Novotel Trabzon 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 567

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Novotel Trabzon - Image 1
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Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon, 61000 TRABZON, Turkey

Opis

O hotelu

  • Free WIFI

  • Indoor pool, tennis, garden-view gym, sauna

  • Turkish and international terrace dining, bar

  • Free Private Parking Available On Site

  • 6-minute drive to airport, 15 minutes to city centre

Nasze pokoje

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Lokalizacja hotelu

Novotel Trabzon

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 TRABZON
Turkey

Pozycja GPS:40.97047, 39.837021

Telefon
Faks +90 462 455 90 09

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

NOVIST RESTAURANT

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 567

Ocena TripAdvisor  4.5/5  Liczba opinii: 685

Certyfikat Doskonałości 2024

Good location hotel

Ocena na stronie TripAdvisor 4.0/5

Tour291327 Solo travel - Opinia zatwierdzona w TripAdvisor

There is big mall near the hotel. Not far from an active shopping area. About ten kilometers from Trabzon city center There is bus station near the hotel. The beach within a few steps from the hotel. Good reception staff specially Aisha Gul, very active and helpful.

Novotel Trabzon’ da, keyifli zaman geçirdiğinizi öğrenmekten mutluluk duyduk. Ayrıca hizmet kalitemize ilişkin nazik yorumlarınızı tüm ekibimiz ile paylaşacağımızdan emin olabilirsiniz. En kısa zamanda sizi tekrar ağırlamak ve Novotel farkını yeniden yaşatmak dileğiyle. Saygılarımızla, Dinçer Çakmak Genel Müdür

Bushra Bushra and mesut

Ocena na stronie TripAdvisor 5.0/5

ماجد ا Opinia zatwierdzona w TripAdvisor

We would like to thank Ms. Büşra, who welcomed us and checked us in quickly. She was polite, caring and very helpful. She explained the hotel in detail to the smallest detail and was very attentive. I would like to thank the entire welcoming team. Also, thank you to bellboy Mesut.

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

nice location and friendly staff

Ocena na stronie TripAdvisor 5.0/5

İsmail İ Opinia zatwierdzona w TripAdvisor

very nice hotel. nice location and friendly staff The breakfast is very good. It is nice to be by the beach and the rooms are very clean. We were very pleased. I would definitely recommend it. Thank you very much. Very nice hotel. Everything was perfect

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

I DIDNT GO BUT THE SEVICE

Ocena na stronie TripAdvisor 1.0/5

Passport37132203433 Rodziny - Opinia zatwierdzona w TripAdvisor

Ok so I was trying to reserve a suite room I called them because I didn't understand how I told her can u talk English she closed it on my face 😂💀 then I called again and she continued I told her how do I reserve she told me go to the website then she closed it on my face AGAIN 😂 I called AGAIN and told her can u walk me through it idk how ok then guess what she closed it AGAIN 😭 then I just reserved somewhere else better all because of there stupid rude service ✨️

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. Based on the experience you had during your stay, we kindly ask you to contact us at +90 462 455 90 00 and e-mail at h6710-gr@accor.com. Thank you again for taking your valuable time to share your accommodation experience with us. Regards, Dicer Cakmak General Manager

Disappointed

Ocena na stronie TripAdvisor 1.0/5

Tourist290430 Rodziny - Opinia zatwierdzona w TripAdvisor

The room was very dirty. There was a fresh coffee stain on the wall, the carpet had not been vacuumed, and the bedding appeared to have been used. Although there were three of us, we only received amenities for two. On the first day, they provided espresso capsules, but on the second day, they claimed they had none. The bathroom smelled awful, like eggs, likely because the floor was mopped with dirty mops. There was hair on the basin, and the bathtub was slippery. On the third night, we requested fresh linen, which they provided, but the duvet cover was damaged and should be discarded. The corridors were full of dust and garbage, with dirty skirting boards. The AC was off, making it hard to breathe, and the lobby toilets and entrance were dirty. This place is far from being a five-star hotel. My stay was horrible, with broken electric switches in the room, a dusty balcony, a balcony door that needed fixing, and stained, hole-ridden curtains. The front office staff need training on how to interact with guests and solve problems; they seem to lack basic hospitality knowledge. Housekeeping needs training and training the staff need supervision and one to inspect the rooms . Restaurant food was delicious and very tasty, Halil was working very hard jumping from here to there and always make sure if we are satisfied with food. Breakfast very good. But you Gus lack in cleaning and clear the tables inside and outside. No duty manager available, no one asked how was our stay even. Novotel is one of my favorite hotel brand.

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. We would like to inform you that the necessary research will be carried out and the necessary training will be given to our colleagues based on the feedback you have stated in your comment. Thank you once again for taking your valuable time to share your objective comments with us.We will be pleased to welcome you to Novotel Trabzon on your next trip and to receive your up-to-date comments about our hotel. Regards, Dincer chakmak General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 381 Liczba opinii 9.6/10 Lokalizacja
  • 547 Liczba opinii 7.5/10 Pokój
  • 1 423 Liczba opinii 9.1/10 Obsługa
  • 37 Liczba opinii 4.5/10 Internet
  • 347 Liczba opinii 9.2/10 Jedzenie
  • 347 Liczba opinii 8.4/10 Czystość
  • 232 Liczba opinii 8.7/10 Śniadanie

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Inne nasze placówki w pobliżu

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