ノボテルミュンヘンエアポート

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 4,050 件のレビュー

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Nordallee 29, 85356 ミュンヘン, ドイツ

説明

ホテルのその他の情報

  • 空港や公共交通機関へのアクセス良好

  • ケータリングサービス、最新鋭の機材、手配・運営サポートなど、ミーティングや各種イベントにご利用いただける施設やサービス

  • お子様の宿泊費無料、プレイエリア、お子様向けメニューをご用意

  • デスクスペース、ネスプレッソコーヒーマシン、Wi-Fiを完備したエグゼクティブルーム

当ホテルの客室

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ホテル所在地

ノボテルミュンヘンエアポート

Nordallee 29
85356 ミュンヘン
ドイツ

GPS:48.354752, 11.758225

電話番号
ファックス +49 89 970513100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

THE FLAVE OF MUNICH

「フレイブオブミュンヘン」は毎日 17 時から 22 時 30 分まで営業しております。目の前で調理するクッキングステーションで、できたてのおいしい多国籍料理をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  4,050 件のレビュー

トリップアドバイザーの評価  4.0/5  2,552 件のレビュー

Great for airport overnight.

トリップアドバイザーの評価 4.0/5

UkDj トリップアドバイザー認証口コミ

The Novotel Munich Airport hotel is a modern comfortable hotel located on the MUC airport complex. We drove to the hotel which is about a 5-7 minute drive to the airport terminal/car rental return location. Parking at the hotel cost €28 a day which seemed a little excessive. You can also travel to the terminal by taxi. Unfortunately the hotel does not offer their own transfer vehicles. The hotel has a bar and a restaurant with a menu that is rather limited and overpriced. Our room (108) was a comfortable functional room with a comfortable bed, small refrigerator and in-room safe. We would recommend the Novotel for an overnight airport stay in Munich.

Dear guest, Thank you for your detailed review! We’re glad to hear that our hotel’s location and room comfort worked well for your overnight stay. We’re always looking for ways to improve our guest experience and will consider your comments for future enhancements. Thank you for recommending us, and we hope to welcome you again soon!

Wrong decision, Accor

トリップアドバイザーの評価 1.0/5

rmftej トリップアドバイザー認証口コミ

So the hotel is nice, but the company that owns the hotel doesn't deserve your business. We were in Munich and wanted to watch the Munich/Barcelona game in the hotel bar. There were two "VIP" people from the organisation that runs the hotel and they chose to watch the Milan/Young Boys game despite the entire bar requesting Bayern. They also left the poor bar staff having to make the apologies. This is how they feel about their clients. Novotel is now off of my organisation's list of available hotels for my staff and I won't renew our Accor contract on principle as I don't want my people treating this way by anyone. That isn't what good customer service is about.

Dear Novotel Guest rmftej, Thank you for taking the time to tell us about your experience at the Novotel Munich Airport!. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In fact, I am shocked by what happened. Please rest assured that the two persons you mention are indeed staff members of another hotel of Accor, but not running this or any other hotel of our company. I cannot understand at all why my team did not show the FC Bayern game, all of us are big fans of “our” Munich team. And in general, we show all games with the FC Bayern or the other German teams. Hopefully my apologies and explanations find your acceptance, I know we are unable to remove your recent experiences, but if there is any chance to deliver a much better experience to you during your next Munich visit feel free to contact me personally. Also, I would be honored to discuss this incident with you in a personal call if you like. Best Regards Christian Koentopp Christian.koentopp@accor.com +49 89 970 513 850

アクセス

お客さまの声 2.5/5

匿名 ビジネス - 確認済みレビュー すべて

空港と名乗っているので、空港からのアクセス方法をもっとわかりやすく説明すべきである。

Dear GUEST, Thank you for your valuable feedback. We understand that clearer directions are essential, especially for an airport hotel. We will review and improve the information provided to ensure it’s easier for guests to navigate from the airport to our hotel. We appreciate your suggestion and hope to offer you a smoother experience on your next stay. Warm regards, Katharina from Novotel Munich Airport

Pleasant and convenient place to stay for the night.

トリップアドバイザーの評価 5.0/5

Jane P トリップアドバイザー認証口コミ

Beautifully renovated hotel--clean, sleek room and everything we needed. It was incredibly quiet! There was a kettle in the room with teas and coffee. Arriving at the Munich airport and getting to the hotel was confusing. After asking two different people we found our way across an atrium, took an escalator upstairs to the street and the 635 bus stop was right there. I have read that there is a charge for this but no one paid when we got on. The bus driver was not collecting money. When we departed the hotel the bus stop was on the street next to the hotel. It took about 5 minutes to get back to the airport.

Dear Jane, Thank you for your wonderful feedback! We're glad to hear that you had a pleasant and convenient stay. It's great that you enjoyed the beautifully renovated hotel and the amenities like the kettle with tea and coffee. We apologize for any confusion regarding the arrival from the airport, but we're happy you managed to find your way. Your insights about the bus service will surely help future guests. We hope to welcome you back soon!

空港のホテルなのに、早朝に着いたのに受付を待たされた。

お客さまの声 3.0/5

匿名 ビジネス - 確認済みレビュー すべて

暖房が効かなかった

Dear GUEST, Thank you for your feedback. We apologize for the inconvenience caused by the wait during check-in and the issue with the heating. This is not the experience we want our guests to have, and we’ll make sure to address these concerns with our team. We hope you’ll consider giving us another chance to provide a better experience in the future. Warm regards, Luisa from Novotel Munich Airport

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,842 件のレビュー 8.8/10 ロケーション
  • 3,077 件のレビュー 8.2/10 客室
  • 2,690 件のレビュー 7.8/10 サービス
  • 62 件のレビュー 7.2/10 インターネット
  • 1,282 件のレビュー 8.3/10 朝食
  • 1,221 件のレビュー 9.2/10 清潔さ
  • 1,168 件のレビュー 6/10 お値打ち度
  • 1,079 件のレビュー 5.9/10 料理

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周辺の他の施設

ミュンヘンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。