ノボテル ミュンヘン エアポート

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,547 件のレビュー

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Nordallee 29, 85356 ミュンヘン, ドイツ

説明

ホテルのその他の情報

  • デスク、ネスプレッソマシン、ミニバーを備えた快適なエグゼクティブルーム

  • ミュンヘン空港に直結していて、公共交通機関へのアクセスが良いモダンなホテル

  • 防音対策も万全なため、空港の近くでもぐっすりお休みいただけます。

  • 最大 120 名様を収容可能な、モダンで多目的なミーティングルーム 12 室

  • ご両親と同室に 16 歳未満のお子様 2 名様まで無料でご宿泊いただけます。

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ホテル所在地

ノボテル ミュンヘン エアポート

Nordallee 29
85356 ミュンヘン
ドイツ

GPS:48.354752, 11.758225

電話番号
ファックス +49 89 970513100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

THE FLAVE OF MUNICH

FLAVE of Munichでは、明るい色調の落ち着いた空間で、オープンキッチンから提供される世界各国の新鮮な料理をお楽しみいただけます。居心地の良い空間で、お仕事やご家族との充実した時間をお過ごしください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,547 件のレビュー

トリップアドバイザーの評価  4.0/5  2,587 件のレビュー

Convenient and comfortable

トリップアドバイザーの評価 4.0/5

Slawek Z トリップアドバイザー認証口コミ

We had to crash in the airport area for the night, and Novotel looked like the perfect pick. Getting there, though, was a bit of a challenge - maybe rethink the public bus if you’re headed to this hotel. We somehow squeezed onto a bus, but plenty of people stayed on the platform. It was a short ride, and we were there in no time. Check-in was quick and efficient, but there were no smiles to speak of. The bar later that evening felt the same - efficient, but a little soulless. The room was pretty standard for the chain: comfy and nicely kept. All in all, a decent experience, though a bit lifeless. The only genuinely kind staffer was a slightly older gentleman at reception; the rest seemed to have a different take on hospitality, at least from my impression.

Dear ziggWaW, thank you for taking the time to share your feedback. We are glad to hear that you found your room comfortable and well-maintained, and that your check-in was efficient. We sincerely apologize if the warmth of our service did not meet your expectations and for any challenges you experienced with the bus to the hotel. Your comments regarding our guest interactions have been shared with our management team, as we are always striving to ensure that all our guests feel genuinely welcomed and cared for. We appreciate your observations and hope to have the opportunity to provide a more lively and hospitable experience during your next stay at the Novotel Munich Airport. Kind regards, Your Team at Novotel Munich Airport

Close to airport and bus stop, functional, could be warmer

トリップアドバイザーの評価 3.0/5

arps23 トリップアドバイザー認証口コミ

The hotel is next to the bus stop on bus 635. From Munich city I got down by S bahn at besucherpark stop which has the 635 stop right next to it and took 635 and whistle going to the airport, the bus is a stop away from the airport. The room was clean with good Wi-Fi. There was no electric kettle. The coffee maker could have been cleaner. It had residual coffee and dust inside. The dry and wet bathrooms were separate. The room was cold and I could not find any temperature control inside. The check out was smooth.

Dear arps23, thank you for taking the time to share your feedback. We are glad to hear that you appreciated our convenient location near the bus stop, the clean room, and smooth check-out process. We sincerely apologize that your room felt too cold and that the coffee machine did not meet your expectations. We will review our room temperature controls and housekeeping procedures to ensure that all amenities are in perfect condition for our guests. We appreciate your comments and hope to welcome you back to the Novotel Munich Airport, where we will strive to make your next stay even more comfortable. Kind regards, Your Team at Novotel Munich Airport

