阿雷格里港机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,095 评论

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描述

酒店其他优惠

  • 16 岁以下儿童可免费与父母同住

  • 酒店拥有阿雷格里港的半奥林匹克温水游泳池

  • 酒店提供礼宾服务

  • 无麸质和无乳糖早餐选择

我们的客房

套房

高级套房,配备 1 张特大床

  • 2 个人最多
  • 46 / 495 sq ft
  • 床上用品 1 x 特大床
  • 景色: 机场景观

酒店位置

阿雷格里港机场诺富特酒店

Severo Dullius Avenue 2055
90200310 阿雷格里港
巴西

GPS:-29.98727, -51.17975

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Gourmetbar by Novotel

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,095 评论

TripAdvisor 评级  4.1/5  1,763 评论

Good option for an airport hotel

Tripadvisor 评级 4.0/5

4alexnyc 经 TripAdvisor 认证的评论

It's within walking distance but probably easier to take the shuttle bus. Rooms are clean with a pleasant staff who mostly know English. Show pressure is also very strong. The real surprise was the restaurant for dinner was good (for an airport hotel). We got the File mignon and Linguiça sandwiches and both were delicious.

Amazing

Tripadvisor 评级 5.0/5

Andreia M 经 TripAdvisor 认证的评论

This is an amazing hotel. It is worth going to the airport just to stay here. Our room was large. The pool and gym and breakfast were fantastic.

great, but the pillow is very poor

Tripadvisor 评级 4.0/5

Ricardo C 经 TripAdvisor 认证的评论

Great hotel with excellent service, clean rooms, and a very convenient location. I only gave it 4 stars because the pillow was surprisingly uncomfortable — well below the overall quality standard of the hotel. Still, it's a great value for money and I would definitely stay here again.

Click Bait specialists.

Tripadvisor 评级 1.0/5

John M 商务住宿 - 经 TripAdvisor 认证的评论

Occasionally mistakes are made and when I booked this place the dates on the search are constantly changing. I booked the incorrect date. I canceled immediately and the hotel refused a refund. Terrible experience. Click bait. The customer service is no help with a response. They assume that you are a number and ignore you. One month in Europe and I will never stay at a disreputable organization such as this hotel. Find another option to stay.

Dear John, Thank you for taking the time to tell us about your experience at the Novotel Porto Alegre Airport. We feel sorry that your experience did not meet your expectations; please allow me to express our apologies. Here, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please, send us more information about your reservation, we did received any e-mail with your complaints, normally our customers compliment us for our flexibility and hospitality. You can send the reservation data to h6665-gm@accor.com, we’ll verify what’s happening. We expect more information to help you, we appreciate the opportunity to solve any problem, and desire a new opportunity to show you our best. Sincerilly, Giovana Filippini General Manager Sincerely, Guilherme Meyhofer General Manager

A top notch Ibis

Tripadvisor 评级 3.0/5

SilvioT 家庭住宿 - 经 TripAdvisor 认证的评论

We have two main Accor properties next to the Salgado Filho Airport, one Ibis and this Novotel. I am a frequent guest in both franchises, but for this time I chose Novotel to have a more refined experience. For my surprise, I had the feeling that I went to the wrong place and stayed at Ibis. This is not bad at all, since Ibis is a very honest chain, but I was a little disappointed. To start I used the paid self-parking, no vallet parking, which is good in pandemic times, but unusual in Novotel properties. Second, the design of the rooms (mine was a standard one) was quite the same of an Ibis one with slightly better furniture and materials inside. The restaurant at ground floor also seemed like one from Ibis in an open space. Breakfast was as expected. In summary, there is absolutely nothing wrong with this property, staff is friendly and room service works fine. Maybe my expectations were too high. Daily fare is around USD20 more than the Ibis located half mile from this Novotel, which seems fair.

Dear Silvio, Thanks for sharing your experience in our hotel. We feel sorry for not attending your expectation, and for our differential as a brand that it wasn´t in evidence. We know and admire ibis qualities, but our service offer is distinct. At Novotel Porto Alegre Airport, you can find a minibar service, room service and bar 24h, oliympic warm swimming pool with jacuzzi, sauna and spa service. Our mission is always to surprise our guest in a better way. About the valet parking service, after researching with most of our guest, the results show us the guest's preference to valet themselves rathen than paying more for this service. We charge the parking considering insurance service. Thanks again for sharing your experience, we hope to have a new opportunity to show you our differentials. Bet regards, Giovana Filippini general manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 472 评论 8.8/10 位置
  • 600 评论 7.1/10 房间
  • 589 评论 8.3/10 服务
  • 8 评论 5.5/10 上网
  • 427 评论 8.8/10 早餐
  • 274 评论 7.7/10 清洁度
  • 234 评论 7.5/10 食物
  • 166 评论 3.8/10 性价比

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