慕尼黑机场诺富特酒店

客户意见评级 (ALL 评级) 4.5/5 4,050 评论

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描述

酒店其他优惠

  • 拥有四通八达的公共交通和机场网络

  • 会议设施,包括餐饮、设备和组织支持

  • 儿童可免费入住;提供游乐园和儿童菜单

  • 行政房,配备办公区、奈斯派索咖啡机和无线网络

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酒店位置

慕尼黑机场诺富特酒店

Nordallee 29
85356 慕尼黑
德国

GPS:48.354752, 11.758225

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酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

THE FLAVE OF MUNICH

"The Flave of Munich(慕尼黑风味)"活动每天下午 5 点到晚上 10 点举行。您可以尽情享用我们的现场烹饪台新鲜烹制的国际特色美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  4,050 评论

TripAdvisor 评级  4.0/5  2,552 评论

Great for airport overnight.

Tripadvisor 评级 4.0/5

UkDj 经 TripAdvisor 认证的评论

The Novotel Munich Airport hotel is a modern comfortable hotel located on the MUC airport complex. We drove to the hotel which is about a 5-7 minute drive to the airport terminal/car rental return location. Parking at the hotel cost €28 a day which seemed a little excessive. You can also travel to the terminal by taxi. Unfortunately the hotel does not offer their own transfer vehicles. The hotel has a bar and a restaurant with a menu that is rather limited and overpriced. Our room (108) was a comfortable functional room with a comfortable bed, small refrigerator and in-room safe. We would recommend the Novotel for an overnight airport stay in Munich.

Dear guest, Thank you for your detailed review! We’re glad to hear that our hotel’s location and room comfort worked well for your overnight stay. We’re always looking for ways to improve our guest experience and will consider your comments for future enhancements. Thank you for recommending us, and we hope to welcome you again soon!

Wrong decision, Accor

Tripadvisor 评级 1.0/5

rmftej 经 TripAdvisor 认证的评论

So the hotel is nice, but the company that owns the hotel doesn't deserve your business. We were in Munich and wanted to watch the Munich/Barcelona game in the hotel bar. There were two "VIP" people from the organisation that runs the hotel and they chose to watch the Milan/Young Boys game despite the entire bar requesting Bayern. They also left the poor bar staff having to make the apologies. This is how they feel about their clients. Novotel is now off of my organisation's list of available hotels for my staff and I won't renew our Accor contract on principle as I don't want my people treating this way by anyone. That isn't what good customer service is about.

Dear Novotel Guest rmftej, Thank you for taking the time to tell us about your experience at the Novotel Munich Airport!. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In fact, I am shocked by what happened. Please rest assured that the two persons you mention are indeed staff members of another hotel of Accor, but not running this or any other hotel of our company. I cannot understand at all why my team did not show the FC Bayern game, all of us are big fans of “our” Munich team. And in general, we show all games with the FC Bayern or the other German teams. Hopefully my apologies and explanations find your acceptance, I know we are unable to remove your recent experiences, but if there is any chance to deliver a much better experience to you during your next Munich visit feel free to contact me personally. Also, I would be honored to discuss this incident with you in a personal call if you like. Best Regards Christian Koentopp Christian.koentopp@accor.com +49 89 970 513 850

Pleasant and convenient place to stay for the night.

Tripadvisor 评级 5.0/5

Jane P 经 TripAdvisor 认证的评论

Beautifully renovated hotel--clean, sleek room and everything we needed. It was incredibly quiet! There was a kettle in the room with teas and coffee. Arriving at the Munich airport and getting to the hotel was confusing. After asking two different people we found our way across an atrium, took an escalator upstairs to the street and the 635 bus stop was right there. I have read that there is a charge for this but no one paid when we got on. The bus driver was not collecting money. When we departed the hotel the bus stop was on the street next to the hotel. It took about 5 minutes to get back to the airport.

Dear Jane, Thank you for your wonderful feedback! We're glad to hear that you had a pleasant and convenient stay. It's great that you enjoyed the beautifully renovated hotel and the amenities like the kettle with tea and coffee. We apologize for any confusion regarding the arrival from the airport, but we're happy you managed to find your way. Your insights about the bus service will surely help future guests. We hope to welcome you back soon!

Very comfortable beds.

Tripadvisor 评级 4.0/5

JWN1942 经 TripAdvisor 认证的评论

Stayed one night after a late flight. Had to queue for quite a long time to check in which wasn't good after a tiring day travelling. The beds were very comfortable and the room though small was well thought out, the coffee machine, free water and chocolate were appreciated. A nice bathroom with Rituals toiletries added to the overall satisfaction. Didn't eat at the hotel but may try the breakfast next time. We have stayed at the hotel previously and will stay there again .

Dear guest, Thank you for your detailed feedback! We're glad you enjoyed the comfortable beds and appreciated the thoughtful room features like the coffee machine, free water, and chocolate. We apologize for the long wait during check-in, especially after a tiring day of travel. It's great to hear that you were satisfied with the bathroom amenities and overall stay. We look forward to welcoming you back and hope you get the chance to try the breakfast next time!

Misconnected but had a wonderful stay

Tripadvisor 评级 5.0/5

WellTravelledBoston Solo travel - 经 TripAdvisor 认证的评论

Misconnected in Munich but it was awesome because of the Novotel The hotel has been recently renovated, and the rooms are quite lovely. Very very comfortable beds and pillows very clean very nice coffee machine and complementary water. Lufthansa providing me with meals. The evening buffet was very good and the wines were tasty. Good morning. Buffet was very very good and had great mimosas I travel a lot and hotels past my expectations. Check in was easy check out was lovely. They gave me at 2 PM late. Check out without any opposition. I would highly recommend and I would stay there if I ever need to stay at the airport the staff was extremely pleasant and accommodating .

Dear guest, Thank you for your fantastic review! We’re thrilled to hear that our recent renovations and amenities exceeded your expectations. It’s wonderful to know you enjoyed the comfortable beds, the coffee machine, and the complimentary water. Your recommendation means a lot to us, and we look forward to welcoming you back if you find yourself needing a stay near the airport again.

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其他网络用户评价我们的酒店

  • 2,842 评论 8.8/10 位置
  • 3,077 评论 8.2/10 房间
  • 2,690 评论 7.8/10 服务
  • 62 评论 7.2/10 上网
  • 1,282 评论 8.3/10 早餐
  • 1,221 评论 9.2/10 清洁度
  • 1,168 评论 6/10 性价比
  • 1,079 评论 5.9/10 食物

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