Grand Mercure Allegra Hervey Bay 5 estrelas

Nota Tripadvisor 4.4/5 331 comentários

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Grand Mercure Allegra Hervey Bay - Image 1
Grand Mercure Allegra Hervey Bay - Image 2
Grand Mercure Allegra Hervey Bay - Image 3
Grand Mercure Allegra Hervey Bay - Image 4
468 The Esplanade, Hervey Bay, 70 Cypress Street Torquay, 4655 Hervey Bay, Austrália

Descrição

Extras do hotel

  • Localização à beira-mar

  • Apartamentos modernos e elegantes com WIFI grátis

  • Piscina aquecida de grandes dimensões

  • Parque de estacionamento coberto e vigiado

  • Fácil acesso a restaurantes

As nossas opções de alojamento

Localização do hotel

Grand Mercure Allegra Hervey Bay

468 The Esplanade, Hervey Bay, 70 Cypress Street Torquay
4655 Hervey Bay
Austrália

GPS:-25.2826, 152.88084

Telefone
Fax +61 7 4194 7201

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores

Piscina

Foto não contratual

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  4.4/5  331 comentários

Fabulous start to holiday

Nota Tripadvisor 5.0/5

Cynders2014 Família - Avaliação com certificação TripAdvisor

It had Fabulous location, spotless clean, very comfortable beds. Easy after hours check in .Couldn’t have asked for anything more. Brilliant start to our holiday. Our only regret is not staying longer. Pool was lovely even in the pouring rain

Hi Cynders, Many thanks for your kind review. Best wishes from The Allegra Team

A great family holiday!

Nota Tripadvisor 5.0/5

Bex M Avaliação com certificação TripAdvisor

A brilliant apartment accomodation complex. The room was incredibly spacious, well appointed and comfortable. The swim up aspect of the apartment was excellent for our children to maximise their time in the pool. The staff were friendly and accommodating. Thanks a lot for an awesome stay!

Hi Beck, Many thanks for your kind review. Best wishes from The Allegra Team

Disgusted with their cancellation policy - especially during a cyclone

Nota Tripadvisor 1.0/5

Walter F Avaliação com certificação TripAdvisor

Let me advise all future travellers to be extremely weary about booking your accommodation at Grand Mercure Allegra Hervey Bay. I happened to book a better rate with this hotel by choosing their no cancellation discounted rate - which was fine as I had no intention of cancelling. However, cyclone Alfred hit the Gold Coast (which is where I live) and despite authorities, etc stating how we were to remain indoors and not drive anywhere, this hotel refused offering me a refund because I had chosen their "no refund rate". They had no intention of refunding me - i.e. come and stay with us or don't - no refund what so ever. I was absolutely disgusted that they would expect me to drive through a cyclone to get to Hervey Bay - you guys should be ashamed of yourselves. Let me also add that 30 minutes into driving from my home to Hervey Bay, they rang and advised that the cyclone was passing through Hervey Bay and that I should consult road outages, etc before continuing on to Hervey Bay. It was only 10 minutes after that call that they rang back and told me that water was getting into the Hotel and they were willing to offer me a full refund. You guys would rather endanger the lives of your customers than be reasonable and offer a discount due to exceptional circumstances such as a "CYCLONE". I hope potential customers read this review and stay elsewhere. I have never dealt with such an unreasonable, rude, uncaring Hotel Management in my entire life.

.

Good place

Nota Tripadvisor 4.0/5

342gerryf Romântica - Avaliação com certificação TripAdvisor

Lovely apartment, well equipped. Nice restaurant on site. Pool is great, though it was very quiet in late Jan. Underground car park with good access. Sea view is a stretch as the prom is tree lined. Helpful desk staff. A bit over the top on the rules, empty the bins etc but it was easy enough.. washer and dryer in the apartment was handy as it never stopped raining in 2 night stay in Jan.

Hi Gerry, Many thanks for your kind review. Best wishes from The Allegra Team

Fantastic Apartment hotel with remarkable staff

Nota Tripadvisor 5.0/5

michaelsO4821AA Romântica - Avaliação com certificação TripAdvisor

This hotel was a great choice. The apartments are modern, spacious, and very clean. The location is ideal—right by the beach, with a supermarket just a 5-minute walk away, and plenty of restaurants even closer. What impressed me most was the quality of the staff. The receptionist contacted me twice to make sure our tours (whale watching and a K'gari excursion with hotel pickup) were well organized. The manager also made a real effort to ensure our stay was comfortable and hassle-free. Overall, a very pleasant experience. I’d be happy to return in the future.

Hi Michael, Many thanks for your kind review. Best wishes from The Allegra Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 239 comentários 9.3/10 Localização
  • 404 comentários 8.6/10 Quarto
  • 187 comentários 9.1/10 Serviço
  • 230 comentários 8.5/10 Conforto
  • 188 comentários 9.8/10 Piscina
  • 149 comentários 7.3/10 Limpeza
  • 122 comentários 8.8/10 Comodidades
  • 61 comentários 8.8/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.