慕尼黑机场诺富特酒店

客户意见评级 (ALL 评级) 4.4/5 4,620 评论

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描述

酒店其他优惠

  • 拥有四通八达的公共交通和机场网络

  • 会议设施,包括餐饮、设备和组织支持

  • 儿童可免费入住;提供游乐园和儿童菜单

  • 行政房,配备办公区、奈斯派索咖啡机和无线网络

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酒店位置

慕尼黑机场诺富特酒店

Nordallee 29
85356 慕尼黑
德国

GPS:48.354752, 11.758225

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

THE FLAVE OF MUNICH

"The Flave of Munich(慕尼黑风味)"活动每天下午 5 点到晚上 10 点举行。您可以尽情享用我们的现场烹饪台新鲜烹制的国际特色美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  4,620 评论

TripAdvisor 评级  4.0/5  2,533 评论

位置较好

客户意见评级 3.5/5

Helen Z. G. 商务住宿 - 所有已确认评论

位置较好、方便出行。服务响应慢、入住等待时间很长,3月3日是星期天,可能服务人员少,但应该可以优先安排调整。另外我将一个粉饼、一瓶香水和一支口红遗落在房间了,没有收到任何反馈!

Dear Helen, Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient for your travels. We apologize for the slow service and the long wait during check-in. Your feedback regarding the staffing on Sundays is duly noted, and we will certainly prioritize adjustments accordingly. Regarding the items you left behind in your room, please accept our apologies for any inconvenience caused. We will investigate the matter and get back to you as soon as possible with any updates. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Luisa from Novotel Munich Airport

Fine hotel- bus to it a mystery!

Tripadvisor 评级 5.0/5

zotar 家庭住宿 - 经 TripAdvisor 认证的评论

Arrived on a late flight and had a booking at this hotel before onward travel. We were advised to get the public bus to the hotel but on arrival it seemed they had moved the bus stop! Could not work out to where it had gone, and at 11pm there were no people to ask in a deserted airport. So ended up getting a taxi. Got hotel and it was fine. Comfortable and what you would expect from Novotel.

Hello Zotar, Thank you for sharing your experience with us. We appreciate your positive feedback about the hotel and are pleased to hear that your stay was comfortable and met your expectations. We apologize for any inconvenience you experienced with the public bus and the changes to the bus stop. Your feedback is valuable, and we will address this issue to ensure a smoother experience for our guests in the future. If you have any further comments or suggestions, please feel free to share them. We hope to have the opportunity to welcome you back in the future. Best regards from Novotel Munich Airport

Nice hotel in Muc airport area

Tripadvisor 评级 4.0/5

DamjanB_84 商务住宿 - 经 TripAdvisor 认证的评论

Nice hotel at Muc Airport area. From the arrival terminal 10eur taxi or 2.9e bus ticket to the hotel. Nice and clear rooms,good wifi,very nice breakfast. Lobby restaurant open until 1030 for meals so convinient if you arrive late. Stayed here several times,and plan to stay in future. Thanks

Dear Damjan, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you find our hotel nice and convenient, especially appreciating the clear rooms, good Wi-Fi, and very nice breakfast. It's fantastic to know that our location and services have made your stays enjoyable, and we look forward to welcoming you back on your future visits. Thank you for your continued loyalty! Best regards from Novotel Munich Airport

Overall a great choice for accommodations with the added bonus of being close to the airport.

Tripadvisor 评级 5.0/5

bayarea1000 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed here for a quick overnight at the end of our trip to make an early morning flight. The breakfast was really really good. As an American, I want more than the continental fare you normally get at European hotels. So in addition to the lovely cold cuts, cheeses, cereals, and baked goods, they had sausages, eggs, baked beans, waffles, and pancakes. (Side note - they have this machine that makes the pancakes at the push of a button, and two hamster-sized pancakes roll off a conveyor belt. Equal parts hilarious and delicious!) I really appreciated the room layout which was unusual. The toilet was on its own, furthest from the bed area, allowing for maximum privacy. And the bath/shower/sink had doors at an angle that opened up to the sleeping area. The table/desk was retractable to make more table space, and the free waters and small fridge were a nice touch. The coffee maker looked nice but we didn't need to use it since we went down to breakfast first thing in the morning. Linens were clean and pillows were a good level of firmness. Location was great since it was only one stop on the bus (to and from the airport). Otherwise the on-airport hotel was 8x more expensive than our stay at Novotel. Slight minuses (but not enough to take off a star): - shelf under the sink where we put our toiletries and extra towels was dusty - the anti-skid petals in the bathtub were marked (hard to avoid so I'm not sure what the solution would be) - half glass enclosure for the shower was a bit tricky for us to figure out so as to not spray water all over the bathroom floor, but partially due to the really strong water pressure - additional cot and single pull out sofabed (we are a family of 4) were uncomfortable e.g., too soft and springy. This is typical but somehow wasn't the case at our hotel in Munich - directions to the hotel could be clearer. First, it's better to call it the public bus rather than a shuttle, which implies hotel exclusivity and potentially gratis. Second, signage at the airport was not updated so the pick up spot had changed but we didn't realize it until we wandered up and down the area to find a sign about the change. Third, the bus didn't say 635 on the sign, nor did they announce stops. So it would help to indicate exactly where the pick up spot is and the fact that it's the first stop.

Dear bayarea1000, Thank you for taking the time to share your detailed feedback on your recent stay at Novotel Munich Airport. We're happy to hear that overall, you found our hotel to be a great choice for accommodations, especially given its proximity to the airport. We love to hear that you enjoyed the breakfast options provided at our hotel. We understand the desire for a more substantial breakfast, and we are pleased that our diverse offerings met your expectations. We're particularly glad that the pancake-making machine brought an element of amusement to your breakfast experience. We appreciate your positive remarks about the unique room layout and the thoughtful design elements that contribute to privacy and convenience. We also value your constructive feedback on areas where we can improve. Regarding the directions to the hotel, we appreciate your suggestions for clearer communication. We will review and update our information. Once again, we appreciate your detailed feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Safe travels! Warm regards,

Rooms are too hot and too dry!

Tripadvisor 评级 1.0/5

Surfergirl2020 家庭住宿 - 经 TripAdvisor 认证的评论

This hotel has the worst ventilation/thermostat system in their rooms. We had our room set at 5C all night, and we were still so hot and so dry, that we felt like we were in the desert. We even slept with WET TOWELS on our bodies in hopes of cooling off. Our child was coughing all night because of the dry air. You can’t even open the windows here. It seriously felt like a dry hot prison.

Dear Surfergirl2020, We sincerely apologize for the discomfort you experienced during your stay with us. We are sorry to hear about the issues with the room temperature and ventilation, which clearly impacted your comfort. Your feedback is important, and we take it seriously. Our team will investigate the concerns raised regarding the ventilation and thermostat system to ensure that necessary adjustments are made. We understand the importance of a comfortable and pleasant stay, and we regret that we fell short of your expectations. Thank you for bringing this matter to our attention, and we hope to have the opportunity to make it right in the future. Best regards,

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其他网络用户评价我们的酒店

  • 2,962 评论 8.8/10 位置
  • 3,151 评论 8.1/10 房间
  • 2,877 评论 7.5/10 服务
  • 67 评论 6.9/10 上网
  • 1,377 评论 8.3/10 早餐
  • 1,285 评论 8.9/10 清洁度
  • 1,157 评论 5.7/10 食物

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