ノボテル ミュンヘン エアポート

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,637 件のレビュー

ベストレートをお約束
ノボテル ミュンヘン エアポート - Image 1
ノボテル ミュンヘン エアポート - Image 2
ノボテル ミュンヘン エアポート - Image 3
ノボテル ミュンヘン エアポート - Image 4
Nordallee 29, 85356 ミュンヘン, ドイツ

説明

ホテルのその他の情報

  • デスク、ネスプレッソマシン、ミニバーを備えた快適なエグゼクティブルーム

  • ミュンヘン空港に直結していて、公共交通機関へのアクセスが良いモダンなホテル

  • 防音対策も万全なため、空港の近くでもぐっすりお休みいただけます。

  • 最大 120 名様を収容可能な、モダンで多目的なミーティングルーム 12 室

  • ご両親と同室に 16 歳未満のお子様 2 名様まで無料でご宿泊いただけます。

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ノボテル ミュンヘン エアポート

Nordallee 29
85356 ミュンヘン
ドイツ

GPS:48.354752, 11.758225

電話番号
ファックス +49 89 970513100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

THE FLAVE OF MUNICH

FLAVE of Munichでは、明るい色調の落ち着いた空間で、オープンキッチンから提供される世界各国の新鮮な料理をお楽しみいただけます。居心地の良い空間で、お仕事やご家族との充実した時間をお過ごしください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,637 件のレビュー

お客さまの声 3.5/5

Satoshi K. ビジネス - 確認済みレビュー すべて

Dear Mr. K., Thank you for taking the time to share your feedback regarding your stay at Novotel Munich Airport. While we are pleased to see that you enjoyed several aspects of your stay, I am very sorry to learn about the unpleasant experience you had with the bottles found in the refrigerator. Please accept our sincere apologies. The bottles provided in the room are complimentary, however, finding one that appeared to have already been opened and partially consumed is completely unacceptable and does not reflect our hygiene and quality standards. I fully understand why this made you feel uncomfortable and why you chose not to use the refrigerator during your stay. Your comments have been shared with our housekeeping team for immediate review to ensure that such an oversight does not happen again. We also appreciate your feedback regarding the Wi-Fi speed and overall value perception. Guest comments like yours help us identify areas where we can improve. I hope we will have the opportunity to welcome you again in the future and provide you with a much more positive experience. Kind regards, Borys Kalmykov Guest Experience Manager Novotel Munich Airport

お客さまの声 5.0/5

Masashi O. ビジネス - 確認済みレビュー すべて

Dear Mr. O., Reading your kind feedback was truly a pleasure for all of us at Novotel Munich Airport. We are delighted to know that you had such a comfortable stay and that our team helped create a wonderful final memory of your trip to Germany. Your compliments regarding the friendliness of our colleagues at check-in and check-out mean a lot and will certainly be shared with the team. It is also wonderful to hear that you found your room comfortable and your booking experience smooth and easy. At the same time, we appreciate your honest comment regarding the bathroom floor cleanliness. Please accept our apologies for this detail, and rest assured that your feedback has been shared with our housekeeping team for closer attention. We sincerely hope to welcome you again whenever your travels bring you back to Munich. Warm regards, Borys Kalmykov Guest Relation Manager Novotel Munich Airport

お客さまの声 3.5/5

Junji T. ビジネス - 確認済みレビュー すべて

Dear Mr. T., Thank you very much for taking the time to share your experience with us. We are glad to hear that you found your room clean and comfortable during your stay. At the same time, I apologize for the inconvenience regarding the complimentary water. Your feedback is very valuable, and we will review our processes to ensure it is more easily available for our guests in the future. We hope to have the opportunity to welcome you back to Novotel München Airport and provide an even smoother and more enjoyable experience next time. Kind regards Borys Kalmykov Guest Experience Manager Novotel München Airport

お客さまの声 3.0/5

Yuka O. 一人 - 確認済みレビュー すべて

Dear Yuka, Thank you for sharing your feedback with us. We’re glad you enjoyed the spacious room and convenient location near the airport bus, but I’m truly sorry to hear that our reception team didn’t provide the guidance and friendliness you expected. This is not the experience we aim to deliver, and your comments will help us improve. We would love the chance to make it up to you on your next visit – a stay that truly reflects the warm hospitality and care we want every guest to experience. Warm regards from Munich, Borys Kalmykov Guest Experience Manager Novotel Munich Airport

お客さまの声 1.5/5

Rei S. ビジネス - 確認済みレビュー すべて

Dear Mr. S., Thank you very much for taking the time to share your experiences at Novotel Munich Airport. We are very sorry to hear that your stay did not meet your expectations and that you particularly experienced issues with the room temperature of the air conditioning and the water pressure in the shower. We understand how unpleasant this can be, especially on business trips, and we sincerely apologize for the inconvenience. Your ratings on check-in, accommodation, breakfast, cleanliness, Wi-Fi, and our team also show us that we did not reach our usual standard in several areas. This in no way meets our standard of providing all guests with a comfortable and enjoyable stay. We have already forwarded your comments to the relevant departments to check technical issues with the air conditioning and shower and to improve our overall service quality. We would be very pleased if you would give us another opportunity to convince you of our service. You are welcome to contact our reception team directly during your next stay so that we can promptly accommodate your wishes and concerns. Once again, thank you very much for your feedback – it helps us greatly to continuously improve our hotel. Kind regards, Your Novotel Munich Airport Team

その他のウェブユーザーの評価

  • 2,705 件のレビュー 8.9/10 ロケーション
  • 3,109 件のレビュー 8/10 客室
  • 2,434 件のレビュー 8.5/10 サービス
  • 47 件のレビュー 7.6/10 インターネット
  • 1,220 件のレビュー 9.3/10 清潔さ
  • 1,162 件のレビュー 8.5/10 朝食
  • 893 件のレビュー 5/10 お値打ち度
  • 15 件のレビュー 3.2/10 プール

Powered by Trustyou

周辺の他の施設

ミュンヘン ホテルのすべてのホテル