can get the city center on foot easily. The staffs are truly friendly and wish to help. The Wi-Fi is truly fast and accessible just after check in.

Неоднозначно

Примечание: отзывы клиентов 3.5/5

В. Деловые путешественники - Проверенные отзывы - ALL

Сильно удивлен, что когда я прибыл в 9:27 на завтрак все уже было убрано и мне сказали, что завтрак до 9:30. При въезде об этом не говорили. Мне не нужен весь шведский стол, но возможность съесть яичницу в отеле должна быть

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ileana - Front office manager

Good location, comfortable stay

Примечание: Tripadvisor 4.0/5

KeikoKatze Couples - Реальные отзывы TripAdvisor

The hotel is conveniently located in a quiet area and is close to the cable car station and bus stops with easy access to Lugano city centre by bus or on foot. Room is of reasonable size and clean. Good air-conditioning which is particularly important during the hot summer this year. But the pillows are too soft for me. Staff could have been a bit more welcoming and considerate/flexible.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 367 Отзывов 9.3/10 Расположение
  • 467 Отзывов 5.8/10 Номер
  • 353 Отзывов 8.3/10 Сервис
  • 17 Отзывов 6.4/10 Интернет
  • 292 Отзывов 8.2/10 Завтрак
  • 182 Отзывов 8.3/10 Чистота
  • 123 Отзывов 4.5/10 Соотношение цены и качества
  • 63 Отзывов 4.6/10 Удобства

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