Tale of tworooms

トリップアドバイザーの評価 3.0/5

JWN1942 トリップアドバイザー認証口コミ

We have stayed at the Airport Novotel a few times and always had a good experience, until our last stay. We were flying from Munich for a week away and chose to stay at the hotel the nights before and after our flights. Check in on the night before was quick and professional and we had a good experience in our comfortable twin bedded room. On return we stood ages at reception while the young man dealt with a guest and then when it was our turn scrolled and scrolled on his computer for a few minutes finally giving us the key to our room. We always book twin beds and were surprised that we had been given a family room that consisted of two double beds one of them being a made up sofa bed. This made the room severely cramped. The sofa bed proved to be one of the most uncomfortable beds I have ever slept on and was rock hard. On rather than in being the proper description as I felt as though I was sleeping on a wooden table . Hopefully on my next visits in February we will be given the rooms that we pay for and can experience our usual comfortable nights sleep.

Dear JWN1942, thank you very much for sharing your detailed feedback. We are delighted to hear that your first stay went smoothly and that you enjoyed your comfortable twin-bedded room. We sincerely apologize for the challenges during your return stay. It is regrettable that your room assignment did not match your booking and that the family room with a sofa bed was not comfortable. We understand how this affected your sleep and overall experience, and your comments regarding the room assignment process and bed quality have been shared with our management team to prevent similar situations in the future. We truly value your loyalty as a returning guest. To ensure a smooth and comfortable stay during your upcoming visit in February, we recommend contacting us prior to arrival so that we can personally ensure your preferred twin-bedded room is ready. Thank you again for your feedback. We look forward to welcoming you back and providing the restful and enjoyable stay you have come to expect at the Novotel Munich Airport. Kind regards, Your Team at Novotel Munich Airport

お客さまの声 4.0/5

Hideyuki O. ビジネス - 確認済みレビュー すべて

駐車場はちょっと高い

Hideyuki様 この度はNovotel Hotel München Airportをご利用いただき、またレビューをお寄せいただき誠にありがとうございます。ホテルの立地や快適さをお楽しみいただけたとのこと、大変嬉しく思います。 駐車場料金やファミリールームの広さについての貴重なご意見、ありがとうございます。今後の改善の参考とさせていただきます。 またミュンヘンにお越しの際には、ぜひ当ホテルにご宿泊ください。スタッフ一同、心よりお待ちしております。 敬具 Novotel Hotel München Airport

お客さまの声 4.0/5

Naoko Y. ファミリー - 確認済みレビュー すべて

部屋は清潔でコンパクトにまとまっており，使い勝手が良かった。レストランのメニューが豊富で美味しかった。

Dear Ms. Y., thank you very much for taking the time to provide such a detailed review of your stay with us at Novotel Munich Airport. We are very pleased with your positive feedback and that you felt well taken care of before your early departure. It is wonderful to read that you enjoyed the comfortable and clean condition of your room, the compact and practical layout, as well as the varied and tasty selection in our restaurant. We are also especially delighted by your praise of the friendliness of our team. We will of course be happy to share your recognition internally, noting that three of our staff contributed to a pleasant stay. Thank you also for your feedback on our sustainability initiatives. We greatly appreciate that you pointed out the absence of toothbrushes and slippers. Our goal is to reduce our ecological footprint while ensuring the comfort of our guests as much as possible. Your feedback helps us to continue improving this balance. We are also delighted that you were so satisfied with the check-in and check-out process, cleanliness, value for money, and your booking through the Accor ALL app. As an ALL Classic member, we are especially grateful for your loyalty and hope to welcome you back in the future. Once again, thank you very much for recommending us and sharing your stay with us. We would be very pleased to welcome you and your family again on your next trip through Munich. Kind regards, Your team at Novotel Munich Airport

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,341 件のレビュー 8.3/10 サービス
  • 45 件のレビュー 7.7/10 インターネット
  • 1,168 件のレビュー 9.2/10 清潔さ
  • 1,158 件のレビュー 8.3/10 朝食
  • 954 件のレビュー 6/10 料理

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周辺の他の施設

ミュンヘンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。