Novotel Trabzon 5성

고객 평점 (ALL 평가) 4.4/5 558 리뷰

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Novotel Trabzon - Image 1
Novotel Trabzon - Image 2
Novotel Trabzon - Image 3
Novotel Trabzon - Image 4
Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon, 61000 TRABZON, Turkey

호텔설명

호텔 추가 정보

  • Free WIFI

  • Indoor pool, tennis, garden-view gym, sauna

  • Turkish and international terrace dining, bar

  • Free Private Parking Available On Site

  • 6-minute drive to airport, 15 minutes to city centre

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호텔 위치

Novotel Trabzon

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 TRABZON
Turkey

GPS:40.97047, 39.837021

전화
팩스 +90 462 455 90 09

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

NOVIST RESTAURANT

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  558 리뷰

TripAdvisor 평가  4.5/5  692 리뷰

2024으뜸 시설

Bad hotel, I’m not recommend

트립어드바이저 평점 2.0/5

Nigara Z TripAdvisor 인증 리뷰

We didn't like the hotel at all, in the booking we indicated that there would be four adults and one child, we were given two rooms only for four, we called the reception twice, we went there twice, but no one did anything. There is no hot water in the shower, the rooms are dusty, old, the air conditioner almost doesn't work, upon arrival no one even showed us to the room, there are no brushes, no robes or anything else in the room. There is not a big choice for breakfast. In the evening we wanted to go to the pool, but we need swimming caps for it. No one warned us that we needed them, we had to buy them for 100 lira here. I don't know where the 5 stars came from, I think two stars are extra.

Dear Nigara Zikriyarova, First of all, thank you for taking the time to inform us about your experience at our hotel. While our primary goal as a team is to always provide the best service, the feedback from our guests adds experience and happiness to our team. We have done the necessary research on the situation you mentioned, but I should point out that since your reservation is for 4 adults and 1 child, there are 2 rooms in each room, 1 large bed and 1 sofa bed, and the room has been allocated according to the number of people. During check-in, it was stated that our rooms do not have 3 separate beds and your approval has been received. And after you checked in, your sofa bed was opened by our staff. We would like to state that the reason for the low number of products we leave in our rooms as standard is to minimize the footprint we leave on nature. In addition, if you have any needs, you can contact the reception and the product you need has been left in your room by the housekeeping and renewed daily. It is mandatory to wear a swimming cap in the indoor pool due to hygiene standards. If necessary, you can buy a swimming cap from the spa center. Thank you once again for taking your valuable time and sharing your objective comments. Best Regards, Dincer Cakmak General Manager

Good location hotel

트립어드바이저 평점 4.0/5

Tour291327 Solo travel - TripAdvisor 인증 리뷰

There is big mall near the hotel. Not far from an active shopping area. About ten kilometers from Trabzon city center There is bus station near the hotel. The beach within a few steps from the hotel. Good reception staff specially Aisha Gul, very active and helpful.

Novotel Trabzon’ da, keyifli zaman geçirdiğinizi öğrenmekten mutluluk duyduk. Ayrıca hizmet kalitemize ilişkin nazik yorumlarınızı tüm ekibimiz ile paylaşacağımızdan emin olabilirsiniz. En kısa zamanda sizi tekrar ağırlamak ve Novotel farkını yeniden yaşatmak dileğiyle. Saygılarımızla, Dinçer Çakmak Genel Müdür

Bushra Bushra and mesut

트립어드바이저 평점 5.0/5

ماجد ا TripAdvisor 인증 리뷰

We would like to thank Ms. Büşra, who welcomed us and checked us in quickly. She was polite, caring and very helpful. She explained the hotel in detail to the smallest detail and was very attentive. I would like to thank the entire welcoming team. Also, thank you to bellboy Mesut.

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

nice location and friendly staff

트립어드바이저 평점 5.0/5

İsmail İ TripAdvisor 인증 리뷰

very nice hotel. nice location and friendly staff The breakfast is very good. It is nice to be by the beach and the rooms are very clean. We were very pleased. I would definitely recommend it. Thank you very much. Very nice hotel. Everything was perfect

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

I DIDNT GO BUT THE SEVICE

트립어드바이저 평점 1.0/5

Passport37132203433 가족 - TripAdvisor 인증 리뷰

Ok so I was trying to reserve a suite room I called them because I didn't understand how I told her can u talk English she closed it on my face 😂💀 then I called again and she continued I told her how do I reserve she told me go to the website then she closed it on my face AGAIN 😂 I called AGAIN and told her can u walk me through it idk how ok then guess what she closed it AGAIN 😭 then I just reserved somewhere else better all because of there stupid rude service ✨️

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. Based on the experience you had during your stay, we kindly ask you to contact us at +90 462 455 90 00 and e-mail at h6710-gr@accor.com. Thank you again for taking your valuable time to share your accommodation experience with us. Regards, Dicer Cakmak General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 381 리뷰 9.6/10 위치
  • 547 리뷰 7.5/10 객실
  • 1,423 리뷰 9.1/10 서비스
  • 37 리뷰 4.5/10 인터넷 가격
  • 347 리뷰 9.2/10 레스토랑
  • 347 리뷰 8.4/10 청결도
  • 232 리뷰 8.7/10 조식

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